Supplemental Agenda Items - FGUA

Florida Governmental Utility Authority 

Board of Directors Meeting Agenda 

Thursday, February 17, 2011 – 1:00 p.m. 

Majestic Golf Course 

350 Homestead Road, Clubhouse Crown Meeting Room 

Lehigh Acres, FL 33936 

SUPPLEMENTAL AGENDA ITEMS 2/15/11 

I - Call to Order 

II - Invocation 

III - Pledge of Allegiance 

IV - Public Comment 

V - Minutes 

M 1 

Approval of the January 20, 2011 FGUA Regular Meeting Minutes 

VI - Consent Agenda 

CA 1 Approval of NFMU Amended Developers Agreement with American Legion Post #336 

CA 2 Approval of SWFWMD Agreement for Low Flow Toilet Rebate Program 

CA 2a Approval of Vendor Agreement for Low Flow Toilet Rebate Program 

CA 2b Approval of Budget Amendment 2011-13 for the SFWMD Cooperative Funding Agreement for 

the Water Conservation Program 

CA 3 Approval of Work Authorization MP 11-01, with Malcolm Pirnie, Inc. for Consulting Engineering 

Services, Lehigh Acres WTP No. 2 Membrane Softening Facility and Concentrate Transmission 

Line, FGUA Project No. LE 077 in the Lehigh Acres Utility System 

CA 4 Acceptance of the Conveyance Close-out Package for FGUA Developer Project 09-014 SSD for 

Grand Trinity Plaza, Located in the FGUA Pasco Utility System in Pasco County, Florida 

CA 5 Notification of FGUA Authorized Signatures and Ratification of the Assistant System Manager’s 

Notice to the Appropriate Regulatory Agencies to Change the Signatory Authority for Applicable 

Documents 

CA 6 Approval of the FGUA Standard Utility Infrastructure Conveyance and Service Agreement with 

Barry Gionfriddo for FGUA Developer Project 11-002 LED, Family Dollar located in the Lehigh 

Acres Utility System 

CA 7 Approval of the FGUA Standard Utility Infrastructure Conveyance and Service Agreement with 

Pasco County Mosquito Control District for FGUA Developer Project 10-003 SSD, Pasco County 

Mosquito Control Located in the FGUA Pasco (Seven Springs) Utility System 

CA 8 Approval of Dedication of Easement from Three Westminster Condominium Association, Inc. to 

the Florida Governmental Utility Authority 

VII - Finance and Administration 

FA 1 Other Items 

VIII - Operations 

OP 1 Approval of Work Authorization No. GSG 11-08 with Government Services Group, Inc. 

Establishing an Inspection Fee Budget Serving the FGUA Lehigh Acres Utility System for Fiscal 

Year 2011 Applicable to Contract Operator / Vendor Projects 

OP 2 Approval of Work Authorization No. GSG 11-09 with Government Services Group, Inc. 

Establishing an Inspection Fee Budget Serving the FGUA Pasco Utility System for Fiscal Year 

2011 Applicable to Contract Operator / Vendor Projects 

OP 3 Other Items

IX - Informational Items 

IN 1 Status Update on the Florida Governmental Utility Authority (FGUA) Capital Improvement Project 

(CIP) Program 

IN 2 Status Update on the Florida Governmental Utility Authority (FGUA) Community Outreach 

Program 

IN 3 Florida Governmental Utility Authority (FGUA) Monthly Inactive Account Collection Summary 

IN 4 Florida Governmental Utility Authority (FGUA) Quarterly Collections Report 

IN 5 Florida Governmental Utility Authority (FGUA) Quarterly Report of Funds Expended for GSG 

Capital Project Inspections 

IN 6 Florida Governmental Utility Authority (FGUA) Work Authorizations Approved by the System 

Manager Under $100,000 

IN 7 Florida Governmental Utility Authority (FGUA) Quarterly Financial Reports 

X - System Manager 

SM 1 MacDill AFB Action Items 

SM 1a Approval of Resolution 2011-10; Adoption of Amended MacDill Operating and Capital 

Improvement Budget 

SM 1b Approval of Amended Compensation Agreement with U.S. Water Services Corporation 

regarding MacDill AFB 

SM 1c Approval of Planning, Design and Construction Agreement with U.S. Water Services 

Corporation regarding Construction Activities at the MacDill AFB 

SM 1d Approval of Work Authorization No. GSG 11-12 related to the performance of certain 

management activities and financial analyses related to the development of an FGUA 

proposal for the acquisition of the MacDill AFB utility system 

SM 1e Approval of Work Authorization No. PBS&J 11-02 related to the MacDill AFB Utility 

Acquisition 

SM 1f Approval of Work Authorization No. USW 11-02 with U.S. Water Services Corporation 

regarding MacDill AFB ISDC Project for WWTP Security 

SM 1g Approval of Work Authorization No. GSG 11-14 related to Inspection Services for 

MacDill AFB ISDC Project for WWTP Security (WA USW 11-02) 

SM 1h Approval of Work Authorization USW 11-03 with U.S. Water Services Corporation 

regarding MacDill AFB ISDC Project for replacement of security locks on FGUA assets 

SM 1i Approval of Work Authorization GSG 11-15 related to Inspection Services for MacDill 

AFB ISDC Project for WWTP Security (WA USW 11-03) 

SM 2 Approval of Work Authorization No. GSG 11-10 related to the provision of annual special 

assessment services for the Lehigh Acres Mandatory Connection Program 

SM 3 Approval of Work Authorization No. GSG 11-11 for related to the Parcel Identification System for 

Golden Gate and Lehigh Acres customer accounts 

SM 4 Approval of Amendment to the Design-Build Agreement for Waterway Estates Interconnect 

between FGUA and CDM Constructors, Inc. 

SM 5 Final Islamorada Proposal 

SM 6 Other Items 

XI - Utility Counsel 

UC 1 Other Items 

XII - General Counsel 

GC 1 

GC 2 

GC 3 

XIII - Board Items 

BD 1 Other Items 

Consideration of Amendment to Amended and Restated Management Services Agreement 

(MacDill AFB Amendment dated February 17, 2011) 

Agreement Pertaining to Future Connections Payments by and between the Florida 

Governmental Utility Authority and North Fort Myers Utility, Inc. 

Other Items

AGREEMENT 

This Agreement is made and entered as of the ______ day of _______________ 

in the year 2011 by and between The Florida Governmental Utility Authority 

(hereinafter called “FGUA”) and Demetri’s Solutions (hereinafter called “Contractor”). 

W I T N E S S E T H 

WHEREAS, FGUA desires to retain Contractor to provide Management and 

Disposal Services for the Toilet Rebate Program (Aloha Utility System); and 

WHEREAS, FGUA has selected Contractor in accordance with the FGUA 

Amended and Restated Purchasing Policy; and 

WHEREAS, Contractor is currently providing similar services for Pasco County, 

Florida; and 

WHEREAS, Contractor agrees to serve as FGUA’s Contractor for Management 

and Disposal Services for the Toilet Rebate Program based upon the terms and 

conditions set forth in the Agreement. 

NOW, THEREFORE, in consideration of the premises set forth hereinabove, and 

of the mutual promises hereinafter set forth, the sufficiency and adequacy of which are 

hereby acknowledged, the parties hereto, intending to be legally bound hereby, agree 

as follows: 

ARTICLE 1 

WORK 

1.1. Contractor shall complete all Work as specified or indicated in the Contract 

Documents. The Work is generally described as follows: Managing verification 

of correct toilet installations and inspections, affixing and/or labeling toiletspecific 

tank lid a label with hand-written, toilet specific model and flapper 

replacement numbers; collect and dispose of replaced toilets, communicate with 

the FGUA Project Manager summary review of activities and copies of all 

customer toilet purchase receipts; provide project participants with educational 

material provided by the FGUA; and marking on toilets the model toilet and 

replacement parts (if not provided by the manufacturer at the time of toilet 

purchase). Inspections shall, at a minimum, include the following: 

a. Toilet(s) is secured and properly installed. 

b. Installed high efficiency toilet(s) (HET) must be certified to meet 

WaterSense criteria through the Environmental Protection Agency’s 

(EPA’s) WaterSense labeling program. To be eligible for a rebate, the

cooperator must verify that each HET installed is on the EPA’s approved 

list. 

c. Low-flow toilet(s) flushes with no more than 1.6 gallons, and HET(s) 

flushes with no more than 1.28 gallons. 

d. Toilet(s) does not exhibit any evidence of leakage. 

e. Observation of the flush out and refill of the toilet(s) to ensure proper 

operation and to confirm the water level in the tank and bowl is consistent 

with the manufacturing standards. 

f. Mark the toilet(s) with the application number using permanent ink. 

g. Arrange for the removal and disposal of old toilets(s). 

1.2. This service contract consists of providing all labor, supervision, facilities, 

materials and equipment to administer and monitor the FGUA’s Toilet Rebate 

Program. 

ARTICLE 2 

PROJECT MANAGING 

The Project Manager for FGUA shall be: 

Matthew Rihs 

FGUA Community Services Representative 

6915 Perrine Ranch Road 

New Port Richey, FL 34655 

The Project Manager shall act as the FGUA’s representative, assume all duties and 

responsibilities, and have the rights and authority set forth in the Contract Documents 

in connection with completion of the Work. 

ARTICLE 3 

CONTRACT TIME 

The Agreement shall be effective from the date set forth in the Notice to Proceed after 

FGUA approval of the Contract and continuing for twelve (12) months, however, this 

Agreement can be renewed, at the same terms and conditions, for two (2) additional 

one (1) year periods, if agreeable by both parties in writing and if funds are available. 

ARTICLE 4 

CONTRACT PRICE 

The FGUA shall pay the Contractor for all services performed in accordance with the 

Contract Documents at the rate of $28.00 per toilet.

ARTICLE 5 

PAYMENT PROCEDURES 

5.1 Payment terms will be net forty-five (45) days. Terms not consistent with this 

provision are not acceptable and may be caused for rejection. FGUA will pay the 

Contractor within forty-five (45) days after the receipt of a correct invoice for 

reasonable work allocable to the contract requirements, whichever event occurs 

later. Payment(s) are considered effective on the date payment is mailed. 

5.2 The cost of all materials and/or equipment provided in the performance of the 

work is to be reimbursed to the Contractor in the following manner: 

5.2.1 The FGUA shall reimburse the Contractor, on completion and acceptance 

of each assigned job, only for those materials and/or equipment actually 

used in the performance of the work that are supported by invoices issued 

by the suppliers of the Contractor describing the quantity of the materials 

purchased and/or equipment rented. 

ARTICLE 6 

TERMINATION OF AGREEMENT 

6.1 FGUA may terminate or cancel this Agreement at its discretion and said 

termination shall be effective, with or without cause, after written notice has 

been provided to the Contractor. 

6.2 Following termination, FGUA shall make a settlement with the Contractor upon a 

pro rata basis as determined by FGUA, which shall fix the value of the Goods 

and/or Services performed by the Contractor prior to the termination or 

cancellation of this Agreement. 

ARTICLE 7 

CONTRACTOR’S REPRESENTATIONS 

In order to induce FGUA to enter into the Agreement, Contractor makes the following 

representations: 

7.1 Contractor has familiarized itself with the nature and extent of the Contract 

Documents, Work, site, locality and all local conditions, laws and regulations that 

in any manner may affect cost, progress, performance, or furnishing of the 

Work. 

7.2 Contractor understands the estimate of quantities of the various items of work 

and materials, if set forth in information provided by FGUA, is approximate only. 

The quantities actually required to complete the work may be less or more than 

estimates. The FGUA further serves the rights to vary the quantities in any 

amount.

ARTICLE 8 

CONTRACT DOCUMETNS 

The Contract Documents, which comprise the entire Agreement between FGUA and 

Contractor concerning the Work, consist of the following: 

8.1 This Agreement 

8.2 Instructions to Contractor 

8.3 Insurance Certificate 

8.4 Specifications 

8.5 SWFWMD Grant Doucments 

There are no Contractor Documents other than those listed above in this Article 8. The 

Contract Documents may only be amended, modified, or supplemented as provided in 

the Conditions of the Contract section of the Contract Documents. 

ARTICLE 9 

SUBCONTRACTORS 

The Contractor shall not sublet, assign, or transfer any Goods and/or Services 

specifically set forth under this Agreement without the prior written consent of the 

FGUA. All persons used by the Contractor for fulfilling the requirements of this 

Agreement must be employees of the Contractor. 

ARTICLE 10 

INDEMNIFICATIONS 

In consideration of the first $100.00 paid by FGUA to Contractor, the receipt and 

sufficiency of which is hereby acknowledged, the Contractor shall indemnify, defend, or 

at the option of the FGUA pay the cost of defense, and hold harmless FGUA from any 

and all claims, expenses and damages, including, but not limited to, attorneys’ fees, 

legal assistants’ fees, court costs and all other sums which FGUA may pay or become 

obligated to pay on account of a demand or claim, or assertion of liability, or any claim 

or action founded thereon, arising or alleged to have arisen out of Contractor’s 

products, Contractor’s performance of the Contract, or the operation of Contractor’s 

business, or any act or omission of Contractor, his agents, servants, or employees, 

whether such claim or claims, action or actions be for damages, injury to persons or 

property, including FGUA’s property, or death of any person, made by any person, 

group or organization, whether employed by Contractor or FGUA, or otherwise or for 

breach of warranty by Contractor either expressed or implied, except that neither the 

Contractor nor any of its subcontractor will be liable under this section for damages 

arising out of injury or damage to persons or property directly caused or resulting from 

the sole negligence of FGUA or any of its officials, agents or employees.

ARTICLE 11 

CONFLCIT OF INTEREST 

The Contractor certifies that to the best of its knowledge or belief, no elected/appointed 

official or employee of FGUA is financially interested, directly or indirectly, in the goods 

or services specified in this Agreement. 

ARTICLE 12 

MISCELLANEOUS 

12.1 Contractor shall provide Goods and/or perform all Services under this Agreement 

as an independent Contractor. Contractor shall not be considered an agent of 

FGUA nor shall Contractor, subcontractors, supplier, experts, or other persons, or 

organizations retained or utilized by Contractor be considered agents of FGUA. 

12.2 No assignment by a party hereto of any rights under or interest in the Contract 

Documents will be binding on another party hereto without written consent of 

the party sought to be bound, and specifically without limitation moneys that 

may become due and moneys that are due may not be assigned without such 

consent (except to the extent that the effect of this restriction may be limited by 

law), and unless specifically stated to the contrary in any written consent to an 

assignment, nor will any such assignment release or discharge the assignor from 

any duty or responsibility under the Contract Documents. 

12.3 FGUA and Contractor each binds itself, its partners, successors, assigns, and 

legal representatives to the other party hereto, its partners, successors, assigns, 

legal representatives to the other party hereto, its partners, successors, assigns, 

legal representatives in respect to all covenants, agreements, and obligations 

contained in the Contract Documents. 

12.4 The Agreement shall be governed by and construed under the laws of the State 

of Florida. 

12.5 Venue for any action arising under this Agreement shall lie in Leon County, 

Florida. 

12.6 Any notices or other writings permitted or required to be delivered as described 

and required under the provisions of the Agreement shall be delivered by 

sending the notice Certified Mail, Return Receipt Requested, and addresses as 

follows:

If to FGUA: 

If to Contractor: 


c/o Government Services Group, Inc. 

280 Wekiva Springs Road, Suite 2000 

Longwood, FL 32779-6026 

Demetri’s Solutions 

7214 Oakshire 

Port Richey, FL 34668 

ATTN: Minas Falakos 

12.7 PUBLIC ENTITY CRIMES. Pursuant to subsection 287.133(2) and (3), Florida 

Statutes, a person convicted of a public entity crime may not submit a bid or 

proposal for a contract with a public entity for a period of 36 months following 

the date of being placed on the convicted vendors list. Contractor, by execution 

of this Agreement, certifies that neither Contractor nor any person working for 

Contractor pursuant to this Agreement has been placed on the convicted vendor 

list within the 36 months prior to execution of this agreement. 

12.8 Pursuant to subsection 287.134(2)(a), Florida Statutes, an entity or person who 

has been placed on the discriminatory vendor list may submit a bid or proposal 

for a contract with a public entity. By execution of this Agreement, Contractor 

certifies that it has not been placed on the discriminatory vendor list. 

ARTICLE 13 

LAW COMPLIANCE 

Each party will comply with all applicable Federal, State and Local laws, rules, 

regulations and guidelines, related to performance under this Agreement. In particular, 

the Contractor verifies and affirms that it is in compliance with all applicable laws or 

regulations prohibiting the employment either by contract, subcontract or exchange of 

unauthorized aliens in the United States. The FGUA will consider the employment of 

unauthorized aliens by any Contractor during the term of the Agreement a violation of 

the Immigration and Nationality Act. Such violation shall be cause for unilateral 

cancellation of this Agreement by the FGUA.

IN WITNESS WHEREOF, the parties hereto have caused there presents to be 

executed by their duly qualified representatives on the ____ day of __________, 2011. 

WITNESS: 

DEMETRI’S SOLUTIONS 

Date: 

By: 

Its: 

FLORIDA GOVERNEMENTAL 

UTILITY AUTHORITY 

By: 

Its:

Item 


Board Agenda Item 

Thursday, February 17, 2011 

SM1f Approval of Work Authorization USW 11-02 with U.S. Water Services Corporation 

regarding MacDill AFB ISDC Project for WWTP Security 

___________________________________________________________________________________ 

Summary 

Please find attached work authorization USW 11-02 with U.S. Water Services Corporation regarding the MacDill AFB 

ISDC (Initial System Deficiency Correction) project for WWTP Security. This ISDC project is included in the amended 

FGUA proposal for the MacDill AFB Utility System and essentially involves the installation of CCTV Surveillance and 

Security devices at the WWTP and grounds. The current WWTP grounds have unrestricted access and do not provide 

the type of security needed to ensure secure operation of the utility system. Both US Water and Post Buckley 

identified the need for tighter security in this area as part of the due diligence efforts during the transition period. 

The proposed ISDC project schedule contemplates initiating work on this project immediately upon the start of 

operations at MacDill. US Water Services Corporation will perform the following services under this work 

authorization: 

• Coordination of activities with existing base personnel 

• Development of Design and Layout 

• F&I of Automated Gate, Fencing and CCTV network 

• Electric Service Upgrades 

• Site work (ALL) 

• Pavement & Subgrade Prep & Replacement 

• 7 - CCTV Cameras / Weather Proof Housing 

• 8 - Channel DVR - Sequencer 

• CCTV Monitor 

• CCTV Wire and Cable / Conduit (est 2300' total) 

• CCTV Conduit & Wire Installation 

• F&I 20' Slide Gate 

• F&I Automatic Gate Operator, Mounting Base, SS Chain & Loop Detectors 

• F&I Keypad & Key Card Entry with Voice Call Box to Plant Office 

• Existing Security Fence/ Gate Modifications 

• New Security Fence/ Gate Installation 

• 40' Slide Gate Track Concrete Work (elevated east side of track) 

• Decorative Entrance Wall 

• System start-up and testing 

The costs and scheduling associated with this work authorization are included in the pricing proposal submitted to 

the Government which is anticipated to be included in the final contract amendment. The total lump sum 

compensation to U.S. Water under this work authorization is $123,820. 

Recommendation 

Staff recommends approval of work authorization USW 11-02 regarding MacDill AFB ISDC Project for 

WWTP Security 

Board Action 

Moved by: Seconded by: Action Taken

Work Authorization No. USW 11-02 

to 

A Professional Services Agreement between the 

Florida Governmental Utility Authority ("FGUA") 

A legal entity and public body created by interlocal agreement 

pursuant to Section 163.01(7), Florida Statutes 

and 

U.S. Water Services Corporation (“USW”) 

A. SUMMARY OF SERVICES TO BE RENDERED 

Part of the FGUA commitment, as described within the original bid proposal to the Federal Government, 

is to install Closed-circuit Television (CCTV) Surveillance and WWTP Grounds Security. The WWTP 

grounds currently have unrestricted access and do not provide the type of Security needed to ensure 

proper operation of the utility. During the transition period, both US Water and PBS&J have identified 

the need for tighter security in this area as a deficiency. In addition, AFB officials at MacDill recognize 

the need for this project. USW intends to begin work on this project immediately upon the start of 

operations at MacDill. 

US Water Services Corporation will perform the following services under this work authorization: 

• Coordination of activities with existing base personnel 

AFB officials have designated and approved property allocation south of the intersection of Bayshore 

Blvd and service driveway for Building 717, commonly known as the WWTP grounds. US Water has 

submitted a preliminary layout to the Facilities Utilization Board (FUB) for approval, where at this time it 

is being verbally approved and supported by 6CES Management. It is anticipated that the FUB will grant 

approval on Feb 18, 2011. This project is not subject to the Base Design/Review process, but it is 

understood that all visible structures must conform to the current MacDill Design Guide. US Water shall 

secure all required approvals. 

• Development of Design and Layout 

All design and layout of the CCTV Network, Automatic Gate installation and Security Fencing will be 

completed by USW and shall be compatible with existing AFB system. 

• F&I of Automated Gate, Fencing and CCTV network 

F&I of new automated security fence & gate across entry to property will be included thereby 

securing the entire area allocated to the WWTP in the asset transfer. The project will include: 6' high 

9-gauge vinyl coated chain link fence & gate, CCTV observation camera and keypad entry, asphalt 

modifications to accommodate new driveway entry. The following items are included in the cost 

proposal for this project: 

Electric Service Upgrades 

Sitework (ALL) 

Pavement & Subgrade Prep & Replacement 

7 - CCTV Cameras / Weather Proof Housing 

8 - Channel DVR - Sequencer 

CCTV Monitor

CCTV Wire and Cable / Conduit (est 2300' total) 

CCTV Conduit & Wire Installation 

F&I 20' Slide Gate 

F&I Automatic Gate Operator, Mounting Base, SS Chain & Loop Detectors 

F&I Keypad & Key Card Entry with Voice Call Box to Plant Office 

Existing Security Fence/ Gate Modifications 

New Security Fence/ Gate Installation 

40' Slide Gate Track Concrete Work (elevated east side of track) 

Decorative Entrance Wall 

System start-up and testing 

B. PROJECT COST $123,820.00 

USW will perform the services listed above for a Lump Sum Fee of $123,820.00, which will be paid in 

monthly installments over a 4 month period beginning in April 2011. It is anticipated that the project will 

commence after the first week of March 2011. USW acknowledges that payment by the FGUA will be 

contingent upon receipt of ISDC related funding from the Federal Government. 

C. PROJECT SCHEDULE 

Design & Layout March 2011 

Mobilization March 2011 

Substantial Completion July 2011 

Final Completion August 2011 

Schedule for Completion is based on the cooperation of Base Personnel and the availability of 

existing system records and documentation. 

