A Dubliner's Guide to the Residential Tenancies Act 2004 ... - Dublin.ie

What is mediation
The mediation process is supportive
and non-confrontational. A mediator
assists the parties to explore each
other’s respective positions and reach
a resolution of the dispute to which
both parties agree. The hearing is
confidential.
What is adjudication
A PRTB Adjudicator is appointed to
the case and examines the evidence
of the parties and investigates the
dispute fully. The Adjudicator will
decide how the dispute is to be
resolved. The hearing is confidential.
What is a tribunal
A tribunal takes place if any party
wishes to appeal the Adjudicator’s
decision within 21 days or in the event
that mediation is unsuccessful and any
of the parties request a tribunal
hearing. In exceptional circumstances,
the PRTB may refer a dispute directly
to the Tribunal, e.g. where there
appears to be imminent risk of
damage to the dwelling or danger to
the parties.
How long does it take for a case to
be dealt with by the PRTB
This will depend on a number of
matters including the complexity of the
case, timing of the documentation
submitted by the parties involved and
what stages are involved. The PRTB
undertakes to deal with cases as
quickly as possible.
What is the confirmation letter
The confirmation letter is sent to all
tenants as well as landlords
acknowledging the registration of the
tenancy with the PRTB. Landlords and
tenants must quote the registration
number given in the letter in any future
correspondence with the PRTB. In
addition, landlords may use the
confirmation letter as a receipt for
payment of the registration fee.
What do I do if my tenant leaves my
rented property
If your tenant(s) leaves the rented
property then it is deemed to be the
end of the tenancy. You will need to
register the new tenancy with the
PRTB within one month of the new
tenants moving in. If at least one of the
tenants remain in the rented property
and the other tenants are replaced by
new tenants, then this would be
considered an update of the tenancy
details. If there is a change of rent, you
are required to notify the PRTB and,
when doing so, you are required to
advise of any other change of the
tenancy details that have arisen in the
interim - no fee is payable when
providing an update of tenancy details.
The tenancy registration form, which is
downloadable from the PRTB website
(www.prtb.ie), can be used for this
purpose also.
What do I do if my landlord gives
me a notice of termination of
tenancy and I feel that it is not
valid
If you receive a notice of termination of
tenancy and you consider that it is not
valid, then you should contact the
PRTB by telephone (01 635 0600) or
e-mail (disputes@prtb.ie) within 28
days of receipt of the notice to discuss
the matter.
A Dubliner’s Guide to the Residential Tenancies Act, 2004 26
(Updated January 2008)