UL Group - Industrial Products

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MNC Doing Business in India in all Key Markets with state of Art Infrastructure. We have already started in Bangalore and other metros are in pipeline. We also are investing in logistics in regions and minimising the supply time of at least the fast moving products. UL also is looking at the prospects of UL-E-shop , as a step to take care of the emergency needs of customers. This shop will carry adequate inventory, the best possible logistics supported by custom built software to give all the tracking details. The target is to have this E-shop opened by 1st April 2012. U L Group always has “Technology” as our foundation. Upgrading ourselves with new Technologies is not our need but our way of life. We have our new R &D centre and technology centre coming up in Pune which will be well equipped with various requirements for developments along with demonstration kits, Training programs and communication technology set ups for hand-on experiences for our customers , which will include various Fieldbus Technologies such as Profibus, Foundation Fieldbus (FF), Devicenet , Ethernet , Fiber Optics and Wireless technologies and engineering services. For those who are not aware, we also offer Certified Engineer training courses for the above Field Bus technologies. As you can see FDI is freely allowed in all sectors including Services. We too at UL Group have huge investments planned in our Engineering services company and by the end of year are expecting a pool of not less than 100 engineers for the services. As you might have seen we are “B to Y’ Products, Services & Solutions (PS&S) provider, I.E if A- is a controller and Z- is field, we offer everything between B-Y. We always compliment with our customers and not compete with them. In nutshell , the Investments are all around B-Y. Q & A Elaborate on your Company’s Manufacturing Locations , products and R & D Setups. U L Group is head Quartered in Pune. We have our Distribution and Engineering company as well in the same vicinity. Our three state of the art manufacturing units are also in City of Pune . The manufacturing includes , Electronic assembly Unit, Cable Harnessing Unit and third unit is dedicated to control & automation solutions right from Kick of Meeting with the customer to engineering , programming and manufacturing of automation equipments like control cabinets , junction boxes to up to Factory acceptance test support to the end customer, can be availed from one stop.. Our manufacturing units are located in vicinity at Industrial estate of Hadapsar where we are into services of Control and wiring cabinets, junction boxes, Building control Anniversary 2011 PURCHASE 93
MNC Doing Business in India automation panels etc. Looking at the future expansion we have one moiré unit at around 50KMs from Pune where we undertake panels for special applications like wind, Excitation etc. We also do lots of work of special cable harness pertaining to Wind and solar sector. At present our R & D centre and Technology centre is in Katraj , but as mentioned above it will soon be shifted to the worldclass premises. Q & A Q & A India has the largest number of companies outside of Japan that has been recognized for Excellence in Quality. Outline the Product Quality Assurance measures undertaken by your company in India. First and foremost we have done is to improve the Quality in livelihood of our people. Quality of livelihood for us means enhancement in awareness and hence knowledge through trainings and education which ultimately contributes to the functions people deliver . We have ensured that their basic needs of education and medical are taken care by the company. You will be surprised, but our HRD plays a very prominent role in our Quality Management. Finally who Drives the Quality Quality starts at people’s mind as their outlook to deliver best .So it’s the people who drive the Quality. So the emphasis has to be more on the Quality at the top of our shoulder. We at U L group have taken that as a big focus. There are lots of sessions on need of Quality, the effects of Quality etc. We have taken most of our people from shop floor to show the usage of the product they produce at the customers end. How easy or difficult for the customer if there is a small deviation in our product which we might be small thing for us. Apart for the basics, we have set up processes , by having strong considerations towards Safety, Documents & Records, work, Instructions ,being as Lean as possible. The quality Manual is very user friendly and we have tried that there is an explaination for the Work Instructions. We find that this has also made a difference as it’s an instruction with a purpose and not just because a standard demands it. The team is regularly following tools like CAPA, 8-D analysis etc. Importantly the QA is having direct access to Top management as well. We are Quality Certified Organisations and all the companies, including the Distribution company, this is seldom, is ISO certified. We have undergone various International Audits from leading MNCs with good scores. We also work with SAP , as our ERP to make the supporting processes more universal and systematic. In short, Quality Assurance is a process and not a destination. We strongly believe in it and are in tune to the same. The issues, Challenges and advantages of doing Business in India. Well, with regards to Issues and Challenges working in India, the basic thing which come in my mind is FLEXIBLITY. Everything , I.E Time, Planning, Schedules are very Elastic. Now this leads to a huge disruptment of all your actions. I also find the bureaucracy in all levels to be a big issue. You see, we are caught in a mix of cultures. The Indian Entrepreneur works in one environment and faces the customer of different culture altogether . Our bringing does not permit us to say “ NO” and even if you dare, the acceptance to “NO” is just not possible. This at times becomes very dangerous as you tend to take more work or project which is beyond your scope just for the reason of avoiding to be in bad books. As management it is therefore very important to create an environment To add to the woes is the Infra Structure. There is a need to plan Redundancy in all levels, be it Power, water, transport , the list can go on. These finally are the costs which one recovers from someone and thus making the compete supply chain costly. This is not giving productivity or benefit to anyone. It’s purely a non productive cost. I also find that lots of unwanted things are blown out of proportion and the interest 94 PURCHASE Anniversary 2011
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