D. NOTICE/PROJECT MANAGER OF CONSULTANT 

USW Manager assigned to Project: 

Dave Schultz Jr, PE – Director of Construction 

(m) 813-434-5959 (f) 727-849-5467 

dschultzjr@uswatercorp.com 

Signing Authority 

______________________________ 

______________________________ 

Gary Deremer, Principal in Charge 

Robert E. Sheets, System Manager 

US Water Services Corporation 


4939 Cross Bayou Blvd. 280 Wekiva Springs Road, Suite 2000 

New Port Richey, FL 34652 Longwood , FL 32799 

Certification that Sufficient Funds are Available: 

______________________________ 

Heidi L. Snyder 

Chief Financial Officer 

______________________________ 

John Pelham 

General Counsel 

Dated this ____ day of _____________, 2011 

USW 11-02 MacDill Work Authorization 

Page 2 of 2 

dbs

Item 




SM1g Approval of Work Authorization GSG 11-14 related to Inspection Services for 

MacDill AFB ISDC Project for WWTP Security (WA USW 11-02) 

___________________________________________________________________________________ 

Summary 

Please find attached a work authorization for Government Services Group, Inc. (GSG) related to the provision of 

inspection services to the FGUA associated with the MacDill AFB ISDC project for WWTP Security. 

GSG will provide all necessary inspection services for the MacDill AFB ISDC project for WWTP Security to be 

completed by U.S. Water Services Corporation under work authorization USW 11-02. 

The compensation to GSG for inspection costs related to this ISDC project equates to 5% of the total project costs, 

which is consistent with the FGUA proposal to the Government for MacDill AFB, and consistent with the budgeted 

amounts. 

The inspection services to be provided by GSG shall include, but are not limited to: 

1. Participation in preconstruction planning 

2. Drawing Review 

3. Visual Site Inspection 

4. Project Progress Meetings 

5. Verify that the contractor follows all safety standards as required by OSHA. 

6. Work Site Documentation 

7. Verification of Materials Used and Stored on Site 

8. Verification of Equipment-Materials Used is in Accordance with Approved Plans 

9. Witness all start-up and testing 

10. Project Documentation Close-out 

The lump sum compensation to GSG under this work authorization is $6,956 and will be paid in four monthly 

installments. 


Staff recommends approval of Work Authorization GSG 11-14 related to inspection services for MacDill AFB ISDC 

Project for WWTP Security. 

Board Action 


WORK AUTHORIZATION NO. GSG LL.L4 

to 

Management Services Agreement Between the 

Florida Governmental Utility Authority ("FGUA"), 

a legal entity and public body created by interlocal agreement pursuant to 

Section 163.01(7), Florida Statutes 

and 

Government Services Group, lnc. ("GSG") 


Government Services Group, lnc. (GSG) will provide all necessary inspection services for the 

MacDill AFB ISDC (lnitial System Deficiency Correction) project for WWTP Security to be 

completed by U.S. Water services Corporation under work authorization USW 11-02. 

The compensation to GSG for inspection costs related to this ISDC project equates to 5% of 

the total project costs, which is consistent with the FGUA proposal to the Government for 

MacDill AFB, and consistent with the budgeted amounts. 


t. Participation in preconstruction planning 

2. Drawing Review 

3. VisualSite lnspection 


5. Verify that the contractor follows all safety standards as required by OSHA. 


7. Verification of Materials Used and Stored on Site 

8. Verification of Equipment-Materials Used is in Accordance with Approved Plans 

9. Witness all start-up and testing 

10. ProjectDocumentationClose-out 

B. PROJECT COST - MacDillAFB Ut¡l¡ty System 

Total Project Gosts % for lnspection lnspection Cost 

fi739,1-24 5o/o $6,956 

Total Lump Sum Amount $ 6,956 

This lump sum amount shall be paid in 4 equal monthly installments beginning in April 

2}tt. Payment of this amount is contingent upon the FGUA receiving payments from the 

Government as proposed for the construction of the designated ISDC projects. 

C. PROJECTSCHEDULE 

Design & Layout 

Mobilization 

Substantial Completion 

March 2OLI 

MaY 2Ott 

July 2Ot1' 

Work Authorizat¡on No. GSc 11-14 Page t of 2

Final Completion 

August 1,,2OLl 

D. NOT¡CE/PROJECT MANAGER OF CONSULTANT 


Government Services Group, lnc. 

Board Chair/Vice-Chair 

FGUA 

15OO Mahan Drive, Suite 250 280 Wekiva Springs Road, Suite 2000 

Tallahassee, FL 32308 Longwood, FL 32779 

Gertification that Sufficient Funds ate Available: 



John Pelham 


Dated this 

- 

day of 

,2OLL 

Work Author¡zation No. GSG 11-14 Page 2 ot 2

Item 

sM th 

Florida Governmental Ut¡lity Authority 

Board Agenda ltem 

Thursday, February L7, 2OLL 

Approval of Work Authorization USW 11-03 with U.S. Water Services Gorporation 

regatding MacDill AFB ISDC Project for replacement of security locks on FGUA 

assets 

Summary 

Please find attached work authorization USW 11-03 with U.S. Water Services Corporation (USW) regarding the 

MacDill AFB ISDC (lnitial System Deficiency Correction) project for providing security locks on FGUA assets. This ISDC 

project is included in the amended FGUA proposal for the MacDill AFB Utility System and essentially involves the 

removal and replacement of existing locks on newly acquired FGUA assets, including but not limited to WWTP and 

WTP entry doors, water towers, lift stations and backflow preventers. The proposed ISDC project schedule 

contemplates initiating work on this project immediately upon the start of operations at MacDill. USW will perform 

the following services under this work authorization: 

¡ Provide new replacement, non-duplicate, 5 pin keyed padlocks on FGUA 

assets, including, but not limited to water towers, lift stations, and 

backflow prevention devices (167 total). 

¡ Provide new keypad locks at WWTP and WTP entry Doors 

The costs and scheduling associated with this work authorization are included in the pricing proposal submitted to 

the Government which is anticipated to be included in the final contract amendment. The total lump sum 

compensation to U.S. Water under this work authorization is $22,335. 


Staff recommends approval of work authorization USW 1l--03 regarding MacDill AFB ISDC Project for providing 

security locks on FGUA assets 

Board Action 


Work Authorization No. USW 11-03 

to 

The Planning, Design and Construction Agreement between the 

Florida Governmental Utility Authotity ("FGUA"), 

A legal entity and public body created by interlocal agreement 

pursuant to Section l-63.01(7), Florida Statutes and 

U.S. Water Services Gorporation ("USW") 


Part of the FGUA commitment, as described within the original bid proposal to the Federal Government, 

is to ensure security of the FGUA assets with a lock changeout program commencing on March 1't, 

2otl. Current grounds have the Base wide common lock installed. 

USW will perform the following services under this work authorization: 

o Coordination of activities with existing base personnel 

US Water will coordinate the change-out of locks with AKIMA personnel and turnover all removed AKIMA 

property upon completion of this Work. 

o Removal and replacement of security locks 

The following work is included in the scope of this Work Authorization: 

o Provide new replacement, non-duplicate, 5 pin keyed padlocks on 

applicable assets, including, but not limited to water towers, lift stations, 

and backflow prevention devices (167 total). 

¡ Provide new keypad locks at WWTP and WTP entry Doors 

o Removal of all existing locks and door hardware associated with the above 

work, and turnover to AKIMA. 

B. PROJECT COST s22,335.00 

USW will perform the services listed above for a Lump Sum Fee of $22,335.00, which will be paid over 

a 4 month period beginning after project initiation. USW acknowledges that payment by the FGUA will 

be contingent upon receipt of transition period funding from the Federal Government. 

Breakdown of Services: 

Design & Layout (4%) $1,004.00 

Project lmplementation & Construction $21-,33t.OO 

C. PROJECT SCHEDULE 

Mobilization 

Removal and replacement of all Padlocks 

Removal and replacement of Walk Door Locks 

Provide Backflow Preventer Locks and Chains 

March t,zÙLt 

March tO,2O1-t 

April 1, 2Ùtt 

July 1, 2OtI

Schedule for Completion is based on the cooperation of Base Personnel and the availability 

of existing system records and documentation. 

D. NOTICE/PROJECT MANAGER OF CONSULTANT 

USW Manager assigned to Project: 

Dave Schultz Jr, PE – Director of Construction 

(m) 813-434-5959 (f) 727-849-5467 

dschultzjr@uswatercorp.com 

Signing Authority 

______________________________ 

______________________________ 

Gary Deremer, Principal in Charge 


US Water Services Corporation 


4939 Cross Bayou Blvd. 280 Wekiva Springs Road, Suite 2000 

New Port Richey, FL 34652 Longwood, FL 32799 


______________________________ 



_____________________________ 

Robert Dickson 

Capital Program Manager 

Dated this ____ day of _____________, 2011. 

USW 11-03 MacDill Work Authorization 

Page 2 of 2 

dbs

Item 

SM 1¡ 


Board Agenda ltem 

Thursday, February L7, 201.L 

Approvat of Woft Authorization GSG LL-Lí related to lnspection Services for 

MacDill AFB ISDC Proiect for WWTP Secutity (WA USW 11'03) 

Summary 

Please find attached a work authorization for Government Services Group, lnc. (GSG) related to the 

provision of inspection services to the FGUA associated with the MacDill AFB ISDC project for the removal 

and replacement of security locks on FGUA acquired assets. 

GSG will provide all necessary inspection services for the MacDill AFB ISDC project for the removal and 

replacement of security locks to be completed by U.S. Water Services Corporation under work 

authorization USW 11-03. 

The compensation to GSG for inspection costs related to this ISDC project equates lo 5o/o of the total 

project costs, which is consistent with the FGUA proposal to the Government for MacDill AFB, and 

consistent with the budgeted amounts. 


L VisualSitelnsPection 



4. VerificationthatEquipment/MaterialsUsed. 

5. Verification of operation of installed locks and hardware 

6. Project Close-out Documentation 

The lump sum compensation to GSG under this work authorization is $1,255 and will be paid in four 

monthly installments. 


Staff recommends approval of Work Authorization GSG LL-15 related to inspection services for MacDill 

AFB ISDC Project for the removal and replacement of security locks on FGUA acquired assets. 

Board Action 


WORK AUTHORIZATION NO. GSG LL.Ls 

to 

Management Services Agreement Between the 

Florida Governmental Utility Authority ("FGUA"), 

a legal entity and public body created by interlocal agreement pursuant to 

Section 163.01(7), Florida Statutes 

and 

Government Services Group, lnc. ("GSG") 


Government Services Group, lnc. (GSG) will provide all necessary inspection services for the 

MacDill AFB ISDC (lnitial System Deficiency Correction) project for the replacement of 

security locks at all FGUA assets, including, but not limited to WWTP and WTP entry doors, 

water towers, lift stations and backflow preventers to be completed by U.S. Water Services 

Corporation (USW) under Work Authorization USW 11-03. 

The compensation to GSG for inspection costs related to this ISDC project equates to 5% of 

the total project costs, which is consistent with the FGUA proposal to the Government for 

MacDill AFB, and consistent with the budgeted amounts. 


1-. VisualSite lnsPection 



4. VerificationthatEquipment/MaterialsUsed. 

5. Verification of operation of installed locks and hardware 

6. Project Close-out Documentation 

B. PROJECT COST - MacDillAFB Ut¡l¡ty System 

Total Project Costs % for lnspection lnspection Cost 

$25,095 5o/o $1,255 

Total Lump Sum Amount $ 1'255 

This lump sum amount shall be paid in 4 equal monthly installments beginning in April 

2OIt. Payment of this amount is contingent upon the FGUA receiving payments from the 

Government as proposed for the construction of the designated ISDC projects. 

C. PROJECTSCHEDULE 

Mobilization 

Removal and replacement of all Padlocks 

Removal and replacement of Entry Door Locks 

Provide Backflow Preventer Locks and Chains 

March 1,2otl 

March LO,2OL1' 

April 1, 2OtL 

July 1, 2OLI 

work Authorizat¡on No. GSG 11-15 Page tof 2

D. NOTTCE/PROJECT MANAGER OF CONSULTANT 


Government Services Group, lnc. 

Board Chair/Vice-Chair 

FGUA 

1500 Mahan Drive, Suite 250 280 Wekiva Springs Road, Suite 2000 

Tallahassee, FL 32308 Longwood, FL 32779 




John Pelham 


Dated this 

- 

day of 

,2OL7. 

Work Authorization No. GSG 11-15 PaÊe 2 ot 2

Item 




SM 4 Approval of Amendment to the Design-Build Agreement for Waterway Estates 

Interconnect between FGUA and CDM Constructors, Inc. 

___________________________________________________________________________________ 

Summary 

Provided for your review and consideration is an Amendment to the Design-Build Agreement For Waterway Estates 

Interconnect entered into between the Florida Governmental Utility Authority (FGUA) and CDM Constructors, Inc., 

dated October 21, 2010. In accordance with the Design-Build Agreement, acceptance of the Guaranteed Maximum 

Price (GMP) by the FGUA Board “shall occur on or before February 17, 2011 in order for Design-Builder to meet the 

specified Substantial Completion Date…….” On January 18, 2011 the Design-Builder, CDM Constructors, Inc. 

submitted a GMP to FGUA which was well in excess of the funds budgeted for the project. Since this time, FGUA 

staff and the Design-Builder have been actively negotiating in an attempt to reach a GMP acceptable to all parties. 

The Design-Builder is currently incorporating a number of value engineering alternatives into the project which 

hopefully will result in an acceptable GMP. In the event an acceptable GMP is not resolved by February 17, 2011 for 

Board approval, and negotiations are continuing, a contract amendment is required to amend the GMP (and 

issuance of the associated Notice to Proceed) approval date. Accordingly, we are recommending that the date for 

GMP acceptance be extended to March 17, 2011 (the next regularly scheduled Board meeting) with no change to 

the specified Substantial Completion Date. Staff has evaluated the project schedule and do not believe this will 

adversely affect the final completion date. 


Staff recommends approval of the Amendment to the Design-Build Agreement for Waterway Estates Interconnect. 

Budget Impact 

NA 

Board Action 

Moved by: Seconded by: Action Taken:

Item 




SM 5 Final Islamorada Proposal 

___________________________________________________________________________________

A Real Alternative to 

Manage, Improve and 

Deliver Quality Service for 

the Village of Islamorada’s 

Wastewater System

February 8, 2011 

Honorable Mayor Michael Reckwerdt and the Islamorada Village Council: 

As an alternative to your recent solicitation for qualified vendors to effectively design, 

build, finance and operate its wastewater expansion program, the Florida Governmental 

Utility Authority presents the following approach. 

While we are not responding to the formal request issued, we are asking you to 

consider a proven, yet different, approach. We believe this alternative provides the 

fastest and best solution to the Village’s current challenge of wastewater expansion. 

At the same time, this alternative provides the least risk and the most favorable 

economic impact to Islamorada citizens. 

With this alternative: 

• Islamorada has an owner to complete the required wastewater work within the 

challenging timeframe prescribed. FGUA can assume – for and with the Village – 

responsibility, risk and accountability for the desired result. 

• FGUA is an extremely capable and experienced partner with a proven track record 

of success with this type of challenge. 

• FGUA is a government partner who understands public accountability in costs and 

service. FGUA will buy this system, operate it, perform all needed upgrades, and 

sell it back to the Village with equity interest whenever the Village is ready to buy 

it back. 

A partnership with FGUA is different from all other options: 

Unique water and wastewater experience 

The Village has a full range of requirements, which the FGUA has been successfully 

executing for more than 10 years. This includes developing assessment programs as 

and for governments and solving utility challenges under economically difficult and 

time-constrained circumstances. Local governments throughout Florida recognize the 

FGUA service and project delivery management track record. Additionally, the Federal 

government has recognized the unique benefits of FGUA and entered into a 50-year, 

$200 million contract for the ownership, operation and improvement of water and 

wastewater facilities at MacDill Air Force Base. 

Public transparency, accountability and close Village control 

The FGUA is a public facilities authority subject to Sunshine Law, public meetings, 

records and the like. A Village representative would have a seat on the Board of 

Directors to closely monitor all work, decisions, scheduling, performance and rates. 

Team Proposal Florida Governmental Utility Authority 

3

We can start immediately 

The full project delivery team is currently in place with established working 

relationships. The interlocal agreement between the Village and the FGUA is essentially 

all that is needed to get to work. 

This also shortens procurement, avoiding potential protest periods and team member 

relationships that need to be established. 

The FGUA has immediate access to a large pool of qualified engineering firms and 

other specialized utility consultants, and can “piggyback” on any existing local 

government contracts. This allows immediate access to national as well as local 

mobilized contract resources. 

We already work together, and some of our team already work for you 

U.S. Water Services Corp., Government Services Group, CPH Engineers and others 

have already been working with the Village, meaning there will be no learning curve. 

The FGUA team has the knowledge and experience to begin today. 

Flexible future obligation 

Traditional RFQ respondents will need to amortize a large investment over 20-plus 

years through a Village contract. The FGUA model allows the Village to acquire the 

expanded and improved system when desired. No 20-year contract is required. 

More financing alternatives 

The FGUA can and has issued tax-exempt bonds with “A” category bond ratings, Build 

America Bonds, secured State Revolving Fund low-cost loans and governmental grants, 

and other utility-specific enterprise revenues. 

We ask you to carefully review this material. We believe that joining the Florida 

Governmental Utility Authority is not just another choice, it’s your best choice. 

We look forward to the opportunity to meet with your staff, advisors and council 

members to discuss our alternative in greater detail. 

Robert Sheets, 

System Manager 


4

Table of Contents 

Florida Governmental Utility Authority Profile............................................................ 7 

What is a GUA................................................................................................. 7 

Managing Resources......................................................................................... 9 

Water and Wastewater Management................................................................. 10 

Current FGUA Systems.................................................................................... 10 

The Aloha Story.............................................................................................. 11 

Customers Matter........................................................................................... 12 

A Working Relationship........................................................................................ 13 

Financial Capability.......................................................................................... 15 

FGUA Team......................................................................................................... 17 

Team Member Familiarity................................................................................. 18 

Construction Experience.................................................................................. 18 

Working For Islamorada....................................................................................... 21 

Government Services Group............................................................................. 22 

U.S. Water Service Corp.................................................................................. 22 

CPH Engineers................................................................................................ 23 

Kiewit Infrastructure South Company................................................................ 24 

Partner Profiles 

Government Services Group............................................................................. 25 

CPH Engineers................................................................................................ 27 

U.S. Water Services Corporation...................................................................... 29 

Kiewit Infrastructure South Company................................................................ 31 

Customer Testimonials........................................................................................ 33 

Government Endorsements............................................................................... 36 

Lee Ann Thomas, Assistant County Manager, Polk County.............................. 36 

Robert Knight, Department of Water Resources Director, Citrus County ......... 37 

Appendices 

Appendix A – Team Member Bios...................................................................... 39 

Appendix B – FGUA Financial Summary............................................................. 53 

Appendix C – Partner Project Details................................................................. 55 

Appendix D – FGUA Newsletters....................................................................... 69 


5

Florida Governmental Utility Authority Profile 

The origin of the FGUA mirrors what the 

Village of Islamorada is seeking to 

accomplish – creatively solve a local 

government utility problem. The Florida 

Governmental Utility Authority was formed 

on February 1, 1999. Brevard, Lee, Polk 

and Sarasota county leaders joined forces 

to not only bring into public ownership 

water and wastewater facilities, but to 

improve and efficiently operate them. 

Just two months later, the FGUA bought 

five water and wastewater systems from 

Florida Cities Water Co. and Poinciana 

Utilities Inc. Customers from Brevard’s 

Barefoot Bay especially welcomed FGUA. 

Rates there had doubled in the previous four years because of a $5.6 million sewage 

treatment plant upgrade. They were looking for relief. 

Using the pooled resources of the four FGUA member counties and the economies 

of private sector business, rates were reduced across the board. At the same time, 

capital improvements were made. 

The most succinct description of the FGUA model is the finance-own-design-buildoperate. 

In some cases, local governments elect to buy the facilities from the FGUA after the 

improvements are made. In other cases, FGUA continues to own and operate the 

facilities with the advice and participation of host community governments, as a part of 

the FGUA board. 

What is a GUA 

Constant evolution is the backbone of a 

Government Utility Authority (GUA). As 

systems are acquired, upgraded, 

streamlined and conveyed, different 

“member governments” come and go from 

FGUA’s leadership board. The key is that 

each host community is invited to 

participate in the FGUA board to ensure 

that they still have a part in the decision 

making process. 

Each host community is 

invited to participate in 

the FGUA board to ensure 

that they still have a part 

in the decision making 

process. 


7

Nearly every Florida geographic region has been represented in some form or another. 

Governments that have been or are currently part of FGUA include: 

• Brevard 

• Hendry 

• Nassau 

• Polk 

• Citrus 

• Hillsborough 

• Osceola 

• Sarasota 

• Collier 

• Lee 

• Pasco 

• Town of Dundee 

• DeSoto 

The FGUA combines the transparency and public interest orientation of government 

ownership with private-sector efficiency. 

Using economies of scale and outsourced contractor services, FGUA pays for the 

goods and services required by the system customers, but doesn’t have some of the 

higher cost burdens of local government. Because of this, FGUA lowers management 

and operating costs and helps reduce the ratepayer burden. 

Our approach to bringing about utility system improvements in communities throughout 

Florida is unique in several respects: 

• It is a “portable” authority, allowing it to move 

into multiple jurisdictions around the state 

where it is needed and desired. This allows any 

government to access the resource by joining 

an interlocal agreement. 

• It has no authority employees, relying on 

contract services, allowing it to quickly and 

efficiently expand and contract to meet 

changing responsibilities. 

FGUA lowers 

management costs 

and helps reduce the 

ratepayer burden. 

• Governing board membership changes 

to include new “member” governments to have a voting seat, and a part in all 

decisions. 

• Each utility system is treated as a standalone enterprise fund, preventing any crosssubsidization. 

Today, a six-member board of governmental representatives appointed by the host 

communities governs FGUA. 


8

Managing Resources 

The FGUA currently provides water and wastewater services to more than 80,000 

customers around Florida. It has and is managing more than $286 million in capital 

projects, including $149 million in water supply facilities and $137 million in 

wastewater facilities. 

FGUA delivers 11.1 million gallons of drinking water daily and treats 7.75 million 

gallons of wastewater. 

The FGUA’s versatile structure provides a distinct advantage to its customers. More 

than a private-sector company, FGUA’s public purpose is to provide services to the 

citizens of its member governments. Because those governments continue to have 

a say in facilities management, as well as the rates, charges and services they 

want, residents are assured any and all concerns will be addressed. There is local 

accountability while economies of scale are leveraged. 

FGUA is staffed by contract services. That means that each individual system can call 

on the contracted expertise available throughout the United States. FGUA contracting 

firms can call upon an extensive pool of manpower and expertise, yet are Floridafocused 

and understand the specific needs and challenges of communities in our 

state. 

Government Services Group 

(GSG) provides management 

services for the FGUA. As 

system manager, these 

services include general utility 

management, board clerk 

support, financial 

administration, operations 

oversight, capital program 

management, inspection 

services, communications and 

customer advocacy as well as all specialized consultant coordination. It has 

successfully managed all $447.4 million in acquisition, sales and refinancing 

transactions. 

GSG’s Municipal Services Division, which manages the FGUA, boasts more than 

100 years of combined experience in all areas of water and wastewater utilities. 

With additional experience in city and county management – again more than 100 

years worth – the FGUA team understands the unique constraints and advantages of 

government service. 


