CTSM Portfolio / Michael Mecham Page 1

9. Address
10. Years in business
11. Number of company locations
12. Number of staff at each location
13. Indicate subsidiary/private company, parent company
14. Union status and date contracts expire
15. Labor management relationship
16. Trade Show industry associations
17. Strategic intent of the company
6.1 CONTRACT MANAGEMENT
Buyer will manage this project through one Project Administrator: Debra Henriquez, Manager of
Event Planning. The Project Administrator has sole authority over technical and contractual issues.
Seller shall designate a specific individual as a Project Manager to this position with appropriate
authority to legally bind Seller.
Explain your philosophy of account service and the type of assistance that can be expected from the
Named Project Manager. Address at least the following in your narrative:
1. Does the account rep travel to each show
2. Are travel expenses passed on to the client If so, how
3. What is the role of the account rep at the show, prior to the show, following the show and
in non-show periods.
4. What follow-up is provided to the client subsequent to a show
5. Will sub-contracted offices be managing refurbishment or new construction
6. Anticipated method and frequency of compunction with LS&Co. representatives.
6.2 PRODUCTION/SERVICE PLAN AND STATUS REPORTS
A. Production Plan
Seller shall submit a Production/Service Plan with the proposal.
B. Quality Control Plan
Seller shall submit a Quality Control Plan with the Product/Service quote. Seller shall submit a
written summary description of the system for controlling all significant characteristics and actions
required to ensure process outputs meet Buyer requirements. All Seller specified processes, within
the Control Plan, shall be characterized with a Process Flow Chart representing process operations,
transportation, inspection, product/service process delays and product storage throughout the
process.
C. Vendor Management
Seller shall provide Buyer access to vendor selection criteria, vendor survey results and historical
performance data upon Buyers request.
CTSM Portfolio / Michael Mecham
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