Arizona Attorney General Terry Goddard 2006 Annual Report
Arizona Attorney General Terry Goddard 2006 Annual Report Arizona Attorney General Terry Goddard 2006 Annual Report
Public Advocacy Division (continued) that included operating as an illegal treatment, storage and disposal facility, and illegally transporting hazardous waste. The case settled for $115,000 in civil penalties. • El Paso Natural Gas Company. El Paso conducted a 21-mile pipeline renovation project in violation of state and federal asbestos regulations. The company entered into a Consent Judgment that included penalties in the amount of $225,000 and injunctive relief. emissions of hazardous air pollutants at its facility. • Nordic Boats. This Lake Havasu boat manufacturer operated without an air quality permit. The manufacture of these boats results in the emission of styrene, requiring a Class I air quality permit. EES successfully negotiated the terms of a Consent Judgment that included penalties in the amount of $94,000. • North American Sleek Craft. This Lake Havasu boat manufacturer operated without an air quality permit. The manufacture of these boats results in the emission of styrene, requiring a Class I air quality permit. EES successfully negotiated the terms of a Consent Judgment that included penalties in the amount of $75,000. 42
Consumer Complaints More than 25,000 Complaints Filed The Attorney General’s Consumer Information & Complaints (CIC) Unit received 25,124 consumer complaints in fiscal year 2006. For the fourth consecutive year, car sales and repair services ranked as the No. 1 complaint filed. Each complaint is reviewed by a CIC staff member. Many complaints result in enforcement actions against companies or merchants under the Arizona Consumer Fraud Act. The Office is prohibited by law, however, from giving individual consumers legal advice. Consumer fraud, as defined by Arizona law, is any deception, false statement, false pretense, false promise or misrepresentation made by a seller or advertiser. Persons who believe they have been victims of consumer fraud Auto sales & repairs Telemarketing, spam Misc. services (ambulance services, florists, party rentals, taxis, telegrams…) Business opportunities (work at home/own your own business) Credit services Collection services Phone Services Internet auctions Prize Notification Advertising 0 500 1000 1500 2000 2500 3000 should first contact the company in writing and request the relief thought to be appropriate. Consumers can file an online complaint with this Office by Complaints and Inquiries Fiscal Year 06 (July 1, 2005-June 30, 2006) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . visiting www.azag.gov or by calling 602-542-5763 in Phoenix, 520-628-6504 in Tucson, or 1-800-352-8431 outside the two metro areas. 43
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- Page 5 and 6: 2005-2006 Highlights The Fight Agai
- Page 7 and 8: 2005-2006 Highlights Border Securit
- Page 9 and 10: 2005-2006 Highlights ID Theft As id
- Page 11 and 12: 2005-2006 Highlights Colorado City
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- Page 17 and 18: Consumer Protection Cases (continue
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Public Advocacy Division (continued)<br />
that included operating as an<br />
illegal treatment, storage and<br />
disposal facility, and illegally<br />
transporting hazardous waste.<br />
The case settled for $115,000 in<br />
civil penalties.<br />
• El Paso Natural Gas<br />
Company. El Paso conducted<br />
a 21-mile pipeline renovation<br />
project in violation of state and<br />
federal asbestos regulations.<br />
The company entered into a<br />
Consent Judgment that<br />
included penalties in the amount<br />
of $225,000 and injunctive relief.<br />
emissions of hazardous air<br />
pollutants at its facility.<br />
• Nordic Boats. This Lake<br />
Havasu boat manufacturer<br />
operated without an air quality<br />
permit. The manufacture of<br />
these boats results in the<br />
emission of styrene, requiring a<br />
Class I air quality permit. EES<br />
successfully negotiated the<br />
terms of a Consent Judgment<br />
that included penalties in the<br />
amount of $94,000.<br />
• North American Sleek Craft.<br />
This Lake Havasu boat<br />
manufacturer operated without<br />
an air quality permit. The<br />
manufacture of these boats<br />
results in the emission of<br />
styrene, requiring a Class I air<br />
quality permit. EES successfully<br />
negotiated the terms of a<br />
Consent Judgment that<br />
included penalties in the amount<br />
of $75,000.<br />
42