9

Water and Wastewater Management 

GSG has secured and managed 

federal, state and local grant and loan 

funds for the FGUA. GSG led the effort 

that resulted in both Round 1 and 

Round 2 federal stimulus grants 

totaling more than $50 million for 

broadband deployment in economically 

disadvantaged communities. In total, 

that geographic area covers more than 

40 percent of Florida. 

GSG is uniquely experienced and 

positioned to identify and pursue 

funding for its member governments. 

FGUA and its operations team collectively and presently own, manage and/or operate 

more than 108 MGD of drinking water facilities and more than 24.84 MGD of 


FGUA currently owns and operates seven water and wastewater systems in three 

Florida counties. 

Already serving more than 80,000 customers, FGUA’s latest water and wastewater 

acquisition is at MacDill Air Force Base in Tampa, home of U.S. Central Command, 

which manages military operations in the Middle East. 

• The U.S. Department of Defense solicited more than 750 proposals for the 

MacDill system before choosing FGUA. 

• More than 1 million gallons of drinking water is distributed, and 400,000 gallons 

of wastewater is treated every day. 

• The 50-year agreement is worth more than $200 million. 

Current FGUA Systems 

Once the MacDill Air Force Base acquisition is complete, FGUA will directly own seven 

systems, adding a $17.7 million purchase to those it has acquired over the last 11 

years for a total of $321 million. This will bring its total connections to 43,600 water 

and 45,800 wastewater customers. 

• Aloha System – Occupies 13 square miles in Pasco County, serving mostly 

single-family residential homes as well as multi-family and light commercial. The 

water system is equipped with 11 water supply wells, which provide raw water to 


10

10 water treatment plants. It also has two wastewater collection systems, with a 

capacity of 2.1 MGD. It serves 15,255 water customers and 14,612 wastewater 

customers. FGUA has resolved the system’s infamous “black water” problem, 

which pre-existed for many years. 

• Lehigh Acres System – Occupies 60,000 acres of residential and light 

commercial land in Lee County. Serves 10,873 water and 8,807 wastewater 

customers. 

• North Fort Myers System – Service area occupies 39 square miles, serving 

1,852 water and 11,669 wastewater customers in Lee County. Most of the water 

services are already provided by Lee County, leaving wastewater to FGUA. 

• MacDill AFB System – Part of a 50-year utility services contract covering 5,630 

acres of land in Hillsborough County where some 5,322 active duty and 1,077 

civilian personnel live. Although the system is contracted to have just one 

customer – the base itself – it’s expected to serve approximately 4,400 water 

and 2,600 wastewater equivalent connections. The FGUA also will deliver multimillion 

dollar rehabilitation and CIP projects over the next five years. 

• Golden Gate System – Occupies four square miles in Collier County, primarily 

for single-family homes, multi-family residential and light commercial. It serves 

3,216 water and 2,022 wastewater customers. 

• Lindrick System – Covers more than 3.2 square miles in Pasco County, with 

a permitted flow of 870,000 gallons each day. It serves 3,104 customers. 

Wastewater flows at nearly 482,000 gallons, serving 3,464 customers. 

• Consolidated System – Formed from the acquisition of five small utility systems 

in Pasco County. It’s a water-only utility that has a daily flow of approximately 

383,000 gallons, serving 2,404 customers. 

The Aloha Story 

Among the most dramatic turnarounds, the privately held Aloha system in Pasco 

County fought with customers, the county government, the Public Service Commission 

and the media. The private system was in desperate need of improvement, operating 

under consent orders and fined by the Southwest Florida Water Management District 

for overpumping. 

The county approached FGUA to negotiate the system’s acquisition. Eventually an 

agreement was reached and FGUA took control of the troubled system. 

A group of customers originally formed to protest the system management became 

enthusiastic supporters of the FGUA acquisition. What was proposed by the previous 

owner to be a 150 percent rate increase to correct permit violations and make badly 


11

needed system improvements was substantially reduced through FGUA’s management 

and acquisition practices. The rate increase was just a third of what was originally 

proposed, saving customers money on their utility bills. 

Short-term measures were implemented to improve water quality immediately. 

Permanent solutions – including Aloha’s new treatment system – are on schedule, and 

will go online in August 2011. 

In the meantime customers, the local government and elected leaders are all very 

satisfied management and customer service changes. They also provided the focus 

to resolve the “black water” problem that persisted with the system for more than 20 

years. 

Customers Matter 

FGUA employs community services 

representatives, people who don’t just 

serve a neighborhood, but are 

members of it. Usually utilities only 

hear from customers when something 

is wrong. But FGUA customers have 

advocates working on their behalf, work 

that is recognized in customers’ 

feedback to us. 

“You provide an example 

of what a great water 

utility can offer all of its 

customers. Your company’s 

responsiveness has 

exceeded our expectations.” 

- John Andrews, Chair of Committee 

for Better Water Now 

In 2009 alone, FGUA’s community 

service representatives participated in 

372 customer meetings. In a 2010 survey, 80 percent of two separate utility systems 

rated customer service as good to excellent. 

The survey also found that more than 75 percent of customers read the monthly FGUA 

newsletter. Copies of recent customer newsletters can be found in the appendices. 

Convenient-for-customer account inquiry and bill-pay options are available online, by 

phone or by visiting one of FGUA’s local offices. All board agenda packages and official 

utility records also are available to customers online. 


12

A Working Relationship 

The Florida Governmental Utility authority doesn’t just “work with governments.” We 

are government, and you are our partner. Because of that, we understand the essential 

need for performance, responsiveness and accountability. 

Because we are government, we welcome the active participation of our member 

governments. They are not clients to be managed, they are real partners in the delivery 

of public services. 

Our member governments, as 

represented by their appointee 

to our Board of Directors, have 

direct participation in the 

management of our facilities. A 

truly collegial board, members 

monitor the work, decisions, 

scheduling, performance and 

rates of their system — and 

the others. We are subject to 

Sunshine Law for public 

meetings, records and all other aspects of operations. Our website includes a 

searchable database of our records and we continue to develop efficient means to 

provide transparency and access. 

Because we already provide all of the services the Village of Islamorada needs, there’s 

no lengthy familiarization period. There is no new joint venturing or consortia to get 

established, oriented and working functionally. 

We are presently structured to be your “single point of responsibility” as sought in your 

RFQ, and the full FGUA project delivery team is ready to go to work. 

FGUA has immediate access to all qualified engineering firms and other specialized 

utility consultants and can “piggyback” on any existing local government contracts, 

allowing immediate access to local mobilized contract resources. We recognize the 

importance of maximizing the use of local contractors, and intend to do so. 

All we need is an Interlocal Agreement between the Village of Islamorada and FGUA, 

and we’re ready to get to work. The FGUA alternative can shorten the procurement 

cycle significantly by avoiding many of the potential issues that occur with large and 

high-value competitive bid processes. 


13

2011 2012 

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May 

DBOF Evaluation/Selection 

Early start: 08FEB11 • Early Finish: 24MAR11 

FGUA Evaluation/Selection 

Early start: 08FEB11 • Early Finish: 15MAR11 

DBOF RFP Process 

Early start: 01APR11 

Early Finish: 15NOV11 

FGUA Negotiation Interlocal Process 

Early start: 15MAR11 • Early Finish: 7JUN11 

Design Commence by FGUA Team 

Early start: 15JUL11 

Design Commence by 

DBOF Entity-Village Schedule 

Early start: 15DEC11 

Commence Construction FGUA Team 

Early start: 17OCT11 

Commence 

Construction 

Village Schedule 

Early start: 15FEB12 

DBOF Timeline 

FGUA Timeline - Estimated 5-6 month time savings! 

FGUA brings versatility in funding and financing. FGUA can and has issued tax-exempt 

bonds with A-category bond ratings as well as federally subsidized Build America 

Bonds. We have secured State Revolving Fund low-cost loans and governmental 

grants, and we have access to other alternative, non-traditional funding. FGUA has also 

developed and administered special assessment programs, and other utility-specific 

enterprise revenues. 

RFQ respondents will need to amortize a large 

investment over more than 20 years — a long 

contract period. Alternatively, the FGUA model 

allows the Village to participate in decision making 

without carrying the expense or the risk, and 

re-acquire the facilities on demand. 

The FGUA has been successfully managing tough 

utility problems for more than 10 years. Our team 

has spent their careers solving utility challenges 

under difficult and time-constrained circumstances. 

We’ve faced very tough challenges and resolved 

them to the satisfaction of local governments – 

both cities and counties. 

We’ve faced very 

tough challenges 

and resolved them 

to the satisfaction 

of local governments 

– both cities and 

counties. 


14

The FGUA track record is recognized by local governments around Florida and 

underscored by the U.S. government when it was selected to acquire and manage the 

facilities at MacDill AFB. 

No other team is as familiar with local government service and water/wastewater 

project delivery and management in Florida as FGUA. 

Financial Capability 

The FGUA financing team includes the best feasibility and rate consultants, financial 

advisors, bond and disclosure counsel firms, and underwriters. With this expertise, 

Government Services Group managed the closing of more than $200 million of 

financing transactions in 2010 alone. 

Working closely with all three credit rating agencies, the FGUA was consistently in the 

“A” credit-rating category for these issues. 

Consequently, the authority was able to secure excellent financing rates. A 

comprehensive summary of financial transaction size and ratings is included in the 

appendices. 


15

The FGUA Team 

Experience and excellence defines the partners that have joined FGUA to expand the 

Village of Islamorada wastewater system. 

• FGUA – Finance, Own, Design, Build and Operate 

Special purpose unit of local government and present owner of a half-dozen 

systems around the state, serving 44,700 water and 45,600 wastewater 

customers. Successfully managed more than $200 million in capital 

improvements over the past 11 years, with an additional $76 million underway. 

Selected and passing all audits by federal government/Department of Defense to 

allow ownership and improvement of MacDill Air Force Base utility systems over 

the next 50 years. 

• Government Services Group – System Manager and Team Leader 

The leadership and general management team for the FGUA specializing in 

consulting and service contracting for more than 150 local governments 

throughout Florida since 1996. Providing comprehensive staff support to the 

FGUA as the owners representative, GSG services includes general utility 

administration, board clerk services, financial administration, capital program 

planning and project management, inspection services, and customer service. 

In addition to FGUA services, GSG provides Special Assessment and Broadband 

Solutions. 

• U.S. Water Services Corp. – Operations Contractor 

Employing 265 specialists statewide, is Florida-based and owned by 

professionals seasoned in the state’s wastewater-operating environment. A 

company dedicated to providing the full scope of services required by water 

and wastewater utility owners. Staffed with more than 150 certified utility 

system operators, manages more than 500 facilities. Since 2006, has provided 

operating contract services to the Village of Islamorada, making it the only 

operating company with full knowledge of the currently existing system. 

• CPH Engineers – Engineer of Record 

Employs more than 270 people in Florida, Connecticut, Maryland and Puerto 

Rico. It originally was a branch of a national firm for 20 years, spinning 

off in 1981. Provides a full complement of services including engineering, 

environmental, planning, landscape architecture, surveying, traffic/transportation, 

construction management, and design-build delivery methods. Projects range 

from water/wastewater and infrastructure to commercial/office and residential. 


17

• Kiewit Infrastructure South Co. – General Contractor Member 

One of North America’s largest and most-respected construction and mining 

organizations founded more than 125 years ago. Building water and wastewater 

treatment plants is just one aspect of its diverse portfolio. Kiewit Infrastructure 

South, together with its affiliates, have provided procurement, construction and 

start-up services for more than 220 public and private utility projects, totaling more 

than $3.1 billion in contract revenue. Its bonding commitment for the Islamorada 

engagement exceeds $300 million. 

Other team members to include: Locally mobilized construction subcontractors, FGUA 

contract engineers, financial advisors, rate consultant, attorneys, underwriting team, 

and outreach and education resources. 

Team Member Familiarity 

U.S. Water Services Corp., GSG, CPH and others have already been working with the 

Village and thus have little to no learning curve, reducing engagement time. Kiewit 

South’s broad and large-scale national experience includes wastewater work in the 

Keys, and we plan to maximize use of local subcontractors to facilitate progress and 

impact the local economy. 

Construction Experience 

As referenced earlier, 


has planned, financed, 

managed and inspected more 

than $200 million in 

infrastructure improvements, 

with an additional $76 million 

underway. Additionally, FGUA’s 

construction partners bring a 

wealth of experience to the 

table. 

Our team has successfully provided design and construction for numerous utility 

systems throughout Florida, the United States and internationally. 

Our design and construction members include CPH Engineers Inc., and Kiewit 

Infrastructure South Co., both with an already substantial presence in the Keys, and 

with more than 30 years of wastewater systems experience. 

CPH Engineers, for example, provided a full investigational report of vacuum sewer 

problems in Islamorada for design and construction performed by others in December 


18

2009. CPH was retained for design services and has provided a set of design plans for 

correcting deficiencies identified in the report. 

CPH has a working knowledge of 

the Islamorada system, and very 

specific and detailed information 

on the existing vacuum system. 

CPH also understands the unique 

soils and groundwater conditions 

in the area. 

Kiewit Infrastructure South Co. 

complements that work with its 

own extensive experience, and 

some creative thinking that provided special touches to projects. 

That happened in Carmichael, Calif., for a $19 million membrane filtration plant Kiewit 

built there. The membrane filtration building itself was designed to look just like 

another house in the neighborhood it was placed. In reality, however, it was sitting on 

a 2 million gallon CT tank. Wastewater facilities are needed, but they can always be 

blended in to not disrupt an already picturesque neighborhood. 

A fully owned subsidiary of Kiewit Corp., it has offices throughout Florida and the 

Southeast, building a local workforce with the expertise and experience to take on 

some of the largest local projects. 


19

Working For Islamorada 

Each team brings its own unique experience to the fold, and will take on a specific role 

in working with Islamorada’s wastewater system. Each, however, will work as part of 

an interdisciplinary team. This team knows the importance and value of a full design 

professional-constructor-operator member integration from project start to finish. 

Islamorada - Village of Islands 

“Host Government” 

FGUA Board 

With Village of Islamorada as a Board Member 

General and Specialized Legal Support • Underwriters • Financial Advisor 

Rate/Financial Consultant • Customer/Public Relations 

System/Project Manager 

Government Services Group, Inc. 

Team Leader • Overall Coordination and Management 

General Contractor 

Kiewit Infrastructure 

South, Inc. 

Construction 

Subcontractors 

System Operator 

U.S. Water 

Services Corp. 

Engineer of Record 

CPH Engineers 

Supporting 

Consulting 

Engineers 

As Needed 


21


Will provide management services to the FGUA, including: 

• Team management and coordination. 

• Serve as staff liaison to the Village board members, staff and its consultants to 

ensure close, clear communication is maintained and expectations of the Village 

are met. 

• Act as an owner representative for program management and quality control on 

all aspects of project delivery, including planning, design, construction inspection, 

public communications, customer service and facility operations, permitting and 

meeting schedules. 

• Administer project/system finances, grant/loan funds, and bank bond financing; 

develop and administer special assessment program, coordinate rate consulting 

as needed. 

• Intergovernmental coordination with federal, state, county and local special 

district agencies. 

• Ensure full contract and regulatory compliance of project delivery and operations. 

U.S. Water Services Corp. 

• Will work with the engineers, contractor and GSG in providing an operational 

and maintenance perspective to the design and construction of one or more 

treatment facilities, as well as a collection system. 

• Due to current involvement with the Village, will provide insight into the possible 

blending of the current NPK facility and collection system into the new project. 

This insight will be provided to all parties concerned, as well as the Village. 

• Will develop – alongside of the engineer, GSG and FGUA – an operations and 

maintenance manual that will ensure compliance, efficient operations and that 

equipment and capital is optimally utilized and maintained. 

• Provide ongoing communications and compliance with all applicable governmental 

and environmental entities. 

• Ensure ongoing and compliant operations continue during development, 

construction and connection processes because of its exclusive operations 

knowledge of the currently established PK wastewater system. 

• Maintain offices in Key Largo and Marathon, which provides immediate access 

to an FGUA team member within the local community, which facilitates quickest 

action by all. 


22

CPH Engineers 

Will serve as the engineer of record for the project, utilizing the team’s unique 

understanding of local conditions and relationships to ensure an implementable 

design. CPH team members will: 

• Provide full survey and environmental services for the route and treatment systems, 

which will be used as the design drawings base. 

• Provide permitting services and agency coordination services. Through extensive 

local experience, CPH is very familiar with the FDEP process for permitting vacuum 

sewerage systems in the Keys. 

• Utilize SewerCad, a computer modeling program for sewerage systems, to assist 

during the design phase. This will allow CPH to cost effectively design the forcemain 

to meet the conditions of flow while optimizing the forcemain size. 

• Will provide a complete design, including plan and profile drawings, of each pipe run. 

Will provide spreadsheet analysis of the system to determine overall vacuum and 

static and friction loss calculations. 

• Architectural and civil design of required vacuum pump stations. These pump 

stations will be architecturally designed so they blend in with the residential nature 

of the area. 


23


Kiewit will take on the role of design-build coordinator, a position unique to Kiewit it 

utilizes on all its projects. 

Kiewit will provide the necessary communication link and information transfer between 

the design and construction management personnel during the initial design period. 

The project team will work with Islamorada staff to coordinate and finalize the design 

submittal process, crucial to project success as delivery of the design directly affects 

the critical path of the schedule. 

Overall, Kiewit will: 

• Coordinate all design, constructability and feasibility analysis for and with CPH 

Engineers (designer) during the design phase of the project; 

• Create and manage construction schedule, incorporating the designers schedule 

so the Village can see job progress as a whole; 

• Procure all material and subcontracts for project construction; 

• Construction work including concrete structure, utility line installation, road 

reconstruction, traffic maintenance; 

• Subcontract other work locally for paving, landscaping, signs and striping, rock 

trenching, sewer line and collection systems; 

• Inform and maintain weekly communication with community and Village over 

construction progress and expectations; 

• Provide and execute an environmental and compliance program throughout 

construction; 

• Provide and execute a construction safety plan that incorporates public safety as 

well as construction personnel; 

• Complete construction of the project within the contract duration; 

• Provide O&M manuals and training, and turn over the system to U.S. Water (the 

operator) 


24


Established in December 1996, Government Services 

Group evolved from a vision of helping local 

governments find specific alternative solutions to the 

funding of critical services and capital projects. It also 

focuses on finding more practical and efficient 

methods for managing service delivery and use of 

assets. 

For more than 13 years, GSG has demonstrated its 

commitment and capability to more than 170 local 

governments throughout Florida and the Southeast, 

establishing GSG as the pre-eminent consulting firm 

for cities, counties and special districts. 

Key Personnel 

Robert E. Sheets, 

Chief Executive 

Officer 

Stephen M. Spratt, 

Director of Municipal 

Services 

GSG’s team of consultants and specialized staff are J. Kevin Grace, 

vastly experienced in managing contracted government Assistant Director of 

services and developing solution-based strategies 

Municipal Services 

to address financial, operational and governance 

Merrett Stierheim, 

challenges. 

Senior Project Advisor 

GSG operates in three distinct sectors: 

Gerard Connolly, 

• Government Services Division 

Operations Manager 

Consults in the evaluation, deployment, 

Robert Dickson, 

implementation and administration of special 

Capital Program 

assessment programs, including IT solutions. 

Manager 

• Municipal Services Division 

Full bios located in 

Operates as a direct provider of contract 

Appendix A 

management and administrative services, 

assisting local governments in their efforts 

to gain managerial efficiencies, including the 

outsourcing of operations and construction aspects of utility systems. This 

division has provided all managerial, administrative, customer advocacy and 

technical support to the Florida Governmental Utility Authority since its inception 

in 1999. This includes managing capital programs exceeding $200 million and 

asset transactions exceeding $440 million. It has served as the equivalent of 

county or city manager for this local government special purpose unit on a unique 

service contract basis. 


25

• Broadband Solutions Division 

A driving force in acquiring and managing broadband federal stimulus dollars for 

local government in Florida. Created two governmental entities – The North Florida 

Broadband Authority and the Florida Rural Broadband Alliance – to build middle-mile 

broadband infrastructure using $53 million in grants, which will serve 40 percent of 

the state. 


26

CPH Engineers, Inc. 

While founded in its current form in 1981, CPH 

Engineers has provided engineering services to clients 

throughout since the 1960s. 

It provides service for more than 40 water and 

wastewater systems including new treatment plants, 

expansions, technology upgrades, and regional water 

supply solutions. This includes design, permitting 

and construction administration services for utility 

infrastructure projects with pipe sizes ranging from 4 

inches to 54 inches in diameter for more than 300 

miles of pipeline projects. 

• Phase I Collection System – Islamorada, Fla. 

Provided analysis and subsequent redesign of 

three specific vacuum collection mains. Redesign 

included not just improvements to subject areas, 

but development of replacement and removal 

plan to minimize impact on existing customers 

within the service area. 

Key Personnel 

David A. Gierach, 

Principal 

Terry M. Zaudtke, 

Project Manager 

David E. Mahler, 

Project Engineer 

Amy Daly, 

Environmental 

Benjamin M. Fries, 

Treatment Plant 

Design 

• Key Largo Wastewater 

John A. Baer, 

Treatment Plant – Key Largo, Fla. 

Project Architect 

Provided design, engineering and permitting for 

Gerald M. Cox, 

the Northern Forcemain, Southern Forcemain, 

Lead Project Designer 

Collection System Basin A, Collection System 

Basin D, and the vacuum pump station serving Full bios located in 

basins A, B, C and D. 

Appendix A 

• Sanford Vacuum Sewer 

Collection System – Sanford, Fla. 

Installed a unique collection system utilizing a combination of gravity and vacuum 

methods that were coordinated to traverse through narrow pathways and alleys 

in downtown Sanford. Provided planning, design, permitting and construction 

engineering inspection services during the construction of an innovative vacuum 

sewer collection system resulting in the separation of the existing combined 

sewer/stormwater collection system. 


27

Other Projects: 

• City of Umatilla Wastewater Treatment 

Facility 

• Lake Alfred Wastewater Treatment 

Facility 

• Sanford North Wastewater Treatment 

Plant 

• City of Palm Coast Biosolids, 

Reclaimed Water and Aerobic 

Digestion Improvements 

• City of Eustis Wastewater Treatment 

Facility Expansion 

• Lake Groves Wastewater Treatment 

Expansion and Reclaimed Addition 

• Sanford Reclaimed Water 

Augmentation Facility 

• Palm Coast Wastewater Treatment 

Facility 

• Sanford Actiflo Project 

• Deltona North Wastewater Treatment 

• Winter Springs West Water 

Reclamation Facility 

• Casselberry Water Reclamation 

Facility 


28


Incorporated in 2003, U.S. Water Services Corp. 

exists specifically to serve the Florida water and 

wastewater utility service industry. 

It’s the largest privately held operations and 

maintenance company in the state, providing service 

to 61 counties and 550 facilities, with an extended 

presence in Iowa and Texas. 

The company maintains two local offices within the 

Florida Keys – Key Largo and Marathon, which serves 

as the Keys’ dedicated state-certified environmental 

laboratory facility. They provide all present and future 

operational services to approximately 200 facilities 

currently under contract throughout the Florida Keys. 

The principals of U.S. Water have local ties, and have 

provided services to the area since 1999. Because 

it is designated an “area of critical state concern,” 

earning intense scrutiny from state regulatory bodies, 

compliant operating services in the Keys require a 

high level of operator knowledge for the additional 

regulations required by the Florida Department of 

Environmental Protection. 

• North Plantation Key Advanced Wastewater 

Treatment Plant – Islamorada 

Provides contract operations and maintenance 

services using an advanced wastewater 

treatment process to achieve very low effluent 

discharges of various nutrients like nitrogen and 

phosphorus. Also manages the conditioning, 

hauling and disposal of residual sludge, using 

the company’s own 5,000-gallon vacuum trucks 

to haul and dispose of liquid sludge from the 

Plantation Key facility. 

• Little Venice Wastewater Treatment Facility – 

Marathon, Fla. 

After first becoming involved with this facility 

in 2005 analyzing its condition and operating 

status, U.S. Water took over in 2008. Has since 

Key Personnel 

Gary Deremer, 

President, 

Operations and 

Technical Director 

David B. Schultz 

Sr., Senior VP/Asset 

Management 

Victoria Penick, 

Senior VP/Finance & 

Administration 

Lee Penick, 

Project Director, 

WWTFs and Vacuum 

Systems 

Chris Jones, 

Dedicated Keys Chief 

Operator 

Ron Derossett, 

Upper Keys Area 

Manager/Islamorada 

Support as Keys 

Chief Operator 

Mohammed Kader, 

VP/Engineering 

Melisa Rotteveel, 

Compliance Manager 

G.J. Thabaraj, Ph.D., 

Environmental 

Specialist 


Appendix A 


29

completed “start up” of the city’s Area 6 and Area 4 facilities, expanding its 

management of Marathon wastewater treatment facilities to three. 

• Florida Keys Aqueduct Authority 

Provided operating services for Little Venice, Bay Point, Hawks Cay and Layton 

wastewater treatment facilities until work was moved in-house. 

Other Projects: 

• Aloha Utility System (FGUA) 

• North Fort Myers System (FGUA) 

• MacDill Air Force Base (FGUA) 

• Everglades City Advanced 

Wastewater Treatment Facility 

• West Palm Beach East Central 

Regional Water Reclamation Facility 

• Charlotte County Utilities Advanced 

Wastewater Treatment Facility 

• North Lauderdale Lime Softening 

Water Treatment Facility 


30


Kiewit Infrastructure South Co., formerly 

Kiewit Southern Co., has completed more than $220 

million in design-build projects in Florida over the past 

two years. Kiewit is currently working on $33 million in 

design-build projects for the Florida Department of 

Transportation. 

Along with design-build projects, over the past 10 

years, Kiewit and its affiliates have completed more 

than $3 billion of wastewater construction projects. 

Kiewit is an indirect subsidiary of Kiewit Corp., and 

a direct subsidiary of Kiewit Infrastructure Group 

Inc., which maintains client relationships through 

a decentralized network of district and area offices 

located throughout the United States. Through this 

network, operating subsidiaries of Kiewit Corp. are 

competitive local contractors with the backing of a 

financially stable, national firm. 

Key Personnel 

E.J. O’Neill, 

VP/Executive 

Oversight 

Nick Salce, 

Project Director 

Bruce Parkinson, 

Project Manager 

David Baker, 

Project Engineer 

Bryan Boerschel, 

Design-Build 

Coordinator 

With a bonding capacity of approximately $8 billion 


and annual construction revenue in excess of $10 

Appendix A 

billion, Engineering News-Record ranks employeeowned 

Kiewit Corp. as America’s largest domestic 

heavy contractor. Design-build projects comprise of 65 percent of Kiewit Corp.’s $9 

billion backlog. 

Kiewit Corp.’s organizational structure allows them to compete locally and regionally on 

projects ranging from less than $1 million to hundreds of millions of dollars in value. 

With extensive resources that include talented people, in-depth marketing knowledge, 

state-of-the-art equipment, and unparalleled experience, Kiewit is uniquely qualified to 

handle any size project in any location. 

Currently, Kiewit has 250 personnel who are working or have worked on projects 

for multiple owners including the Florida Department of Transportation, the U.S. 

Army Corps of Engineers, and the South Florida Water Management District. This 

provides Kiewit with an extensive labor pool of salaried personnel who understand the 

challenges of bridge construction. Through its experience working with FDOT and other 

Florida agencies, Kiewit fully understands the level of coordination and care required 

for a design-build project. 


31

• Tranquility Bay Sewers – Marathon, Fla. 

Provided subcontractor services for the installation of a 3,700-foot long 

sanitary sewer and 4,100-foot-long water line and wastewater treatment plant 

at Buccaneer Resort condominiums. To perform subaqueous operations, crews 

positioned dewatering pumps adjacent to the pipe trenches during low-tide 

periods, lowering the water table 2 to 3 feet to place the pipeline. 

• Pembroke Pump Station – Hallandale Beach, Fla. 

Included a new pump station to prevent flooding during excessive rainfall. Worked 

included an at at-grade precast panel pump station building, four 40 CFS pumps 

with 30-inch diameter expansion joints, backflow gates and butterfly valves, and 

an electrical distribution system and motor control center. 

• Bajamont Way Membrane Filtration Plant – Carmichael, Calif. 

Constructed 2,300 linear feet of 48-inch micro-tunneled, gravity flow pipelines 

beneath the American River to convey raw water from the Ranney collector wells 

to the new 17 MGD treatment plant. Caissons were installed on either side of 

the American River, using sectional slip-form. After each section cured, the areas 

inside the caissons were excavated, causing the caissons to sink. 


32

Customer Testimonials 

Providing the best, cost-efficient water and wastewater services are not just about the 

experts on the ground. It begins and ends with the customer. 

FGUA maintains a close relationship with all of its customers. From the community 

service representatives that are part of each system to the regular meetings and 

newsletters, FGUA is a positive part of every family served. 

And customers agree, especially after bad experiences with previous private utility 

owners. 

State Sen. Mike Fasano, an FGUA customer in Pasco County 

Please know how much we appreciate your good work. 

If we still had Aloha (a private company) today, we would be paying higher prices with 

nothing being done on the quality of water and service. 

Susan Hayden, former customer trying to contact new utility owner to 

pay bill 

The very first thing I thought of when I received your previous response regarding my 

“sign-in” difficulties was that I should respond to her extra efforts to assist me. 

As unimpressive as it may seem (to some), the fact that you took the time to 

acknowledge my response is considerate, admirable and professional. And I think a 

genuine attribute to who you really are. 

A very simple “thank you.” 

Thomas J. Culhane, who had an issue with his bill 

It was nice hearing from you with regard to the disputed billings received from FGUA. 

We want to thank you for your diligence and concern with regard to the difficulties 

we were experiencing. You have a very pleasant demeanor when dealing with your 

customers, and your position as community service representative fits you perfectly. 


33

John Andrews, Chair of Committee for Better Water Now, a citizen 

initiative started to improve water quality under the previous utility 

owner 

As a very satisfied FGUA/U.S. Water customer, I want to express my appreciation for 

your outstanding management of our water utility – FGUA/Pasco Systems. 

You provide an example of what a great water utility can offer all of its customers. Your 

company’s responsiveness has exceeded our expectations. 

I know that members of our Committee for Better Water Now welcome your personal 

expertise, dedication and openness. And we are impressed with the knowledge and 

involvement of your key employees, who keep us well informed about plans, current 

activities and progress. 

For nearly 15 years, Aloha Utilities customers in the Seven Springs service area 

complained about Aloha’s black, smelly water and very poor customer service. Aloha 

refused to cooperate or improve the water, and often took legal actions to avoid 

system improvements. 

Finally, success was achieved when Pasco County commissioners voted to join the 

FGUA. The FGUA purchased Aloha Utilities in February 2009, and U.S. Water became 

the facilities manager. 

You and your employees are doing an outstanding job of operating these facilities, 

performing repairs, implementing system upgrades, and improving customer service. 

During monthly meetings, the FGUA/U.S. Water team provides CBWN members 

excellent status information as system upgrades continue. And the FGUA newsletter, 

website and public meetings keep customers informed about progress. 

We look forward to the completion of major infrastructure upgrades by August 2011, 

and turn-on of the Pasco County utilities interface. We will celebrate the arrival of even 

better processed water that we so rightfully deserve. 

Thank you for your professionalism, expertise, dedication and commitment to the 

customers. We especially appreciate your attendance at many of our monthly FGUA- 

CBWN meetings. 


34

John Ford shares a pipe repair experience at his home 

On Monday around 4 p.m., my wife noticed water flowing from the ground in the park 

across the street from our home in Trinity. 

Within minutes of our calling, the lady who had been in our neighborhood reading 

meters returned. She put on a pair of boots and waded into the water. 

Finding something to kneel upon, she proceeded to reach into the service box up to 

her shoulders reaching for something to stop the flow of water. Despite her valiant 

attempts, she was unsuccessful. 

She proceeded to call for the plans to find a shut-off valve in the street. In short order, 

several teams arrived. The pressure of the water had washed out a section of soil, 

sand and mulch, and filled the hole with water. As they pumped the water out, one 

man put on boots and then jumped into the hole, only to find himself in water up to his 

waist. 

Undeterred, he searched in the water-filled hole and found the broken pipe that caused 

the problem. 

[Once fixed], they then filled the hole with sand they brought to the site and topped 

it off with mulch to match. They power-washed the sidewalk and street to be sure 

all signs of the leak were addressed. Two days later, they returned with shrubs that 

matched those that were washed away. 

I am now retired after spending over 40 years in business dealing with the public. I 

know how tough it can be and how it can wear on people that are face-to-face with 

customers. 

I talked at length with the men and the woman on the scene. They had all worked for 

the prior water system operator. They are all proud to be working for U.S. Water Corp., 

and it showed in their work. 

I have learned that the distance from a meeting room to a customer contact point is 

huge. Concepts and plans from senior management do not always make it to the frontline 

people. I can tell you that is not a problem with U.S. Water Corp. 

You and your team are showing the community what a well-run water company looks 

like, and I can tell you, they all like what they see. 


35

Local Government Testimonials 


36


37

Appendix A - Team Member Bios 

Government Services Group.................................................................................40 

CPH Engineers....................................................................................................43 

U.S. Water Services Corp.....................................................................................47 

Kiewit Infrastructure South Co..............................................................................50 

The leaders of FGUA and the other partners of the team have hundreds of years 

combined experience, especially when it comes to wastewater systems such as the 

Village of Islamorada. 

Full resumes are available on request. 


39


Robert E. Sheets 

CHIEF EXECUTIVE OFFICER 

Mr. Sheets has served cities and counties in administrative, financial and operational 

capacities for nearly 30 years, including 20 years of hands-on experience regarding 

water and sewer utility systems. 

He spent four years with the city of Fort Worth in the operation and distribution division 

of one of the fastest-growing utility systems in Texas. This allowed him to understand 

all facets of system maintenance for water and wastewater, along with construction, 

planning and forecasting. He also spent eight years managing the financial and 

administrative functions of the city’s water, sewer and gas utilities. 

In the past 14 years, Mr. Sheets has served more than 100 cities and counties in 

Florida, addressing management and operational issues for services ranging from 

public safety to water and sewer services. He has been involved in major operations 

reviews for water and sewer utility systems, and has taken the lead in providing 

recommendations to improve operational efficiency and effectiveness. 

Stephen M. Spratt 

DIRECTOR OF MUNICIPAL SERVICES 

Mr. Spratt spent six years as the Pinellas County administrator, serving as chief 

administrative officer for a full-service county and municipal government responsible for 

2,700 employees and budget responsibility of $2 billion. 

As CAO, Mr. Spratt strengthened county finances achieving AAA bond ratings, 

historically low per capita debt levels, lowered property tax rates, expanded services, 

and increased fund balances to “best practices” levels. He also led the county in 

March 2007 toward successful voter approval of a renewed one-cent local option 

infrastructure sales tax. 

Before serving Pinellas, Mr. Spratt held numerous management positions in Miami- 

Dade County over a 25-year span, including general administration, intergovernmental 

relations, management analyst, budget analyst, budget director and assistant 

county manager with departmental responsibility in excess of $1.5 billion and 4,900 

employees. 

He has been called upon to draft taxation legislation, testify as an expert witness on 

budgeting practices, represent local governments before the Legislature and formulate 

tax and fiscal policies. 


40

J. Kevin Grace 

ASSISTANT DIRECTOR OF MUNICIPAL SERVICES 

Mr. Grace spent most of his career in city and county government, including seven 

years as county manager in Seminole County right up to joining Government Services 

Group. 

During his tenure, he was one of the first county managers in Florida to obtain 

credentialed manager status. He also developed and implemented a funding plan to 

construct a new $50 million criminal justice facility project without a tax increase, 

completing the project on time, and under budget. 

He also negotiated the successful merger of the Seminole County Fire Department 

and the Altamonte Springs Fire Department. At the same time, Mr. Grace achieved an 

upgrade in Seminole County’s credit rating from both Moody’s and S&P to rank among 

the highest counties in Florida. 

Some of the civic programs Mr. Grace helped initiate during his government service 

time included Arts in Public Places, an Employee Wellness Program, Employee 

Academy Program and Citizens Academy Program. 

Merrett Stierheim 

SENIOR PROJECT ADVISOR 

Mr. Stierheim has been part of the GSG team since 2005, offering consulting services 

to various city and county governments on issues such as local management/ 

leadership, strategic planning and organizational improvement. 

He is regarded as a master problem solver. 

Mr. Stierheim’s tenure in local government and private industry spans nearly 50 years. 

His career began in city management in Miami and Clearwater, and later continued into 

county management – twice service as Miami-Dade County Manager – with reaches 

into public school executive management. 

Currently in his fifth decade of public service, Mr. Stierheim last served as 

superintendent of Miami-Dade County Public Schools. 

Mr. Stierheim first served as Miami-Dade County Manager from 1976-86 where he 

oversaw a myriad of important service and infrastructure expansions. He was asked to 

return 12 years later to help restore citizen confidence in the county government with a 

$4.5 billion budget, 28,000 employees and 42 departments. Prior to this second term, 

he was recruited to lead the City of Miami out of financial bankruptcy. 

Among his educational credentials, Mr. Stierheim received honorary doctoral degrees 

from Barry University and St. Thomas University in Miami. 


41

Gerard Connolly 

OPERATIONS MANAGER 

Mr. Connolly started his career as an engineer for the Illinois Department of 

Transportation before moving on to Aqua America Inc. (formerly known as Consumers 

Water Co.) in various states as vice president of operations for more than 10 years, 

which included management of water and wastewater treatment facilities, distribution, 

collection systems and customer service. 

Mr. Connolly later became director of the Danville Sanitary District in Illinois. 

He is a member of the American Water Works Association and the Water Environment 

Federation. He holds professional engineer licenses in Florida and Illinois as well as 

water and wastewater operator licenses in Illinois. 

Robert Dickson 

CAPITAL PROGRAM MANAGER 

Mr. Dickson has more than 21 years of progressive experience in all phases of the 

delivery of various infrastructure capital projects. Having served both the engineering 

consulting and construction communities, Mr. Dickson is uniquely qualified to 

successfully deliver capital projects. 

The vast majority of Mr. Dickson’s career has been dedicated to the water, wastewater 

and utility infrastructure market, including design, consulting and construction of utility 

systems such as water, stormwater and wastewater systems as well as water and 

wastewater treatment plants. 

He has proven success with leading teams of engineers, constructors and 

governmental staff toward the implementation of infrastructure projects ranging in size 

from $3 million to $90 million. 

Mr. Dickson is a licensed professional engineer. 


42

CPH Engineers 

David A. Gierach 

PRINCIPAL 

Mr. Gierach specializes in planning, designing and engineering services for road 

projects, water, wastewater, and reclaimed water style projects. He has prepared 

master water/wastewater/reclaimed water plans for clients such as the city of 

Casselberry, city of Winter Springs, Volusia County, Seminole County and the U.S. Navy. 

He has extensive experience in the design of major wastewater treatment plants, water 

reclamation facilities, wastewater collection systems, control and supervisory control 

and data acquisition systems, and reclaimed water systems. 

Mr. Gierach also has experience in stormwater management, land development 

projects, recreational facility design, and road designs. 

Recent Projects: 

• Sanford South Water Resource Center – Sanford, Fla. 

• Sanford Vacuum Sewer Collection System – Sanford, Fla. 

• Key Largo Wastewater Treatment District’s Forcemain Project – Key Largo, Fla. 

Terry M. Zaudtke 

PROJECT MANAGER 

With an expertise in environmental and civil engineering, Mr. Zaudtke has worked in 

land development, municipal engineering, water and sewer facilities, drainage, waste 

treatment, and water supply. 

He has served as the project manager and engineer for the city of Casselberry, the 

U.S. Navy, city of Orlando, city of Winter Springs, city of Lake Alfred, City of Eustis, 

Seminole County, Orange County, the Key Largo Wastewater Treatment District, and 

Utilities Inc. 


• Key Largo Wastewater Treatment District’s Collection System Basin A – Key 

Largo, Fla. 

• Key Largo Wastewater Treatment District’s Vacuum Pump Station Serving Basin A 

and B – Key Largo, Fla. 

• Key Largo Wastewater Treatment District’s Collection System Basin D – Key 

Largo, Fla. 


43

David E. Mahler 

PROJECT ENGINEER 

Mr. Mahler has been involved with treatment facility improvements, supervisory control 

and data acquisition systems, collection and distribution system design, and modeling. 

He also has been involved in utility line extension and relocation projects for both 

municipal and private clients. 

Mr. Mahler specializes in relocation of existing utilities associated with roadway 

projects. He also has been involved with land development and roadway design and 

permitting for clients. 

He has more than 20 years experience in consulting engineering experience in both 

municipal government and private industry. 


• State Road 50 Utility Relocation – Orange County Utilities 

• State Road 426 – Oviedo, Fla. 

• Universal Boulevard Force Main – Orange County Utilities 

Amy Daly 

ENVIRONMENTAL 

Mrs. Daly has more than 17 years of environmental resource assessments, habitat 

mapping, jurisdictional determinations, wetland functional analyses, protected wildlife 

surveys and management programs, and environmental resource permitting. 

She has designed and performed behavioral monitoring programs for bald eagle, 

Florida scrub jay, red-cockaded woodpecker, crested caracara, gopher tortoise and 

the sandhill crane. She also has extensive experience in developing, permitting and 

marketing regional mitigation banks. 


• Florida Department of Transportation 

• Lithia-Pinecrest Road PD&E Study and Permitting – Hillsborough County 


44

Benjamin M. Fries 

TREATMENT PLANT DESIGN 

Mr. Fries has worked with CPH since 1986, specializing in environmental engineering 

projects. His work has included master planning, design, permitting and construction of 

water, wastewater, reclaimed water, wastewater collection system, sludge management 

systems and water quality modeling projects for numerous municipal and private 

clients. 

He has participated in water and wastewater planning activities, with special emphasis 

on advanced water and wastewater treatment, corrosion control, water reclamation, 

chemical and biological processes, sludge management systems, process kinetics, 

and issues for all of CPH’s municipal and private clients. 


• Sanford North/Sanford South Water Reclamation Facilities – Sanford, Fla. 

• Casselberry Water Reclamation Facility – Casselberry, Fla. 

• Volusia County Southeast/Southwest Water Reclamation facilities 

• Mayport Naval Station Wastewater Treatment Plant 

John A. Baer 

PROJECT ARCHITECT 

Mr. Baer has more than 30 years of project management/architectural experience. 

He has been involved in a wide variety of projects with a specialty ranging from retail/ 

office planning and industrial/warehouse facilities to medial offices and assisted 

living/nursing homes. 


• Palm Coast Water Treatment Plant No. 3 – Palm Coast, Fla. 

• Public Works Building – Deland, Fla. 


45

Gerald M. Cox 

LEAD PROJECT DESIGNER 

Mr. Cox has more than 33 years of experience in all levels of construction. He has 

been involved in a wide variety of projects, encompassing multiple trades in both 

domestic and international markets. 

His experience ranges from procurement to final completion (including estimating) of 

projects with a contract magnitude ranging from five to seven figures. 

Mr. Cox has experience in projects constructed for numerous agencies such as 

NASA, U.S. Army Corps of Engineers, U.S. Navy, U.S. Air Force, Florida Keys Aqueduct 

Authority, as well as state and local governments in Florida. 


• Key Largo Wastewater Treatment District’s Collection System Basin A – Key 

Largo, Fla. 

• Key Largo Wastewater Treatment District’s Vacuum Pump Station Serving Basin A 

and B – Key Largo, Fla. 

• Key Largo Wastewater Treatment District’s Collection System Basin D – Key 

Largo, Fla. 


46

U.S. Water Services Corporation 

Gary Deremer 

PRESIDENT, CEO, OPERATIONS AND TECHNICAL DIRECTOR 

A licensed underground utility contractor, water and wastewater utility operator and 

co-founder, Mr. Deremer has more than 26 years of experience, including significant 

work in the Florida Keys since 1999. He is known for his technical ability and has led 

the U.S. Water team in facility diagnostics. As such, U.S. Water has been requested 

by regulatory authorities to analyze problem facilities and put in place corrective 

measures. 

• Assisted the Florida Keys Aqueduct Authority in providing proper analysis of the 

condition and operating status of the Little Venice Wastewater Treatment Plant in 

2005. 

• Analyzed and resolved the City of West Palm Beach’s highly publicized water 

quality problems in 2008 and 2009, as requested by the Palm Beach County 

Health Department. 

• Provided technical analysis support to the Islamorada NPK startup in 2006 as 

well as diagnostic evaluation of subsequent functional problems that prevented 

the vacuum system from operating properly. 

• Provided functional analysis and recommendations regarding the Zenon facility for 

Colony Key in 2010. 

David B. Schultz, Sr. 

SENIOR VP/ASSET MANAGEMENT 

As an engineer and seasoned utility expert, Mr. Schultz is intimately familiar with the 

utility operating environment of Florida. He has had direct wastewater management 

experience within the state, and large-scale past wastewater experience across the 

southeast. 

He has successfully managed projects with construction budgets of $400 million. 

Victoria Penick 

SENIOR VP/FINANCE & ADMINISTRATION 

A co-founder of U.S. Water Services, Ms. Penick has 28 years of direct experience 

in all aspects of business administration including business development, financial 

management, utility operation and underground utility construction project control. 

Since 1996, she has been specifically involved in the field of water and wastewater 

services, managing professional consulting, engineering, complete utility operations, 

environmental laboratory, maintenance, management and general construction 


47

services. She provided statewide oversight to the American Water Services Florida 

Utility Operating Division from 2000-03. 

Ms. Penick maintains a direct focus on all administrative contract oversight and fiscal 

control in the Florida Keys since 1999. 

Lee Penick 

PROJECT DIRECTOR, KEYS REGIONAL WWTFS AND VACUUM SYSTEMS 

Directly assigned to the Florida Keys, Mr. Penick has more than 11 years of experience 

related to water and wastewater treatment operations, vacuum collection and general 

facility maintenance, customer service, consulting and underground construction 

in both the public and private sectors. He was the lead manager during the NPK 

startup in 2006 and facilitated corrective measures. During that time, he headed the 

emergency response teams provided to the Village of Islamorada on a 24-hour basis. 

His continued leadership prevented hundreds of sewer backups, preventing damage to 

homes, the true value of which is not calculable. Those backups were connected to the 

collection system and its associated manufacturer equipment malfunctions, as well as 

general construction installation issues particular to the North Plantation Key vacuum 

collection system. 

Mr. Penick has provided oversight and guidance to the Marathon facility startups 

currently under contract, and in total, influences the operation of 200 facilities local to 

the Florida Keys. 

Chris Jones 

DEDICATED KEYS CHIEF OPERATOR 

Mr. Jones is a Florida Class A certified wastewater and water operator, and has 

extensive experience in effective, compliant utility system operation and management. 

Hands-on familiar with the current Islamorada facilities, he continues to oversee all 

startups directly related to the operations contract assigned by the city of Marathon. 

He also provides expert technical support across the Keys region. 

The Marathon contract includes system operations, vacuum system maintenance, and 

stormwater infrastructure management and maintenance. 

Ron Derossett 

UPPER KEYS AREA MANAGER/ISLAMORADA SUPPORT AS KEYS CHIEF FACILITY OPERATOR 

Mr. Derossett has more than 35 years of water and wastewater operations and 

maintenance experience. 

His experience includes regulatory compliance, project management and operational 

expertise, particularly related to the advanced wastewater treatment and membrane 

facilities. He is dedicated to delivering wastewater services within the Florida Keys. 


48

Mohammed Kader, P.E. 

VP/DIRECTOR, ENGINEERING SERVICES 

Mr. Kader has more than 20 years experience in permitting, system design, and 

management particularly related to wastewater and stormwater systems in Florida. Mr. 

Kader is a registered P.R. in Georgia, Florida, Iowa and Texas. 

He is a former employee of Florida’s Department of Environmental Protection and 

served 16 years with the Florida state government, including a tenure as director of 

wastewater regulation in the Tampa Bay area. 

Melisa Rotteveel 

COMPLIANCE MANAGER 

Ms. Rotteveel is a licensed operator with more than 15 years experience with water 

and wastewater operations, and ensures that all U.S. Water projects strictly follow its 

environmental compliance credo. 

Because of that, facilities managed and operated by U.S. Water since 2003 have 

achieved an excellent performance record for compliance sampling that will compare 

favorably to any firm in the industry. 

G.J. Thabaraj, Ph.D. 

ENVIRONMENTAL SPECIALIST 

Dr. Thabaraj has more than 32 years experience as an environmental specialist, 

including many years as a deputy director of the wastewater division of the Florida 

Department of Environmental Protection. 

He has authored many of the reuse and wastewater regulations that are in effect and 

used by DEP today. 

Additional Support 

Alex Gajewski and William Harrison would provide additional support to a Village of 

Islamorada team. 

Mr. Gajewski is a licensed wastewater operator while Mr. Harrison is a certified vacuum 

specialist. Both are already assigned to U.S. Water’s Florida Keys operational unit. 


49


E.J. O’Neill 

VP/EXECUTIVE OVERSIGHT 

Mr. O’Neill is responsible for all Kiewit operations in Florida. He manages more than 

200 Kiewit employees on bid-build and design-build heavy civil infrastructure projects. 

He has experience with compliance, quality control and schedule adherence that 

owners require. 


• Revive 63,000 acres of land along the Tamiami Trail for U.S. Army Corps of 

Engineers 

• Design and construction of auxiliary lane for Interstate 95 and the Florida 

Turnpike 

• Venetian Bridge Rehabilitation – Miami, Fla. 

• Interstate 95 Widening and Rehab – Cocoa, Fla. 

Nick Salce 

PROJECT DIRECTOR 

Mr. Salce is responsible for overseeing multiple projects that include supervision of 

work-plan development, construction means and methods, safety, quality, schedule, 

and budget control. He also ensures all operations have adequate resources to meet 

the project team’s goals. 

As a project director, Mr. Salce’s responsibilities include setting expectations and the 

tone of a project’s safety plan, quality program and field operations. He also handles 

owner relations including contract administration and change order negotiations, and 

development and presentation of company training including project engineering, 

scheduling and subcontractor management. 


• Pembroke Pump Station Design-Build – Hallandale Beach, Fla. 

• Interstate 95 Palm Bay Design-Build – Palm Bay, Fla. 

• State Road 464 Design-Build – Ocala, Fla. 

Bruce Parkinson 

PROJECT MANAGER 

Mr. Parkinson has more than 20 years of heavy civil construction experience, with half 

that time being spent in Florida. 


50

He has managed the construction of roadway, bridges and utilities. 

Mr. Parkinson currently is the project manager of the $111 million South River Tunnel 

and Pumping Station in Atlanta, which includes a new 45 MGD pumping station. He 

also has experience in the Keys on the U.S. 1 Keys Deer Crossing Project, which 

required an environmental protection plan as well as coordination with the Florida 

Department of Transportation. 


• U.S. 1 Reconstruction – Aventura, Fla. 

• Miami intermodal Center/MIA Interchange – Miami, Fla. 

• H-J Apron for Miami-Dade Aviation Department – Miami, Fla. 

• Interstate 4 – Orlando, Fla. 

David Baker 

PROJECT ENGINEER 

Mr. Baker’s first project with Kiewit was through the $175 million Interstate 4 Collector- 

Distributor project where he coordinated quality control testing. 


• Perris Valley Regional Water Reclamation Facility – Perris, Calif. 

• Progress Energy Combined Cycle – St. Petersburg, Fla. 

• State Road 15 Concrete Slab Replacement – Orlando, Fla. 

Bryan Boerschel 

DESIGN-BUILD COORDINATOR 

Mr. Boerschel is a senior engineer and estimator for Kiewit, and has served as the 

senior lead mechanical engineer on large power plant projects. 

His expertise includes mechanical piping and process equipment for water and 

wastewater treatment plants, as well as power plants. Mr. Boerschel also has 

extensive experience with concrete paving, asphalt, grading and site excavation. 


• Santa Rosa Power Plant and Water Treatment Facility – Pace, Fla. 

• Fluvanna Generating Power Plant and Water Treatment Facility – Scottsville, Va. 

• Kailua-Kona Water Treatment Plant – Kailua-Kona, Hawaii 

• Bridgewater Hydroelectric Powerhouse – Morganton, N.C. 


51

Appendix B - FGUA Financial Summary 

The Florida Governmental Utility Authority was formed as a legal entity and public body 

pursuant to Chapters 125, 163 and 166, Florida Statutes, and an interlocal agreement 

dated as of Feb. 1, 1999 by and between Brevard, Lee, Polk and Sarasota counties, 

each a local government located in the State of Florida. 

The purpose of the FGUA is to enable its members to make the most efficient use 

of their common power to acquire, own, improve, operate and maintain water and 


The FGUA is currently governed by a six-member Board of Directors appointed by the 

local government members of the FGUA. 

The FGUA does not have any employees, as all services are provided on a contractual 

basis predicated on the management and operational needs of the FGUA. Overall 

management (including executive oversight, administration, financial management, 

capital planning and construction contract supervision) is provided by Government 

Services Group Inc. Daily operations, maintenance, customer service and billing are 

provided by Severn Trent Environmental Services Inc. or U.S. Water/Wade Trim. 

The FGUA began its operational and fiscal activities on the date of acquisition of five 

water and wastewater systems on April 15, 1999. The FGUA is a special purpose local 

government entity in the state of Florida, and therefore its financial statements and 

records are considered public information. 

For the fiscal year ending Sept. 30, 2009, the FGUA had total operating revenues 

of $25,434,733 and operating expenses of $21,893,455, resulting in an operating 

income of $3,541,278. 

The value of total assets under FGUA ownership was $293,534,785, and total 

liabilities were $266,290,810, indicating total net assets of $27,243,975. 

We have included the bond issuance history and rating information regarding the utility 

systems currently owned by the FGUA on the following page. 

Comprehensive Annual Financial Reports are available through the FGUA website 

www.FGUA.org 

• On the FGUA home page, Click “Board and Official Records” tab 

• “Official Records” will take you to Annual Financial reports, budgets, Consumer 

Confidence Reports and Strategic Plans. 


53

Golden Gate System 

ISSUE DUE ISSUE AMOUNT INTEREST RATE Moody’s Fitch S&P 

Series 2010 Refunding 2040 6,315,000 5.71% A3 Not Rated A- 

Series 2005 Serial Bonds 2030 1,880,000 4.50% Aaa Not Rated Not Rated 

Series 2005 Term Bonds 2035 10,765,000 4.62% Aaa AAA Not Rated 

Series 1999 Serial Bonds 2011 7,150,000 3.65%-4.50% Not Rated Not Rated Not Rated 

Series 1999 Term Bonds 2018 6,385,000 5.25% Not Rated Not Rated Not Rated 

Series 1999 Term Bonds 2029 15,815,000 5.00% Not Rated Not Rated Not Rated 

Lehigh Utility System 


Series 2010 Refunding 2040 12,535,000 5.53% A2 A A 

Series 2005 Serial Bonds 2015 13,390,000 3.40%-4.00% Aaa (Insured)/ 

A- (Underlying) 

Series 2005 Term Bonds 2030 5,515,000 4.00% Aaa (Insured)/ 


Series 2005 Term Bonds 2035 6,890,000 4.325% Aaa (Insured)/ 


Series 2003 Serial Bonds 2023 21,325,000 2.00%-5.00% Aaa 

(Insured)/ A3 

(Underlying) 

Series 2003 Term Bonds 2028 9,190,000 5.125% Aaa 

(Insured)/ A3 

(Underlying) 

AAA (Insured)/ 

A (Underlying) 





AAA 

(Insured)/ A- 

(Underlying) 

AAA 

(Insured)/ A- 

(Underlying) 

Aaa 

(Insured)/ A 

(Underlying) 

Aaa 

(Insured)/ A 

(Underlying) 

Aaa 

(Insured)/ A 

(Underlying) 

AAA 

(Insured)/ A- 

(Underlying) 

AAA 

(Insured)/ A- 

(Underlying) 

Series 2003 Term Bonds 2033 11,800,000 5.125% Aaa 

(Insured)/ A3 

(Underlying) 

Aloha System 

AAA 

(Insured)/ A- 

(Underlying) 


Series 2010A&B 

Refunding 

Series 2009 Term Bonds 

(Bank Loan) 

Consolidated System 

AAA 

(Insured)/ A- 

(Underlying) 

2040 123,905,000 4.11% A2 Not Rated Not Rated 

2012 106,710,000 4.62% Not Rated A- Not Rated 


Series 2009 Term Bonds 

(Bank Loan) 

Lindrick System 

2014 5,124,200 4.47% Not Rated Not Rated Not Rated 


Series 2010 Term Bonds 2040 24,665,000 5.03% Baa1 Not Rated BBB+ 

North Fort Myers System 


Series 2010 A&B Term 

Bonds 

2040 62,440,000 4.52% A2 Not Rated Not Rated 


54

Appendix C - Partner Project Details 

CPH Engineers 

Key Largo Wastewater Treatment District – Northern Forcemain Project............ 56 

Key Largo Wastewater Treatment District – Southern Forcemain Project............ 57 

Key Largo Wastewater Treatment District – Collection System Basin A.............. 57 

Sanford North Wastewater Treatment Plant.................................................... 58 

Repair of Earthquake-Damaged Sewers – Guam.............................................. 59 


North Plantation Key 0.355 MGD Advanced Wastewater Treatment Plant – 

Islamorada................................................................................................... 59 

Little Venice 0.16 MGD Wastewater Treatment Plant 

(Areas 4,5,6) – Marathon.............................................................................. 60 

Key Colony Beach 0.34 MGD Zenon WWTP – Key Colony Beach....................... 61 

Florida Keys Aqueduct Authority..................................................................... 62 

Aloha Utility System – Pasco County............................................................... 62 

North Fort Myers Utility System – Lee County.................................................. 63 

MacDill Air Force Base – Tampa, Fla............................................................... 64 


Pembroke Pump Station................................................................................. 65 

Tranquility Bay Sewers.................................................................................... 66 

Bakersfield WWTP No. 3 Expansion................................................................. 67 

P1-102 Secondary Activated Sludge Facility 2 at Plant No. 1............................. 67 

Perris Valley RWRF Expansion Plant 3.............................................................. 68 


55

CPH Engineers 

Key Largo Wastewater Treatment District – Northern Forcemain Project 

Project: $2.4 million 

Owner: Key Largo Wastewater Treatment District 

Owner Contact: Chuck Fishburn, (305) 451-5105 

Included the design of the Northern Forcemain with all-PVC piping, except for the 

directional drills that used HDPE, and the aerial bridge crossing that used ductile iron. 

The pipeline size varied from 8 to 10 inches along the U.S. 1 corridor. 

The project was to be bid originally in two phases, but after the contractor completed 

most of Phase I, it was decided by Key Largo to modify the Phase I contract to include 

Phase II. This determination was based on a good working relationship between the 

entities, a fair price, and good quality of work on behalf of the contractor. 

Phase I consisted of 1,385 linear feet of 4-inch, 5,465 linear feet of 8-inch, and 

11,750 linear feet of 10-inch PVC forcemain. There were 1,062 linear feet of 4-inch 

directional drill and 200 linear feet of 6-inch directional drill under U.S. 1. The first 

phase also included an aerial bridge crossing for the Adam’s Cut of approximately 141 

linear feet. 

Phase II consisted of 11,333 linear feet of 8-inch PVC pipe as well as 1,341 linear feet 

of 4-inch directional drill and 150 linear feet of 8-inch direction drill under U.S. 1. 

CPH provided preliminary engineering to determine capacity and the proposed 

connection points along the system. By the use of water meter data, land use maps 

and aerials, CPH determined the demand of each residential, commercial and public 

entity that would tie into the system. CPH determined the various basins that would 

contribute to each potential lift station based on aerials, water system maps, county 

property appraiser maps, and topographic mapping. 

During that process, CPH determined that there would be two vacuum pump stations 

and numerous smaller standard submersible pump stations. The flow data along with 

the basin data was used to develop a SewerCad model to determine pump station 

requirements and the associated line sizes based on a 24-hour simulation. 

CPH provided the final design of the forcemain system along the U.S. 1 corridor, 

including the design utilizing the bridge at Adam’s Cut for the pipeline support. 


56

Key Largo Wastewater Treatment District – Southern Forcemain Project 




Included the design of collection Basin A by the use of a vacuum sewer collection 

system. Basin A consisted of 39,031 linear feet of PVC pipe ranging in size from 4 to 

10 inches. Basin A also had a vacuum pump station to serve Basins A and B. 

The contractor submitted a proposal to change all the piping within the slip-line portion 

of the project to HDPE. To maintain the inside diameter of the design calculations, the 

HDPE was upsized by one size over the PVC design. The pipeline size varies from 4 to 

18 inches along the U.S. corridor. 

The project did contain an innovative design element. An abandoned 30-inch water 

main existed within the U.S. 1 corridor. Key Largo was able to obtain the rights to 

utilize this pipe as their corridor for the forcemain, therefore no digging was involved in 

order to install it. 

Since this did not allow for “normal access,” it was decided to use fusible PVC for the 

line with the water main. 

The line used supports at intervals to keep the new line from rubbing on the old line 

much like a bore and jack. It was decided not to grout the line in place, and use the 

separation devices instead. The spacers also helped the pull-in process by reducing 

friction during installation. 

Utilizing the old water main (with the installation of a slip-line pipe) minimized the 

impact of construction on traffic within the U.S. 1 corridor. 

Key Largo Wastewater Treatment District – Collection System Basin A 




Included the design of collection Basin A by the use of a vacuum sewer collection 

system. Basin A consisted of 39,031 lf of PVC pipe ranging in size from 4 to 10 

inches. Basin A also had a vacuum pump station to serve Basins A and B. 

CPH provided a preliminary report, which compared the use of gravity collection, 

low pressure systems and vacuum systems. The use of a vacuum system was 

recommended. 

Other items that were discussed included demand and service capability to residential 

and commercial areas, and minimizing disruption to the area. 


57

CPH provided full surveys of the neighborhoods. The surveys were used as the 

basis for the design drawings, and included house front locations and finished slab 

elevations. CPH provided a complete design, including plan and profile drawings, of 

each pipe run. In addition, a spreadsheet was provided for analysis of the system to 

determine overall vacuum as well as static and friction loss calculations. 

Sanford North Wastewater Treatment Plant 

Project: $40 million 

Owner: City of Sanford 

Owner Contact: Paul Moore, (407) 330-5600 

Was involved with the planning, design and construction phases, including the launch 

of extensive investigations into disposal sites. 

CPH also performed the following services: 

• Irrigation schedule setup 

• Evaluation of cost-effective areas for immediate expansion 

• Design of agricultural reuse site 

• Extensive environmental specialist work, with an emphasis on wetlands, 

endangered species protection and water quality considerations 

• Installation of a SCADA System for the reclaimed water and wastewater systems 

The overall improvement program includes: 

• Sludge treatment 

• Facility construction to remove the effluent from the lake via a major water reuse 

program 

• Pumping and transmission 

• Irrigation systems for golf courses, city parks, residential irrigation and a 2,000- 

acre multi-purpose agricultural parcel 

• Stormwater system design for 2,000-acre disposal facility 

• Access road improvements 

• Water lines and forcemains 


58

Repair of Earthquake-Damaged Sewers – Guam 


Owner: N/A 

Owner Contact: N/A. 

Designed sewer replacement and retrofit improvements for 10 miles of gravity sewer 

serving more than 1,000 single, duplex and quadplex units for a U.S. Navy Base in 

Guam. 

The work involved: 

• Replacement of numerous line reaches in the residential housing areas using 6- 

and 8-inch PVC pipe 

• Replacement of a 24-inch interceptor sewer, along with other major interceptors 

and sewers serving the wharves in the harbor area 

• Extensive road repair and restoration 

CPH completed the design on this major project in 90 days. The residential areas 

accounted for approximately 20,000 linear feet of pipe. 

CPH served as contractor quality control manager, overseeing construction and 

verifying that the project was built per plans and specifications. 


North Plantation Key 0.355 MGD Advanced Wastewater Treatment 

Plant - Islamorada 

Project: N/A 

Owner: Village of Islamorada 

Owner Contact: Myles Milander, 81500 Overseas Highway, Islamorada, FL 33036 

Provides contract operations and maintenance services on behalf of the Village of 

Islamorada. The treatment plant uses an advanced wastewater treatment process 

to achieve very low effluent discharges of various nutrients such as nitrogen and 

phosphorus. 

The treatment plant consists of two trains with equalization tanks followed by anoxic 

and aerobic treatment tanks as well as a membrane biological reactor that the 

operator adjusts daily to meet very stringent effluent limits. The operating permit for 

the facility requires treatment to advanced wastewater treatment standards of 5mg/1 

CBOD5, 5 mg/1 TSS, 3mg/1 Total Nitrogen and 1mg/1 Total Phosphorus. 

U.S. Water routinely achieves or surpasses effluent results for the AWT standards 


59

as required by the Florida Department of Environmental Protection and the stringent 

nutrient removal regulations. 

While U.S. Water and the Village tried to enforce warranty with the installation 

contractors and manufacturers of its Phase 1 vacuum collection system, U.S. Water 

personnel operated and maintained a newly installed by malfunctioning collection 

system from 2006 to 2009, preventing hundreds of backups into resident homes and 

reducing liability to the Village. U.S. Water continues to provide operating services and 

expert maintenance support to the Village staff, in 2009 the Village assigned direct 

personnel to manage the collection system with the assistance of U.S. Water. 

U.S. Water works closely with the Village staff to provide additional engineering and 

operational support for the ever-increasing requirements relating to wastewater 

management, water quality and treatment standards required by regulatory agencies. 

On behalf of the Village, U.S. Water manages the conditioning, hauling and disposal 

of residual sludge, taking on a financial risk in relation to sludge management and the 

chemicals utilized. U.S. Water operates with a set amount of funding to dispose of 

residual sludge, and must ensure that it properly thickens sludge prior to hauling and 

disposal to meet the budget constraints. 

U.S. Water is a certified residual hauler and uses its own 5,000-gallon vacuum trucks 

to haul and dispose of liquid sludge from the wastewater treatment plant. 

U.S. Water has developed a relationship with the Village in which it provides a range 

of additional services designed to augment and support Village personnel. This 

arrangement is utilized to access its additional staff and operations and maintenance 

specialists on an as-needed basis, which allows the Village to utilize these specialized 

resources when needed and aids the delivery of high-quality service to the customer. 

The company’s full range of professional and trade-level services, along with its fair 

and open pricing policies, has given the Village the assurance it needs to receive good 

value and service in its dealing with U.S. Water. 

Little Venice 0.16 MGD Wastewater Treatment Plant 

(Areas 4,5,6) - Marathon 

Project: N/A 

Owner: City of Marathon 

Owner Contact: Susie Thomas, 9805 Overseas Highway, Marathon, FL 33050 

In keeping with the Department of Environmental Protection’s mandated 2010 

requirements, the treatment plant uses an advanced wastewater treatment process 

to achieve very low effluent discharges of various nutrients such as nitrogen and 

phosphorus. The facility has been operated within proper compliance parameters since 

contract start-up. 


60

U.S. Water’s knowledge of the Little Venice facility precedes its current contract 

operations with Marathon. The Florida Keys Aqueduct Authority maintained previous 

ownership of the facility. The FKAA engaged U.S. Water in 2005 to provide proper 

analysis of the condition and operating status of the Little Venice WWTP. 

At the same time, the FKAA requested evaluation since the facility was out of 

compliance with regulatory sampling requirements. After the evaluation was 

completed, a report was provided which contained information as to the current 

operational condition of the facility, identifying specific treatment deficiencies within the 

system specifically as it relates to total nitrogen violations. It also contained a general 

overview of the facility compliance. 

Recommendations were made and implemented by U.S. Water, which was later 

contracted to provide professional operating services and directly maintained 

compliance at the facility for a period of 12 months, and authored standing operating 

procedures. 

In 2009, U.S. Water successfully completed start-up at Marathon’s Area 6 facility 

(Coco Plum), while in 2010, start-up of Marathon’s Area 4 facility also was completed. 

U.S. Water currently operates three wastewater treatment facilities and associated 

collection and stormwater systems for the city. 

Key Colony Beach 0.34 MGD Zenon Wastewater Treatment Plant – 

Key Colony Beach 

Project: N/A 

Owner: City of Key Colony Beach 

Owner Contact: Eleanor Morton, P.O. Box 510141, Key Colony Beach, FL 33051 

U.S. Water took over operations and maintenance of this system in March 2010, 

which was previously operated by Synagro Corp. It also was once the premiere zenon 

wastewater treatment facility in the world, hosting visitors from many countries to see 

the operation. 

The existing two-train wastewater treatment plant has a permitted treatment capacity 

of 0.34 million gallons per day annul average daily flow. The treatment and disposal 

system consists of 2mm influent screens, two 27,750-gallon anoxic tanks, two 

37,000-gallon aeration tanks, and two 34,350-gallon MBR aeration tanks with eight 

membrane bioreactors. 

It also includes one 100,000-gallon digester, five sludge drying beds with a total area 

of 6,500 square feet. It also has two closed-channel ultraviolet disinfection units, one 

28,000-gallon effluent polishing tank, one 120,000-gallon reclaimed water storage 

tank, and one reverse osmosis effluent treatment unit for public access reuse. 


61

Effluent from the WWTP that is used for reuse is pre-treated through an RO unit for the 

reduction of its TDS content prior to its storage in an above-ground 120,000-gallon 

tank. The effluent is then pumped for irrigation of the city’s golf course and parks. 

The effluent that is not intended for reuse is discharged into six Class V underground 

injection wells along with the reject from the RO system. The eight-inch diameter 

injection wells are constructed of schedule 40-inch PVC cased to 60 feet below land 

surface with an injection interview between 60 to 90 feet below land surface. 

The injection wells are gravity-fed from a 28,000-gallon effluent polishing tank. 

Florida Keys Aqueduct Authority 

Project: N/A 

Owner: Florida Keys Aqueduct Authority 

Owner Contact: Tom Morgan, (305) 296-2454 

Provided operating services – either on a full-time or relief basis – to all of the 

FKAA’s wastewater plants until all serves were brought under direct service by FKAA 

personnel, including emergency relief operations, weekend and holiday staff coverage, 

and sampling of their various facilities. 

• Little Venice WWTF – Previous plant compliance evaluation, contract operations, 

staffing, sampling, training of FKAA personnel, provision of written operating 

procedures. 

• Bay Point WWTF – Operations staffing, sampling, training of FKAA personnel, 

provisions of written operating procedures 

• Duck Key WWTF – Operations staffing, sampling, training of FKAA personnel, 

provision of written operating procedures 

• Layton WWTF – Sampling, relief operation staffing 

Aloha Utility System – Pasco County 

Project: N/A 

Owner: Florida Governmental Utility Authority 

Owner Contact: Charles Sweat, (407) 629-6900 

Before it was purchased by the Florida Governmental Utility Authority, this system 

was the second largest privately owned utility in Florida, serving a population of about 

40,000 in the Tampa Bay area with more than 15,700 customer service billings sent 

and collected monthly. 

All combined water treatment processes are permitted at 2.17 MGD with 

500,000-gallon ground storage capacity. The system receives its water from nine 


62

supply wells and County Interconnect, located throughout the Aloha Gardens section 

of the utility. The wastewater treatment system allows mechanical screening and grit 

removal, and consists of: 

• A 500,000-gallong aerated influent equalization basin 

• Two 0.65 MGD treatment trains consisting of two aeration basins and three 

clarifiers 

• A 0.8 MGD treatment train consisting of four aeration basins and one clarifier 

• An intermediate pumping station 

• Traveling hood effluent filter 

• Existing sand filter consisting of seven 78.5-square-foot filter cells 

• Two baffled chlorine contact chambers with a combined volume of 95,504 gallons 

• Three aerated sludge holding tanks, each with a total volume of 128,000 gallons 

• More than 2.3 million gallons of reject effluent storage in a lined pond 

• A 5-acre on-site reclaimed water storage pond with a volume of 17.1 million 

gallons 

North Fort Myers Utility System – Lee County 

Project: N/A 


Owner Contact: Charles Sweat, (407) 629-6900 

Quality water is delivered to approximately 1,900 customers and is supplied through 

two raw water ground source wells and treated at the aeration/chlorination-type 

water facility. There is one water treatment plant, two potable water wells and 10 

groundwater monitoring wells within the facility. 

It services roughly 252 acres of the Pine Lake country club and Lake Fairways mobile 

home park. 

Also includes the Del Prado Wastewater System as well as a 3.5 MGD wastewater 

treatment plant providing advanced secondary wastewater treatment for public access 

reuse. 

Wastewater services are provided to 11,342 residential and 399 business customers 

along 385,000 linear feet of gravity pipelines and 307,000 linear feet of wastewater 

forcemain. System infrastructure includes 104 duplex pumps stations, 95,000 linear 

feet of reclaimed water forcemains, and one deep injection well. 


63

MacDill Air Force Base – Tampa, Fla. 

Project: N/A 


Owner Contact: Kevin Grace, (407) 629-6900 

The AFB, located eight miles south of downtown Tampa on the tip of the Interbay 

Peninsula in Hillsborough County, the base covers 5,630 acres of land and has an 

approximate population of 5,322 active duty and 1,077 civilian personnel. 

It is home for the 6th Aith Mobility Wing, the host unit at MacDill, and supports several 

organizations including the U.S. Special Operations Command and the U.S. Central 

Command, along with 14 additional tenant organizations. 

Wastewater – MacDill has a sewage collection and treatment system that serves 

most areas of the base. Local septic tanks and drainage fields and other on-site 

systems such as mound systems handle some of the smaller, more remote areas. By 

far, gravity sewer lines carry the majority of the sewage along with pump stations and 

forcemains to a central treatment facility. 

The wastewater treatment plant has a permitted capacity of 1.2 MGD per day, and 

discharges to three different ponds totaling 27 MGD. 

Water – The City of Tampa is the primary source of water distributed throughout 

MacDill AFB through underground pipelines ranging in size from 4 to 20 inches for the 

primary distribution system, and separate smaller services lines to buildings and other 

facilities. Excluding MFH, the water distribution system at MacDill consists of 403,000 

linear feet of distribution and service connection pipe, 290 hydrants, 469 isolation 

valves and 35 check valves. 

There are approximately 500 service lines. The water treatment plant acts as a 

chlroamine disinfection system. Treatment by the city now includes fluoridation, and 

the use of chloramines – combined chlorine compounds formed by feeding chlorine and 

ammonia – for residual disinfectant in the water distribution system is required. 


64


Pembroke Pump Station – Hallandale Beach, Fla. 


Owner: Florida Department of Transportation – District 4 

Owner Contact: Joe Borello, (954) 777-4426 

Project included a new pump station to 

prevent flooding during excessive rainfall. 

Work included an at-grade precast panel 

pump station building, four 40 CFS 

pumps with 30-inch diameter expansion 

joints, backflow gates and butterfly 

valves, an electrical distribution system, 

and motor control center. 

Preconstruction work involved working 

with the owner on the design of the pump 

station, over-the-shoulder reviews, co-location and constructability reviews. The designbuild 

team risks included hydraulic design and weather conditions during construction, 

such as dewatering and potential storm events; highway, interstate and rail disruption 

along S.W. 30th Avenue, Interstate 95 and the CSX/Tri-Rail corridor; schedule risk 

for both the design and construction aspects; maintenance of traffic risk due to the 

congested area; and micro-tunnel operations beneath I-95. 

The contract called for construction, construction engineering, permitting, inspection 

and installation of a new pump station to prevent flooding during excessive rainfall. 

Driven by an aggressive design and construction schedule, the project included 1,100 

feet of 84-inch diameter gravity line, 1,200 feet of 64-inch diameter dip force main, a 

64-inch diameter dissipater outfall, 60,000 cubic yards of canal dredging, 5,000 feet 

of channel excavation, 2,000 feet of cast-in-place gravity wall; 200 feet of precast box 

culvert and 500 feet of 88-inch diameter micro-tunnels underneath I-95 and Pembroke 

Road. 

According to FDOT’s procurement schedule, this project was completed 14 months 

earlier using the design-build delivery method as opposed to the traditional design-bidbuild 

method. Kiewit incorporated several innovative concepts into the proposal, and 

scored as the best value. 

Several innovations were used during this project, including the pump manifold from 

a set of 64-inch diameter ductile iron pipe fittings to a specially fabricated steel 

header pipe; eliminating a below-grade pit that enclosed the header pipe to leaving 

the header above grade inside the pump building; erecting a precast panel building in 


65

lieu of a corrugated metal or cast-in-place building on order to remove pump station 

construction from the critical path; the invert elevation of the 84-inch diameter gravity 

line was raised to reduce dewatering and excavation requirements. 

Tranquility Bay Sewers – Marathon, Fla. 


Owner: Marathon Resort Development LLC 

Owner Contact: Elizabeth Newland, (305) 743-2810 

Project included providing subcontractor services for the installation of a 3,700-foot 

long sanitary sewer and 4,100-foot-long water line and wastewater treatment plant at 

Buccaneer Resort condominiums in Marathon in the Florida Keys. 

Crews installed 2,000 feet of 8-inch PVC sewer line, 1,700 feet of 6-inch sewer 

laterals and provided hookups to condominiums, in addition to 2,000 feet of 6- and 

8-inch water line for clean drinking water and 2,000 feet of 1- and 2-inch water line for 

domestic usage. 

The scope of work also included the installation of 16 manholes and one lift station 

with a valve vault, as well as performing the installation of the wastewater treatment 

plant. Excavation included 2,800 cubic yards of hard rock and coralline materials while 

working with a tidally influenced high water table throughout construction. 

The project team developed added-value initiatives to improve excavation/embankment 

operations, and to ensure quality work performance. With the utilization of a trencher 

to excavate the pipe, most of the excavated material was reused during embankment 

operations, thus reducing the amount of hauled-away material. The trencher, also 

reduced the area of disturbance by performing vertical cuts without sloping the sides 

of the excavation. 

In order to perform subaqueous operations, crews positioned dewatering pumps 

adjacent to pipe trenches during low-tide periods, lowering the water table in the 

immediate area two to three feet, allowing crews to place the pipeline. 

Due to the remote project location, Kiewit brought qualified craft from the Florida 

mainland to perform the work for the duration of the project. 

Kiewit’s scope of work was a small portion of a large private resort development 

resulting in extensive coordination with other on-site contractors, off-site inspectors 

and the Florida Keys Aqueduct Authority. The project team coordinated site access, 

excavation operations, and on-site tie-ins with the other contractors on the project. 

During the off-site utility tie-in, the project team coordinated with the FKAA to ensure a 

seamless transition into the city’s utility grid. 

Since the project was privately owned, Kiewit performed in-house quality inspections 

and coordination with local city inspectors to verify work met specifications. 


66

Bakersfield WWTP No. 3 Expansion – Bakersfield, Calif. 


Owner: City of Bakersfield 

Owner Contact: Art Chianello, (661) 326-3249 

Upgrade and expansion of existing 

wastewater treatment plant from 16 MGD 

to 32 MGD. Work included a new 

headworks, expansion of the primaries, 

full new secondary facilities, solids 

handling, odor control, 2 MGD tertiary 

treatment, and all associated mechanical, 

piping and electrical controls systems. 

Work included installation of 3,900 feet 

of 60-inch sewer to replace existing 42-inch sewers, new headworks structure, influent 

pumps, conversion of four existing secondary clarifiers into primary clarifiers, a new 

activated sludge secondary treatment system, expansion of the primaries, full new 

secondary facilities, solids handling, odor control, 2 MGD tertiary treatment, and all 

associated mechanical, piping and electrical controls systems. 

P1-102 Secondary Activated Sludge Facility 2 at Plant No. 1 – 

Fountain Valley, Calif. 


Owner: Orange County Sanitation District 

Owner Contact: Brian Bingman, (714) 593-7307 

An improvement project to upgrade the 

Orange County Wastewater Treatment 

Plant in Fountain Valley, Calif. The project 

consisted mostly of construction on the 

Secondary Activated Sludge Facility 2 at 

Plant No. 1, and is slated for completion 

in 2012. 

The project scope involved construction 

of Blower Building No. 2, which houses four 1,500 HP Turblex blowers; aeration basin 

No. 11-16; secondary clarifiers Nos. 27, 29 and 31-34; return activated sludge/waste 

activated sludge/scum pumping systems; modification of the existing bleach building; 

power building No. 9; secondary clarifier electrical building; aeration basin tunnels 

30 and 31 piping; secondary clarifier gallery; and miscellaneous site flow distribution 

structures. 


67

This project is currently 90 percent complete, and is entering the startup phase. It is 

on track to complete eight months early, or ahead of scheduled contract completion 

date. 

Perris Valley RWRF Expansion Plant 3 – Perris, Calif. 


Owner: Eastern Municipal Water District 

Owner Contact: Bruce Mitzel, (951) 928-3777 

Involved construction on the 13.2 MGD 

plant to expand capacity to 24.2 MGD. 

This would increase the wastewater 

treatment plant’s capacity from 11 

MGD to 25 MGD. 

Part of the work required a complete 

shutdown of the influent lift station to 

upgrade the hydrostal pumps. A bypass 

system was installed to keep the plant 

functional. A major tie-in of the new 12kV main switch gear into the existing electrical 

substation provides power for the new Plant 3 aeration basin, which allowed for 

shutdown of the existing Plant 2 so that modifications could be made. 

The major scope of work included construction of five clarifiers, an aeration tank, grit 

tanks, bio-filters, pump stations, three digesters and sludge storage tanks, electrical 

buildings, cogeneration facility, and modifications to the influent pump station. 

Work on the project included construction of four 90-by-40-foot diameter digesters, 

three 100-foot diameter primary clarifiers, two 125-by-18-foot secondary clarifiers, 

biofilters, and aeration basins. 


68

Appendix D - FGUA Newsletters 

INTERIOR 

North Ft. Myers se une a 

FGUA, para convertirse en 

nuestro noveno sistema 

en el sur de Florida. 

¡Tenemos grandes planes 

para este sistema! 

¿Tiene una emergencia de 

agua en la madrugada 

Llame a nuestra línea 

directa de emergencias 

para obtener información 

actualizada referente a 

cortes de agua y sobre qué 

debe hacer usted. 

Está dentro de su 

propiedad, ¡pero no le 

pertenece! Por ley, el 

servicio público debe tener 

acceso al medidor de agua 

para leerlo. Conozca cómo 

evitar algunas dificultades 

comunes. 

Important Notes 

PRIMAVERA OTOÑO 2010 2010 — Golden — Golden Gate/Lehigh Gate/Lehigh Acres/North Ft. Myers 

¡Bienvenida, 

North Ft. Myers! 

a Autoridad Gubernamental de Servicios Públicos 

de Florida (FGUA) le da la bienvenida a nuestros 

Lnuevos clientes en N. Ft. Myers. A finales de julio 

de 2010, la FGUA adquirió a North Fort Myers Utility, 

Inc. (NMFU). La NMFU le provee el servicio de aguas residuales 

a casi 12,000 clientes del Condado de Lee, y a 2,000 

tanto el de agua potable como el de aguas residuales. 

Los dueños de NFMU pedían inicialmente más de $100 

millones por el sistema. La FGUA adquirió el sistema por 

$55 millones. El trato también incluyó un acuerdo de que, 

si el sistema crece, se le pagaría al dueño anterior la mitad 

de los cargos de conexión cobrados a futuros clientes, hasta 

un monto de $25 millones adicionales. Según lo explicó 

Robert Sheets, Gerente de Sistemas de la FGUA, “La FGUA 

redujo el precio a $55 millones al lograr que los dueños de 

la NFMU tomaran el riesgo de que futuros clientes hagan 

los pagos adicionales, si hay crecimiento”. 

La FGUA está emprendiendo proyectos para mejorar 

el servicio a los clientes de NFMU y piensa expandir la 

participación de estos en la discusión sobre temas del 

servicio público. John Andrews, Presidente del Comité por 

Mejor Agua Ya (Committee for Better Water Now), grupo 

defensor del cliente, del Condado de Pasco, lleva más de 

un año colaborando estrechamente con la FGUA. El sr. Andrews 

explicó que “la FGUA ha cambiado las cosas rotundamente 

para los clientes aquí en el Condado de Pasco. 

Pasamos de una relación conflictiva con el dueño anterior, 

a una excepcional con la FGUA”. Habrá un defensor del cliente 

de FGUA en la oficina de North Fort Myers para monitorear 

el nivel de reacción, abordar las inquietudes de los 

clientes y proporcionar información a la comunidad. 

“La FGUA invertirá millones para mejorar y expandir 

el proceso de tratamiento de aguas residuales en la 

planta principal de NFMU en Del Prado”, explicó el sr. 

Sheets. Según los ingenieros contratados para evaluar 

las instalaciones, ambas plantas de aguas residuales de 

NFMU necesitan mejoras para cumplir los requisitos actuales 

y proporcionar un tratamiento adecuado de las 

aguas residuales. 

Los clientes también se beneficiarán de algunas características 

muy convenientes, tales como hacer pagos y 

tener acceso a la cuenta por Internet, cuya disponibilidad 

se espera para finales de 2010. 

El sistema NFMU es el noveno en la familia FGUA de 

sistemas de servicio público ubicados en los Condados de 

Lee, Collier y Pasco. La FGUA es una agencia gubernamental 

para un propósito específico y la rige una junta directiva 

con seis integrantes de los Condados de Lee, Polk, Citrus, 

Pasco, Hendry y Desoto. Los integrantes de la Junta se 

reúnen mensualmente para representar a sus respectivos 

sistemas y establecer políticas sobre el servicio al cliente, 

las tarifas, los programas de conservación, la reutilización 

de aguas y la planificación a largo plazo. El público puede 

asistir a cualquiera de las reuniones mensuales de la junta 

de la FGUA. Obtenga copias del calendario de reuniones, 

del orden del día y de las actas de las reuniones en 

www.fgua.com. 

Los clientes de North Ft. Myers pueden visitar la Oficina 

de Servicio al Cliente de FGUA, ubicada en el 5660 Bayshore 

Rd., Suite 36, en Ft. Myers o llamar al 239-543-1005. 

FGUA AT YOUR SERVICE 

Lehigh Acres Office 

866-310-4878 or 239-368-1615 

1229 Homestead Road N 

Lehigh Acres FL 33936-6003 

FguaCS_Lehigh@govserv.com 

Golden Gate Office 

800-818-9677 or 239-455-1583 

11985 Collier Blvd, Suite 7 

Golden Gate, FL 34116 

FguaCS_GoldenGate@govserv.com 

North Ft. Myers Office 

239-543-1005 

5660 Bayshore Rd, Suite 36 

Ft. Myers, FL 33917 

FguaCS_NFM@govserv.com 

Plumbing emergencies are never convenient. 

If one occurs and your water needs 

to be turned off after hours, help is still 

available. Each customer service office 

has the after hours emergency number 

listed on a recorded message, and the 

phone numbers are also available at 

www.fgua.com. 

The emergency line staff can evaluate 

the problem and send someone to the 

property if necessary. They are notified of 

line breaks that happened during working 

hours, and can let customers know 

that local staff is working on the problem. 

However, if the water is off due to nonpayment, 

the after-hours staff cannot 

help—the account holder must come into 

the office and pay the past due amount 

before service can be restored. 

If the emergency call has not been resolved 

by the time the office opens at 8 

AM, customers can call the local office for 

an update. 

Noticias e información de su empresa de 

servicio de agua y tratamiento de 

aguas residuales 

BILL PAYING OPTIONS For your convenience, 

the FGUA offers a number of options 

for paying your monthly bill. Our 

customer service office in your service 

area accepts cash, checks, and money orders. 

Credit card payments may be made 

in person, over the telephone or online at 

www.fgua.com (Lehigh Acres and Golden 

Gate offices). The North Fort Myers and 

two of the Pasco systems are currently 

working on web access and the ability to 

accept credit card payments online. 

Another option is EZ Pay. This program 

automatically deducts your monthly payment 

from your bank account. You may 

also pay online through your personal 

bank account. 

The FGUA has an agreement with Amscot 

in Pasco County to accept FGUA payments 

at their facilities. 

PLEASE NOTE: Pasco is the only system 

that has an offsite payment option. If any 

other facility advertises that they accept 

FGUA payments, please check with the 

customer service office before using their 

service. This could be a scam in which the 

company will take your payment but not 

apply it to your FGUA account. In these 

circumstances, some customers have not 

only lost the money they gave to these 

companies, but also were still responsible 

for their utility bill. 

La U.S. Water Services Corporation es la operadora contratada para 

las plantas de tratamiento de aguas y la oficina de servicio al cliente. 

Quizás usted verá en la calle a su personal de campo y sus 

camiones, con el logotipo de la FGUA, mientras verifican a diario 

diferentes componentes del sistema. 

Informes Anuales sobre la Confianza del Consumidor 

¿Quiere saber qué tiene su agua Los Informes de 2009 sobre la Confianza del Consumidor están a su 

disposición por Internet en www.fgua.com. Producimos estos informes una vez al año para informarle 

sobre la calidad de su agua, basado en los resultados de las pruebas del año anterior, recabados por el 

Departamento de Salud de Florida. De haber algún cambio en la calidad actual del agua que presente un 

riesgo de salud para el cliente, se enviaría de inmediato una notificación a los afectados, y se haría lo que 

fuera necesario para rectificar el problema. 

IN ORDER FOR THE FLORIDA GOVERNMENT UTIL- 

ITY AUTHORITY (FGUA) TO CORRECTLY CALCULATE 

THE MONTHLY WATER AND SEWER BILL, we must 

read the water meter located on the property. Often 

the meters are in the right of way next to the street, 

but meters may be located next to the building or 

even in your backyard. 

Water meters are the property of the utility, 

and state law requires that duly authorized 

agents of the utility be granted safe 

access at all reasonable hours to 

the premises of the customer 

for the purpose of inspecting 

the customer’s connection; 

for installing, 

maintaining, inspecting 

or removing the utility’s 

property and for 

reading meters just to 

name a few. 

Often times, a meter 

is not easily accessible, 

perhaps it is 

behind a fence that 

has been locked, there 

is a pet contained near 

the meter that could be 

considered unfriendly, or 

there is overgrown vegetation, 

construction supplies, or other 

forms of blockage. As a result, the 

meter cannot be read on a monthly basis. 

In these cases, a utility may lawfully estimate a bill 

using the customer’s twelve-month history. If estimation 

is necessary for more than two months, a 

utility has the right to turn off service until the meter 

becomes accessible. 

In order to avoid this, we will contact customers 

with inaccessible meters by mail and ask that the 

obstruction be removed. This may include removing 

plants, moving other blockages, leaving gates 

www.fgua.com 

FGUA pronto 

servirá a la Base 

Aérea MacDill 

NOS ENORGULLECE ANUNCIAR QUE 

LA FGUA fue seleccionada para adquirir, 

reparar, mejorar y operar los sistemas de 

agua y alcantarillado que dan servicio a la 

Base Aérea MacDill en Tampa. Los sistemas 

serán pasados a la FGUA como parte de un 

programa del Departamento de Defensa, 

con miras a revitalizar las desgastadas 

infraestructuras del sistema de servicios 

públicos en instalaciones militares. 

Según el Centro de Apoyo Energético 

para la Defensa, de la Agencia de Logística 

para la Defensa, la FGUA fue seleccionada 

tras emitirse una solicitud de licitación para 

recibir propuestas de más de 750 empresas 

en toda la nación. Se ha programado un 

período de transición para la adquisición 

MacDill, que se extenderá hasta mediados 

de marzo de 2011; en ese momento, la FGUA 

recibirá el instrumento de venta y tomará 

las riendas de las operaciones. El proceso de 

adquirir la propiedad de estas instalaciones 

es largo, para garantizar una revisión a fondo 

de las instalaciones, los equipos e inventarios 

reales, y del estado en que se encuentran. 

“Por supuesto, nos sentimos honrados de 

haber sido seleccionados para proporcionar 

estos servicios de vital importancia al 

Comando Central, que está encargado de 

proteger la seguridad de EE. UU. en todo el 

mundo”, comentó Robert Sheets, Gerente de 

Sistemas. 

UPDATES AND TIMELY INFORMATION 

Lehigh Acres Customers in Lehigh Acres should note that 

a rate increase of 9% took effect October 1, 2010. A public 

rate hearing was held on September 15, 2010 at the East 

County Regional Library to discuss the increase. The hearing 

was continued to the FGUA Board meeting on September 

16, 2010 where the increase was approved. Copies of 

the presentations are available at www.fgua.com or in 

the Lehigh Acres customer service office located at 1229 

Homestead Rd North. // FGUA has completed construction 

of the new lift station at the corner of Homestead Rd and 

Leland Heights Blvd. The lift station moves wastewater to 

the wastewater plant for processing. The new lift station 

provides many improvements to customers including larger 

capacity pumps that are quieter than those previously 

utilized, state of the art odor control and safety systems, 

and an emergency backup system to insure there is no 

interruption to the power supply. The landscaping around 

the outer fence uses native Florida plants, and a drip 

Water Meter Woes 

unlocked, or planning a time to read the meter when 

a pet can be safely moved away from the area of the 

meter. If we have to remove vegetation or other obstructions, 

it may be done without consideration to 

the landscaping plan at the property, so we make an 

effort to give notice and allow the property owner 

to manage the obstruction as they see fit. It is to the 

customers benefit to work with the FGUA and keep 

the meter accessible. 

Although estimating a bill may seem 

like a good option, once the meter is 

accessible and a reading can be 

taken, the next bill will reflect 

the actual usage for the time 

period when the bill was 

estimated. The read could 

show either more usage 

than was estimated, resulting 

in a larger bill, or 

could show lower usage 


in a utility credit 

on your account. Also, if 

a meter remains unavailable, 

we may need to relocate 

the meter—which 

may cause an interruption 

in service. In addition, you 

may be responsible for costs 

associated with installing new 

plumbing lines. 

For these reasons, please contact the FGUA 

if you receive a letter indicating that we were not 

able to read your meter. Our staff can work with you 

to explain the issue and outline your options to correct 

the problem. 

In North Ft. Myers, where Lee County Utilities provides 

water to FGUA wastewater customers, the county 

provides meter reading services and provides the 

meter readings to the FGUA for sewer bills. 

irrigation system to insure the landscaping will survive 

with minimal water use. // Thank you to all our customers 

who came by the FGUA booth at the Lift Up Lehigh Event 

on October 2, 2010. FGUA was proud to be a sponsor at 

the 3rd annual event to help people learn about service 

organizations in the area. 

Golden Gate Two ongoing Repair and Rehabilitation projects 

started in October. These include manhole rehabilitation 

to make sure the covers are even with the pavement and fit 

correctly. Fire Hydrants will be painted after the yearly testing 

and cleaning process is completed. 

North Ft. Myers An extensive Repair and Rehabilitation 

project has started in N. Ft. Myers. This includes inspection 

and maintenance of all utility facilities, including lift 

stations, pumps, and manhole covers. // Two future capital 

improvement projects include installation of a force main from 

Waterways Estates to the Del Prado Wastewater plant, and a 

wastewater plant expansion at the Del Prado facility. Designbuild 

contracts have been awarded to commence this work. 

FLORIDA GOVERNMENTAL UTILITY AUTHORITY Board Members Lea Ann Thomas, Chairperson (863-534-6031); Robert Knight, Vice Chair (352-527-7647); Michele L. Baker, Vice Chair (727-847-8115); Jim Lavender (239-479-8505); Shane Parker (863-675-5220); Bart 

Arrington (863-491-7500) Alternates Polk: VACANT, Lee: Douglas L. Meurer, PE (239-479-8779); Hendry: VACANT; Pasco: Bruce E. Kennedy, P.E. (727-847-8115); Citrus: VACANT; Desoto: VACANT System Management Robert E. Sheets, System Manager (850-681-3717); Tarek 

Fahmy, Capital Program Manager (877-552-3482); Jerry Connolly, Operations Manager (877-552-3482) Contact Faith Doyle, Clerk to the Board, FGUA Operations Office, Suite 2000, 280 Wekiva Springs Rd, Longwood FL 32779, 877-552-FGUA (3482) Toll Free, 407-629-6900. 

System Office & Customer Service Centers Golden Gate: 239-455-1583, Lehigh Acres: 239-368-1615, Pasco Systems: 727-372-0115 WWW.FGUA.COM FGUA News Editor: mmiller@govmserv.com 


AFTER HOURS EMERGENCY CALLS 

69

INSIDE 

North Ft. Myers joins 

the FGUA as our 

ninth system in south 

Florida. We have big 

plans for this system! 

Unexpected water 

emergency in the 

middle of the night 

Our emergency line 

is the place to call for 

up-to-date information 

on outages and what 

to do. 

It’s on your property, 

but it doesn’t belong 

to you! By law, your 

water meter must be 

accessible to the utility 

for reading. Learn 

how to avoid common 

challenges. 

FALL 2010 — Golden Gate/Lehigh Acres/North Ft. Myers 

Welcome 


updates & information from your 

water and wastewater utility 

www.fgua.com 

The Florida Governmental Utility Authority (FGUA) 

would like to welcome our new customers in N. Ft. 

Myers! The FGUA purchased the North Fort Myers 

Utility, Inc. (NFMU) at the end of July 2010. NFMU provides 

almost 12,000 customers in Lee County with wastewater 

service and 2,000 with both water and wastewater. 

NFMU’s owners originally sought more than $100 million 

for the system. The FGUA purchased the system for 

$55 million. The deal also included an agreement that if 

the system grows, half of the connection charges, up to 

an additional $25 million collected from future customers, 

would be paid to the prior owner. As Robert Sheets, 

FGUA’s System Manager, explained, “The FGUA reduced 

the price to $55 million by having NFMU’s owners take 

the risk that additional payments would be paid by future 

customers if growth occurs.” 

The FGUA is undertaking projects to improve service 

to NFMU customers and plans to expand involvement 

of customers in discussions about utility issues. John 

Andrews, Chairman of the Committee For Better Water 

Now, a Pasco County customer advocacy group, has 

worked closely with the FGUA for over a year. Mr. Andrews 

explained that “the FGUA has really turned things 

around for customers here in Pasco County. We went 

from an adversarial relationship with the prior owner to 

an outstanding relationship with the FGUA.” There will 

be an FGUA customer ombudsman in the North Fort Myers 

office to monitor responsiveness, address customer 

concerns, and provide community information outreach. 

“The FGUA will invest millions to improve and expand 

the wastewater treatment process at NFMU’s 

main Del Prado plant,” explained Mr. Sheets. Both of 

NFMU’s wastewater plants require upgrades to meet 

current requirements and provide adequate treatment 

of the wastewater, according to engineers hired to evaluate 

the facilities. 

Customers will also benefit from some new convenience 

features, including online bill pay and account access, 

expected to be available by the end of 2010. 

The NFMU system is the ninth in the FGUA family of 

utility systems located in Lee, Collier and Pasco Counties. 

The FGUA is a special purpose government agency and 

is governed by a six-member board of directors from Lee, 

Polk, Citrus, Pasco, Hendry and Desoto Counties. Board 

members meet monthly to represent the member systems 

and establish policy on customer service, rates, 

conservation programs, water reuse and long-range planning. 

The public is welcome to attend any of the FGUA 

monthly board meetings. Copies of the meeting schedule, 

agendas and meeting minutes are available at www. 

fgua.com. 

North Ft. Myers customers can visit the FGUA Customer 

Service Office located at 5660 Bayshore Rd., Suite 36 in 

Ft. Myers or call 239-543-1005. 

U.S. Water Services Corporation is the contract operator for the 

water treatment plants and the customer service office. You may 

see their trucks, with FGUA logos, on the street and field staff checking 

different system components daily. 

Annual Consumer Confidence Reports 

Want to know what’s in your water The 2009 Consumer Confidence Reports are available online 

at www.fgua.com. We produce these reports once a year to inform you about your water quality 

based on the previous year of tests collected by the Florida Department of Health. Should any 

change in the current water quality occur that would present a health risk to customers, notification 

to those affected would occur immediately as well as any necessary work to correct the problem. 

FGUA Soon 

Serving MacDill 

Air Force Base 

WE ARE PROUD TO ANNOUNCE THE FGUA 

was selected to acquire, repair, improve and 

operate the water and wastewater systems 

serving MacDill Air Force Base in Tampa. 

The systems will be conveyed to FGUA as 

part of a Department of Defense program 

aimed at revitalizing aging utility system 

infrastructures at military installations. 

According to the Defense Logistics 

Agency’s Defense Energy Support Center, 

FGUA was selected following issuance of a 

competitive request for proposals to over 750 

companies nationwide. A transition period 

for the MacDill acquisition is scheduled 

to take place through mid-March 2011, at 

which time FGUA will receive a bill of sale 

and take over operations. The process of 

acquiring ownership of these facilities is 

lengthy to ensure a thorough review of the 

actual facilities, equipment and inventory 

and their condition. 

“Of course we’re honored to have been 

selected to provide these critical services to 

the Central Command which is responsible 

for protecting U.S. security worldwide,” said 

Robert Sheets, System Manager.


AFTER HOURS EMERGENCY CALLS 

Plumbing emergencies are never convenient. 

If one occurs and your water needs 

to be turned off after hours, help is still 

available. Each customer service office 

has the after hours emergency number 

listed on a recorded message, and the 

phone numbers are also available at 

www.fgua.com. 

The emergency line staff can evaluate 

the problem and send someone to the 

property if necessary. They are notified of 

line breaks that happened during working 

hours, and can let customers know 

that local staff is working on the problem. 

However, if the water is off due to nonpayment, 

the after-hours staff cannot 

help—the account holder must come into 

the office and pay the past due amount 

before service can be restored. 

If the emergency call has not been resolved 

by the time the office opens at 8 

AM, customers can call the local office for 

an update. 

BILL PAYING OPTIONS For your convenience, 

the FGUA offers a number of options 

for paying your monthly bill. Our 

customer service office in your service 

area accepts cash, checks, and money orders. 

Credit card payments may be made 

in person, over the telephone or online at 

www.fgua.com (Lehigh Acres and Golden 

Gate offices). The North Fort Myers and 

two of the Pasco systems are currently 

working on web access and the ability to 

accept credit card payments online. 

Another option is EZ Pay. This program 

automatically deducts your monthly payment 

from your bank account. You may 

also pay online through your personal 

bank account. 

The FGUA has an agreement with Amscot 

in Pasco County to accept FGUA payments 

at their facilities. 

PLEASE NOTE: Pasco is the only system 

that has an offsite payment option. If any 

other facility advertises that they accept 

FGUA payments, please check with the 

customer service office before using their 

service. This could be a scam in which the 

company will take your payment but not 

apply it to your FGUA account. In these 

circumstances, some customers have not 

only lost the money they gave to these 

companies, but also were still responsible 

for their utility bill. 


Lehigh Acres Office 

866-310-4878 or 239-368-1615 




Golden Gate Office 

800-818-9677 or 239-455-1583 




North Ft. Myers Office 

239-543-1005 




Water Meter Woes 

IN ORDER FOR THE FLORIDA GOVERNMENT UTIL- 

ITY AUTHORITY (FGUA) TO CORRECTLY CALCULATE 

THE MONTHLY WATER AND SEWER BILL, we must 

read the water meter located on the property. Often 

the meters are in the right of way next to the street, 

but meters may be located next to the building or 

even in your backyard. 

Water meters are the property of the utility, 

and state law requires that duly authorized 

agents of the utility be granted safe 

access at all reasonable hours to 

the premises of the customer 

for the purpose of inspecting 

the customer’s connection; 

for installing, 

maintaining, inspecting 

or removing the utility’s 

property and for 

reading meters just to 

name a few. 

Often times, a meter 

is not easily accessible, 

perhaps it is 

behind a fence that 

has been locked, there 

is a pet contained near 

the meter that could be 

considered unfriendly, or 

there is overgrown vegetation, 

construction supplies, or other 

forms of blockage. As a result, the 

meter cannot be read on a monthly basis. 

In these cases, a utility may lawfully estimate a bill 

using the customer’s twelve-month history. If estimation 

is necessary for more than two months, a 

utility has the right to turn off service until the meter 

becomes accessible. 

In order to avoid this, we will contact customers 

with inaccessible meters by mail and ask that the 

obstruction be removed. This may include removing 

plants, moving other blockages, leaving gates 


Lehigh Acres Customers in Lehigh Acres should note that 

a rate increase of 9% took effect October 1, 2010. A public 

rate hearing was held on September 15, 2010 at the East 

County Regional Library to discuss the increase. The hearing 

was continued to the FGUA Board meeting on September 

16, 2010 where the increase was approved. Copies of 

the presentations are available at www.fgua.com or in 

the Lehigh Acres customer service office located at 1229 

Homestead Rd North. // FGUA has completed construction 

of the new lift station at the corner of Homestead Rd and 

Leland Heights Blvd. The lift station moves wastewater to 

the wastewater plant for processing. The new lift station 

provides many improvements to customers including larger 

capacity pumps that are quieter than those previously 

utilized, state of the art odor control and safety systems, 

and an emergency backup system to insure there is no 

interruption to the power supply. The landscaping around 

the outer fence uses native Florida plants, and a drip 

unlocked, or planning a time to read the meter when 

a pet can be safely moved away from the area of the 

meter. If we have to remove vegetation or other obstructions, 

it may be done without consideration to 

the landscaping plan at the property, so we make an 

effort to give notice and allow the property owner 

to manage the obstruction as they see fit. It is to the 

customers benefit to work with the FGUA and keep 

the meter accessible. 

Although estimating a bill may seem 

like a good option, once the meter is 

accessible and a reading can be 

taken, the next bill will reflect 

the actual usage for the time 

period when the bill was 

estimated. The read could 

show either more usage 


in a larger bill, or 

could show lower usage 


in a utility credit 

on your account. Also, if 

a meter remains unavailable, 

we may need to relocate 

the meter—which 

may cause an interruption 

in service. In addition, you 

may be responsible for costs 

associated with installing new 

plumbing lines. 

For these reasons, please contact the FGUA 

if you receive a letter indicating that we were not 

able to read your meter. Our staff can work with you 

to explain the issue and outline your options to correct 

the problem. 

In North Ft. Myers, where Lee County Utilities provides 

water to FGUA wastewater customers, the county 

provides meter reading services and provides the 

meter readings to the FGUA for sewer bills. 

irrigation system to insure the landscaping will survive 

with minimal water use. // Thank you to all our customers 

who came by the FGUA booth at the Lift Up Lehigh Event 

on October 2, 2010. FGUA was proud to be a sponsor at 

the 3rd annual event to help people learn about service 

organizations in the area. 

Golden Gate Two ongoing Repair and Rehabilitation projects 

started in October. These include manhole rehabilitation 

to make sure the covers are even with the pavement and fit 

correctly. Fire Hydrants will be painted after the yearly testing 

and cleaning process is completed. 

North Ft. Myers An extensive Repair and Rehabilitation 

project has started in N. Ft. Myers. This includes inspection 

and maintenance of all utility facilities, including lift 

stations, pumps, and manhole covers. // Two future capital 

improvement projects include installation of a force main from 

Waterways Estates to the Del Prado Wastewater plant, and a 

wastewater plant expansion at the Del Prado facility. Designbuild 

contracts have been awarded to commence this work. 




System Office & Customer Service Centers Golden Gate: 239-455-1583, Lehigh Acres: 239-368-1615, Pasco Systems: 727-372-0115 WWW.FGUA.COM FGUA News Editor: mmiller@govmserv.com

INTERIOR 

North Ft. Myers se une a 

FGUA, para convertirse en 

nuestro noveno sistema 

en el sur de Florida. 

¡Tenemos grandes planes 

para este sistema! 

¿Tiene una emergencia de 

agua en la madrugada 

Llame a nuestra línea 

directa de emergencias 

para obtener información 

actualizada referente a 

cortes de agua y sobre qué 

debe hacer usted. 

Está dentro de su 

propiedad, ¡pero no le 

pertenece! Por ley, el 

servicio público debe tener 

acceso al medidor de agua 

para leerlo. Conozca cómo 

evitar algunas dificultades 

comunes. 

PRIMAVERA OTOÑO 2010 2010 — Golden — Golden Gate/Lehigh Gate/Lehigh Acres/North Ft. Myers 

¡Bienvenida, 


L 

a Autoridad Gubernamental de Servicios Públicos 

de Florida (FGUA) le da la bienvenida a nuestros 

nuevos clientes en N. Ft. Myers. A finales de julio 

de 2010, la FGUA adquirió a North Fort Myers Utility, 

Inc. (NMFU). La NMFU le provee el servicio de aguas residuales 

a casi 12,000 clientes del Condado de Lee, y a 2,000 

tanto el de agua potable como el de aguas residuales. 

Los dueños de NFMU pedían inicialmente más de $100 

millones por el sistema. La FGUA adquirió el sistema por 

$55 millones. El trato también incluyó un acuerdo de que, 

si el sistema crece, se le pagaría al dueño anterior la mitad 

de los cargos de conexión cobrados a futuros clientes, hasta 

un monto de $25 millones adicionales. Según lo explicó 

Robert Sheets, Gerente de Sistemas de la FGUA, “La FGUA 

redujo el precio a $55 millones al lograr que los dueños de 

la NFMU tomaran el riesgo de que futuros clientes hagan 

los pagos adicionales, si hay crecimiento”. 

La FGUA está emprendiendo proyectos para mejorar 

el servicio a los clientes de NFMU y piensa expandir la 

participación de estos en la discusión sobre temas del 

servicio público. John Andrews, Presidente del Comité por 

Mejor Agua Ya (Committee for Better Water Now), grupo 

defensor del cliente, del Condado de Pasco, lleva más de 

un año colaborando estrechamente con la FGUA. El sr. Andrews 

explicó que “la FGUA ha cambiado las cosas rotundamente 

para los clientes aquí en el Condado de Pasco. 

Pasamos de una relación conflictiva con el dueño anterior, 

a una excepcional con la FGUA”. Habrá un defensor del cliente 

de FGUA en la oficina de North Fort Myers para monitorear 

el nivel de reacción, abordar las inquietudes de los 

clientes y proporcionar información a la comunidad. 

“La FGUA invertirá millones para mejorar y expandir 

el proceso de tratamiento de aguas residuales en la 

planta principal de NFMU en Del Prado”, explicó el sr. 

Sheets. Según los ingenieros contratados para evaluar 

las instalaciones, ambas plantas de aguas residuales de 

NFMU necesitan mejoras para cumplir los requisitos actuales 

y proporcionar un tratamiento adecuado de las 

aguas residuales. 

Los clientes también se beneficiarán de algunas características 

muy convenientes, tales como hacer pagos y 

tener acceso a la cuenta por Internet, cuya disponibilidad 

se espera para finales de 2010. 

El sistema NFMU es el noveno en la familia FGUA de 

sistemas de servicio público ubicados en los Condados de 

Lee, Collier y Pasco. La FGUA es una agencia gubernamental 

para un propósito específico y la rige una junta directiva 

con seis integrantes de los Condados de Lee, Polk, Citrus, 

Pasco, Hendry y Desoto. Los integrantes de la Junta se 

reúnen mensualmente para representar a sus respectivos 

sistemas y establecer políticas sobre el servicio al cliente, 

las tarifas, los programas de conservación, la reutilización 

de aguas y la planificación a largo plazo. El público puede 

asistir a cualquiera de las reuniones mensuales de la junta 

de la FGUA. Obtenga copias del calendario de reuniones, 

del orden del día y de las actas de las reuniones en 

www.fgua.com. 

Los clientes de North Ft. Myers pueden visitar la Oficina 

de Servicio al Cliente de FGUA, ubicada en el 5660 Bayshore 

Rd., Suite 36, en Ft. Myers o llamar al 239-543-1005. 

La U.S. Water Services Corporation es la operadora contratada para 

las plantas de tratamiento de aguas y la oficina de servicio al cliente. 

Quizás usted verá en la calle a su personal de campo y sus 

camiones, con el logotipo de la FGUA, mientras verifican a diario 

diferentes componentes del sistema. 

Informes Anuales sobre la Confianza del Consumidor 

¿Quiere saber qué tiene su agua Los Informes de 2009 sobre la Confianza del Consumidor están a su 

disposición por Internet en www.fgua.com. Producimos estos informes una vez al año para informarle 

sobre la calidad de su agua, basado en los resultados de las pruebas del año anterior, recabados por el 

Departamento de Salud de Florida. De haber algún cambio en la calidad actual del agua que presente un 

riesgo de salud para el cliente, se enviaría de inmediato una notificación a los afectados, y se haría lo que 

fuera necesario para rectificar el problema. 

Noticias e información de su empresa de 

servicio de agua y tratamiento de 

aguas residuales 

www.fgua.com 

FGUA pronto 

servirá a la Base 

Aérea MacDill 

NOS ENORGULLECE ANUNCIAR QUE 

LA FGUA fue seleccionada para adquirir, 

reparar, mejorar y operar los sistemas de 

agua y alcantarillado que dan servicio a la 

Base Aérea MacDill en Tampa. Los sistemas 

serán pasados a la FGUA como parte de un 

programa del Departamento de Defensa, 

con miras a revitalizar las desgastadas 

infraestructuras del sistema de servicios 

públicos en instalaciones militares. 

Según el Centro de Apoyo Energético 

para la Defensa, de la Agencia de Logística 

para la Defensa, la FGUA fue seleccionada 

tras emitirse una solicitud de licitación para 

recibir propuestas de más de 750 empresas 

en toda la nación. Se ha programado un 

período de transición para la adquisición 

MacDill, que se extenderá hasta mediados 

de marzo de 2011; en ese momento, la FGUA 

recibirá el instrumento de venta y tomará 

las riendas de las operaciones. El proceso de 

adquirir la propiedad de estas instalaciones 

es largo, para garantizar una revisión a fondo 

de las instalaciones, los equipos e inventarios 

reales, y del estado en que se encuentran. 

“Por supuesto, nos sentimos honrados de 

haber sido seleccionados para proporcionar 

estos servicios de vital importancia al 

Comando Central, que está encargado de 

proteger la seguridad de EE. UU. en todo el 

mundo”, comentó Robert Sheets, Gerente de 

Sistemas.

Observaciones 

importantes 

LLAMADAS DE EMERGENCIAS 

DESPUÉS DE HORAS LABORABLES 

Las emergencias de plomería nunca son 

convenientes. Si surge una y hay que apagar 

el sistema de agua en su casa después del 

horario laborable, aún podrá disponer de 

ayuda. Cada oficina de servicio al cliente 

tiene un mensaje grabado con el número de 

emergencias después del horario laborable. 

También hallará los números telefónicos en 

www.fgua.com. 

El personal de la línea de emergencias puede 

evaluar el problema y enviar a alguien a 

su propiedad, de ser necesario. Se les notifica 

de cualquier avería que ocurra durante horas 

de trabajo, y podrán informar al cliente que 

el personal local está trabajando para resolver 

el problema. No obstante, si el agua se 

desconecta por falta de pago, el personal que 

trabaja después de horas laborables no podrá 

ayudarle. El cuentahabiente deberá ir a la 

oficina y pagar el monto atrasado para que le 

restauren el servicio. 

Si la llamada de emergencia no ha sido 

resuelta para cuando las oficinas abran sus 

puertas a las 8 a.m., el cliente podrá llamar a 

la oficina local para ponerse al día. 

OPCIONES DE PAGO Para su comodidad, 

la FGUA ofrece varias opciones para pagar 

su cuenta mensual. Nuestra oficina de servicio 

al cliente en su área de servicio acepta 

efectivo, cheques y giros postales. Puede 

hacer pagos con tarjeta de crédito en persona, 

por Teléfono, o por Internet en www. 

fgua.com (en las oficinas de Lehigh Acres y 

Golden Gate). Dos de los sistemas de Pasco 

y el de North Fort Myers están trabajando 

actualmente en ofrecer acceso a la web y la 

capacidad de aceptar pagos por Internet con 

tarjeta de crédito. 

Otra opción es “EZ Pay”. Este programa 

deduce automáticamente su pago mensual 

de su cuenta bancaria. También puede pagar 

por Internet con su cuenta corriente personal. 

La FGUA tiene un acuerdo con Amscot en 

el Condado de Pasco para aceptar pagos de 

FGUA en sus instalaciones. 

AVISO: El sistema de Pasco es el único que 

ofrece una opción de pago en otro lugar. Si 

alguna otra instalación anuncia que aceptan 

pagos de la FGUA, verifique con la oficina 

de servicio al cliente antes de usar el 

servicio. Podría tratarse de una estafa en la 

que esa compañía tomará su pago pero no 

lo aplicará a su cuenta de FGUA. En tales 

circunstancias, algunos clientes no solo han 

perdido el dinero que les dieron a esas compañías, 

sino que aún tuvieron que pagar su 

cuenta de agua. 

FGUA A SU SERVICIO 

Oficina de Lehigh Acres 

866-310-4878 or 239-368-1615 




Oficina de Golden Gate 

800-818-9677 or 239-455-1583 




Oficina de North Ft. Myers 

239-543-1005 




¡Ay del medidor de agua! 

PARA QUE LA AUTORIDAD GUBERNAMENTAL DE SER- 

VICIO PÚBLICO DE FLORIDA (FGUA) PUEDA CALCULAR 

CORRECTAMENTE SU CUENTA MENSUAL DE AGUA Y 

ALCANTARILLADO, tenemos que leer el medidor de agua 

ubicado en su propiedad. Generalmente los medidores de 

agua están en la servidumbre junto a la calle, pero también 

pueden colocarse al lado del edificio o incluso en el patio 

de su casa. 

Los medidores de agua son propiedad del servicio público, 

y la ley estatal exige que los agentes debidamente 

autorizados del servicio público 

reciban acceso sin peligro a cualquier 

hora razonable para entrar en los 

predios del cliente para efectos 

de inspeccionar la conexión 

del cliente; para instalar, dar 

mantenimiento, inspeccionar 

o retirar bienes del 

servicio público y para 

leer los medidores, entre 

otras cosas. 

Con frecuencia se 

dificulta llegar hasta el 

medidor porque está 

tras una cerca con candado, 

o hay una mascota 

no muy amigable que permanece 

cerca del medidor o 

hay demasiada vegetación, o 

efectos de construcción o demás 

obstáculos que impiden el paso. 

Por ello, no se puede leer el medidor 

mensualmente. En estos casos, el servicio 

público puede, legalmente, hacer un cálculo de la 

cuenta basándose en el historial de 12 meses del cliente. 

De ser necesario hacer un cálculo de más de dos meses, el 

servicio público tiene el derecho de desconectar el servicio 

hasta que el medidor esté accesible. 

Para evitar esta situación, nos comunicaremos por 

correo con el cliente cuyo medidor no esté accesible y le 

pediremos que retire el obstáculo. Esto puede incluir quitar 

plantas, mover otros obstáculos, dejar abierta la cerca o 

programar una cita para leer el medidor a una hora en que 

NOVEDADES E INFORMACIÓN OPORTUNA 

Lehigh Acres Los clientes en Lehigh Acres notarán que un 

aumento de tarifa del 9% cobró efecto el 1 de octubre de 2010. 

El 15 de septiembre de 2010 se celebró una audiencia pública 

sobre tarifas en la Biblioteca Regional del Este del Condado para 

tratar el tema del aumento. La audiencia prosiguió en la reunión 

de la Junta directiva de la FGUA el 16 de septiembre de 2010, 

donde se aprobó el aumento. Copias de las presentaciones están 

a su disposición en www.fgua.com o en la oficina de servicio al 

cliente de Lehigh Acres, ubicada en el 1229 Homestead Rd. North. 

// FGUA ha concluido la construcción de una nueva estación de 

bombeo en la esquina de Homestead Rd. y Leland Heights Blvd. 

La estación de bombeo mueve aguas residuales a la planta de 

aguas residuales para procesarlas. La nueva estación de bombeo 

le ofrece al cliente muchas mejoras, incluso bombas de mayor 

capacidad que son más silenciosas que las anteriores, sistemas 

de última tecnología de seguridad y de control de olores, así 

como un sistema de respaldo de emergencia para garantizar que 

no haya interrupción en el suministro de energía. Los jardines 

que rodean la cerca exterior usan plantas autóctonas de Florida, 

y un sistema de irrigación por goteo que garantiza que el jardín 

la mascota pueda ser retirada sin peligro del área donde 

está el medidor. Si tenemos que remover vegetación u 

otros obstáculos, podría ser sin tomar en cuenta el diseño 

del jardín en la propiedad, por lo tanto, hacemos todo lo 

posible por dar aviso y permitir que el propietario se ocupe 

de quitar el obstáculo como mejor le parezca. El cliente se 

beneficia de colaborar con la FGUA y de mantener accesible 

el medidor. 

Si bien calcular una cuenta puede parecer una buena 

opción, una vez que el medidor esté accesible 

de nuevo y se pueda hacer la lectura, la 

cuenta siguiente reflejará el verdadero 

consumo correspondiente al período 

de tiempo en que se calculó 

la cuenta. La lectura podría 

mostrar más consumo del que 

fue estimado, lo cual resultó 

en una cuenta más alta, o 

podría mostrar menos consumo 

que el estimado, lo 

que resultará en un crédito 

a su cuenta. También, si el 

medidor permanece inaccesible, 

podríamos tener 

que reubicarlo, y esto podría 

causar una interrupción del 

servicio. Además, usted podría 

ser responsable de los costos 

asociados con la instalación 

de nuevas tubos de plomería. 

Por estas razones, comuníquese con 

la FGUA si recibe una carta en la que se 

le indique que no pudimos leer su medidor. 

Nuestro personal puede colaborar con usted para 

explicarle el tema e indicarle las opciones que tiene para 

rectificar el problema. 

En North Ft. Myers, donde Lee County Utilities sumi nistra 

el agua a los clientes de aguas residuales de la FGUA, el condado 

proporciona el servicio de lectura de medidores y entrega 

las lecturas a la FGUA para que esta elabore las cuentas 

de alcantarillado. 

sobrevivirá con poca agua. // Gracias a todos nuestros clientes 

que visitaron la caseta de FGUA en el Evento Lift Up Lehigh 

celebrado el 2 de octubre de 2010. La FGUA se enorgullece de 

haber patrocinado el 3er evento anual para ayudar a que todos 

conozcan las organizaciones que prestan servicio en el área. 

Golden Gate Se iniciaron dos proyectos de Reparación y 

Rehabilitación en octubre. Estos incluyen la rehabilitación de 

bocas de alcantarilla para garantizar que las tapas estén a ras con 

el pavimento y que encajen bien. Los hidrantes para incendios 

serán pintados tras concluir el proceso anual de comprobación y 

limpieza. 

North Ft. Myers Se ha iniciado un extenso proyecto de Reparación 

y Rehabilitación en N. Ft. Myers. Esto incluye la inspección y el 

mantenimiento de todas las instalaciones de servicio público, 

incluidas las estaciones de bombeo, las bombas, y las tapas de 

las bocas de alcantarilla. // Dos proyectos de mejora de capital 

futuros incluyen la instalación de una tubería de fuerza principal 

desde Waterways Estates hasta la planta de Aguas Residuales de 

Del Prado, y la expansión de la planta de aguas residuales en la 

instalación de Del Prado. Se han adjudicado contratos de diseño y 

construcción para dar inicio a esta obra. 




System Office & Customer Service Centers Golden Gate: 239-455-1583, Lehigh Acres: 239-368-1615, Pasco Systems: 727-372-0115 WWW.FGUA.COM FGUA News Editor: mmiller@govmserv.com

INSIDE 

Expecting company 

this holiday season 

Take a look at our tips 

to conserve water— 

and lower your bill. 

The second phase 

of the Mitchell Road 

Water Treatment 

Plant is underway. 

The groundbreaking 

garnered support from 

customers and officals. 

Amscot offers a new 

way to pay your FGUA 

bill, exclusively for 

Pasco County Systems 

customers. 

FALL 2010 — Pasco County Systems 

Improvements 

Kick into High Gear! 

FGUA Holds Groundbreaking for Upcoming Water Treatment Improvements 

T 

he Florida Governmental Utility Authority (FGUA) 

launched the second phase of Mitchell Road Water 

Treatment Plant improvements on September 

17th. A ceremonial groundbreaking commemorated the 

event and the official start of the water treatment plant 

upgrade, which will significantly improve water quality 

for FGUA Seven Springs System customers. Elected 

officials, including Senator Mike Fasano, County Commissioner 

Jack Mariano, and future State Representative 

Richard Cochran joined Committee for Better Water Now 

leaders John Andrews and Dick Wiltsey as well as FGUA 

Board Member Michele Baker, and FGUA management 

and operations staff to kick off the scheduled improvements. 

FGUA management, operations and engineering 

staff presented renderings and addressed planned aesthetic 

and system improvements inquiries. 

The water treatment plant will draw water from each 

of the well sites and will remove hydrogen sulfide (the 

cause of black water), sulfur smells and other aesthetic 

concerns from the water. Additional renovations include 

switching from free chlorine to chloramination for water 

disinfection, installing pressure filters to remove color 

and turbidity in the water and a new back up emergency 

power generator. The improvements will also eliminate 

future issues with halo acetic acid (HAA5), which the 

FGUA is currently managing with temporary solutions. 

The existing ground storage tanks and pump station will 

remain. Non-essential equipment has already been removed 

from the site. 

Once completed, the water treatment plant will have 

the capacity to treat approximately two million gallons 

of water per day, which is the daily permitted capacity 

for the wells permitted by the Southwest Florida Water 

Pictured from left to right: Robert Sheets, FGUA Systems Manager; 

State Representative-elect Richard Cochran; John Andrews, 

Committee for Better Water Now; Senator Mike Fasano; Michele 

Baker, FGUA Board of Directors; Pasco County Commissioner Jack 

Mariano. 

Management District. The remainder of the system’s 

water needs will be met through five FGUA interconnections 

with the Pasco County water system, which 

are now under construction. 

The FGUA will also provide landscaping improvements 

to the plant site. Neighbors near the site participated in 

and approved the changes to enhance the look of the site. 

These capital improvement costs are estimated to be 

$4.8 million. By August 2011, the water treatment plant 

and interconnections will be complete and operational. 

Annual Consumer Confidence Reports 

Want to know what’s in your water The 2009 Consumer Confidence Reports are available online 

at www.fgua.com. We produce these reports once a year to inform you about your water quality 

based on the previous year of tests collected by the Florida Department of Health. Should any 

change in the current water quality occur that would present a health risk to customers, notification 

to those affected would occur immediately as well as any necessary work to correct the problem. 

updates & information from your 

water and wastewater utility 

www.fgua.com 

FGUA Soon 

Serving MacDill 

Air Force Base 

WE ARE PROUD TO ANNOUNCE THE FGUA 

was selected to acquire, repair, improve 

and operate the water and wastewater 

systems serving MacDill Air Force Base. The 

systems will be conveyed to FGUA as part 

of a Department of Defense program aimed 

at revitalizing aging utility infrastructure at 

military installations. 

According to the Defense Logistics 

Agency’s Defense Energy Support Center, 

FGUA was selected following issuance of a 

competitive request for proposals to over 750 

companies nationwide. A transition period 

for the MacDill acquisition is scheduled 

to take place through mid-March 2011, at 

which time FGUA will receive a bill of sale 

and take over ownership and operations. 

The process of acquiring ownership of these 

facilities is lengthy to ensure a thorough 

review of the actual facilities, equipment and 

inventory and their condition. 

“Of course we’re honored to have been 

selected to provide these critical services to 

the Central Command which is responsible 

for protecting U.S. security worldwide,” said 

Robert Sheets, System Manager.

Think 

Conservation 

This Holiday 

Season! 


SCHOOL SUPPLY DRIVE UPDATE 

Thank you to everyone who participated 

in this year’s school supply drive—with 

special thanks to the Lehigh Community 

Council for their generous contributions! 

The FGUA asked for donations of pens, 

pencils, crayons and lined paper, but also 

collected binders, scissors and pencil boxes, 

which were delivered to local schools. 

It’s not too late to contribute – many students 

will need more pencils and crayons 

at the start of the winter holiday break, so 

the FGUA will continue to collect and deliver 

supplies through the end of the year. 

AMSCOT NOW ACCEPTING 

FGUA PAYMENTS FGUA Pasco Utility 

System Customers may now make payments 

at any Amscot location. Be sure 

to bring your billing statement with account 

number and photo identification 

when making a payment. Customers 

using Amscot will be charged a processing 

fee at the time of payment. 

PLEASE NOTE: Customers who have 

received a delinquent notice or who are 

paying service reconnection fees must 

make their payment by visiting the FGUA 

Pasco Customer Service Office at 6915 Perrine 

Ranch Road in New Port Richey or by 

phone calling the office at (727) 372-0115 

and making a credit card payment over 

the phone. Amscot is unable to accept 

payment for any customer who is not 

wishing to pay a regular, on time bill. 

ONLINE ACCOUNT ACCESS AVAILABLE 

Online bill payment is currently available 

to Aloha Gardens and Seven Springs 

System customers. The FGUA Lindrick 

and Consolidated Systems will be added 

in the near future and customers in those 

service areas will be notified as soon as it 

is available. 

The online payment system allows 

you to access electronic copies of billing 

statements, check current balances 

and pay online one time or set up your 

account for automatic electronic funds 

transfer from your financial or credit 

institution. 

Additional information and instructions 

for creating an online account are 

available by visiting the FGUA website at 

www.fgua.com and clicking on the “online 

bill pay” box for on the left-hand side 

of the page. 

The holiday season is just around the corner. Regardless 

of how you will be celebrating, often times this season 

means you will be having guests! It may not seem like 

it, but just one extra person in the home for two weeks 

can raise your water usage by 1,000 gallons. That means 

an extra family of four is equal to 4,000 gallons! Rather 

than turn your guests away, you can take a few minutes 

to remind everyone visiting the simple ways to conserve 

water and money: 

>> For cold drinks, keep a pitcher of water in the refrigerator 

instead of running the tap. This way, every drop goes 

down you and not the drain. 

>> Shorten your shower by a minute or two and you’ll save 

up to 150 gallons per month. 

>> Don’t use running water to thaw food. Defrost food in 

the refrigerator for water efficiency and food safety. 

>> Turn off the water while brushing your teeth and save 

25 gallons a month. 


County Interconnections The FGUA has begun work on county 

interconnections. The interconnections will provide additional 

high quality water capacity while reducing pumping from wells 

with higher levels of Hydrogen Sulfide and assisting the FGUA 

in meeting its Southwest Florida Water Management District 

(SWFWMD) pumping limits. Piping for the interconnection 

on Perrine Ranch Road is underway. The design of the future 

interconnect at Heritage Lake Boulevard and Little Road is complete 

and a work order has been provided to the Contractor to complete 

the work. Engineering team members are working with the Florida 

Department of Environmental Protection and Pasco County to 

receive permits for this project. 

Upgrades for Mitchell Water Treatment Plant and More The 

FGUA has received comments and is awaiting final approval for both 

the building and Right-of-Way Use Permits from Pasco County. The 

winning bidder was Brandes Design Build in Clearwater. The FGUA 

Board approved the standard construction agreement contract 

at the August 19th, 2010 meeting. The FGUA has issued purchase 

orders from materials vendors for some of the components that take 

longer to fabricate. The FGUA operators began removing redundant 

equipment from the Mitchell Ranch Road Water Treatment Plant 

in September in anticipation of Brandes Design Build commencing 

their work in October. // The FGUA Board approved the contracts 

for the installation of a portion of the Raw Water Transmission 

Mains at the September 16, 2010 meeting. Raw water mains deliver 

water produced by the FGUA well sites at remote locations to the 

Mitchell Ranch Road Water Treatment Plant. Gigliotti Contracting 

will commence the installation of approximately 21,000 linear feet 

of Raw Water Mains in November. A final Raw Watermain project 

is scheduled to be bid during the month of October and should be 

awarded in late December. 

Lindrick Maintenance and Improvements The FGUA is currently 

reviewing the completed Engineering Report on the Lindrick System 

Water Treatment Plant located near Cross Bayou Boulevard and Sea 

Forest Drive. It is expected that a decision will be forthcoming in the 

next few months whether to replace, rehabilitate or remove the 

Wastewater Treatment Plant. 

Neighborhood Repairs Following Reclaimed Water Pond 

Repair The FGUA completed replacement of vegetation and soil 

lost after the release of water to the drainage area following the 

February 25 Seven Springs Wastewater Treatment Plant reclaim 

pond berm breach for homeowners south of the reclaim pond in 

the Briar Patch Community. 

Water Quality The FGUA notified its Seven Springs System 

customers in July of exceeding the maximum contaminant level for 

HAA5 from a sample drawn in May. which is caused when organics 

in the water combine with the chlorine used to disinfect the water. 

The regulatory level (60 parts per billion) was exceeded for HAA5 

for the second time (62 parts per billion for the yearly average). 

>> Winterize outdoor spigots when temperatures dip 

below freezing to prevent pipes from leaking or bursting. 

>> Drop your tissue in the trash instead of flushing it 

down the toilet. 

>> Washing dark clothes in cold water saves both on 

water and energy while it helps your clothes to keep their 

colors. 

>> Turn off the water while you shave and save up to 300 

gallons a month. 

>> If you accidentally drop ice cubes when filling your 

glass from the freezer, don’t throw them in the sink. Drop 

them in a house plant instead. 

>> Soak pots and pans instead of letting the water run 

while you scrape them clean. (You’ll have more time to 

enjoy your guests and less water wasted!) 

We wish you and your family a safe and happy holiday 

season! Adapted from www.wateruseitwisely.com 

A potential health risk from HAA5 occurs only after prolonged 

exposure to high levels and is based on regulatory standards 

established at the federal level. The FGUA is continuing efforts to 

minimize the impact of HAA5 until the water treatment plant 

and the interconnections with Pasco County are completed by 

August 2011 and saw a decrease to 60 parts per billion in the 

most recent testing. The water is monitored every day to ensure 

it is safe. 

Fee changes and Capital Improvement Funds In October, the 

FGUA closed on a $124 million refinancing bond which will retire 

the existing short term bank loan that was used to acquire and 

make improvements to the former Aloha system. In September, the 

bonds were marketed and sold with an offer from the FGUA’s Senior 

Underwriter, Wells Fargo Securities. The Co-underwriter is RBC. The 

bond sale occurred during very favorable credit market conditions 

using primarily Build America Bonds (BABs). The FGUA received a 

high-quality A2 credit rating from Moody’s Investor Service for this 

transaction and as a governmental entity like cities and counties, 

is able to take advantage of these lower cost federally subsidized 

bonds. The effective interest rate on these 30-year bonds is 4.18% — 

considered an excellent financing outcome. As a result of this 

combination of factors, the FGUA Seven Springs and Aloha Gardens 

customers will realize a $12.7 million present value savings on the 

system debt compared to what it would have been if long term 

debt were incurred in February of 2009 when the system was 

acquired. // The FGUA held a public hearing on Tuesday, September 

14 at 6 p.m. at the Trinity College Library which was continued at 

the Thursday, September 16 FGUA Board of Directors Meeting at 

the DeSoto County Commissioners’ Chambers in Arcadia, Florida. 

The FGUA Board approved rate adjustments for Fiscal Years 2012- 

2015. These adjustments will not affect the 6.75% rate increase 

for Seven Springs customers and the 5% rate increase for Aloha 

Gardens North customers, which was approved by the FGUA 

Board in November 2008, and will take effect for bills rendered 

on or after October 1, 2010. A 9.75% increase will take effect for 

bills rendered on or after October 1, 2011. // FGUA Lindrick Utility 

Service customers will see a 5% rate increase which was approved 

by the FGUA Board in January. The rate adjustments will take 

effect on bills rendered on or after October 1, 2010. The rates cover 

capital improvement, operations and maintenance costs. // Lastly, 

FGUA Consolidated System customers will see a 3% increase which 

was approved by the FGUA Board in November 2009. The rate 

adjustment will take effect on bills rendered on or after October 1, 

2010. The increase covers maintaining the system. // The FGUA has 

applied for funding through the FDEP State Revolving Fund (SRF) 

and United States Department of Agriculture. The grants or loans 

awarded may reduce the cost for capital improvement projects 

to the FGUA Seven Springs and Aloha Gardens Utility Systems. // 

Customers with any service, billing or water quality concerns may 

contact the FGUA Pasco Utility System Customer Service Office at 

(727) 372-0115. 


Pasco County Office 

727-372-0115 

6915 Perrine Ranch Road 

New Port Richey, Fl 34655 

FguaCS_PascoCo@govserv.com 

FLORIDA GOVERNMENTAL UTILITY AUTHORITY Board Members Lea Ann Thomas, Chairperson (863-534-6031); Robert Knight, Vice Chair (352-527-7647); Michele L. Baker, Vice Chair (727-847- 

8115); Jim Lavender (239-479-8505); Shane Parker (863-675-5220); Bart Arrington (863-491-7500) Alternates Polk: VACANT, Lee: Douglas L. Meurer, PE (239-479-8779); Hendry: VACANT; Pasco: Bruce 

E. Kennedy, P.E. (727-847-8115); Citrus: VACANT; Desoto: VACANT System Management Robert E. Sheets, System Manager (850-681-3717); Tarek Fahmy, Capital Program Manager (877-552-3482); 

Jerry Connolly, Operations Manager (877-552-3482) Contact Faith Doyle, Clerk to the Board, FGUA Operations Office, Suite 2000, 280 Wekiva Springs Rd, Longwood FL 32779, 877-552-FGUA (3482) Toll 

Free, 407-629-6900. System Office & Customer Service Centers Golden Gate: 239-455-1583, Lehigh Acres: 239-368-1615, Pasco Systems: 727-372-0115 WWW.FGUA.COM FGUA News Editor: 

mmiller@govmserv.com

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