Exceed onDemand A Technical Whitepaper

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Exceed onDemand 5 — A Technical Whitepaper Exceed onDemand ® Overview Introduction to Exceed onDemand The inevitability and subsequent popularity of mobile access stems from its many business advantages, including better customer service, improved processes and measurable productivity gains — all made possible with anywhere, anytime, any device access to information. The business benefits are so compelling that the International Data Corporation (IDC) believes a full two-thirds of the U.S. workforce will require mobile access by 2006. Nearly half of the workforce in Western Europe is already mobile and Gartner has calculated that the number of visitors to public wireless LAN HotSpots more than quadrupled in a single year from 2002 to 2003. IDC reported a corresponding increase of nearly fourfold in the number of HotSpot users during the same period, and predicts that the user population will increase at a healthy 105% compound annual growth rate (CAGR) through 2007. The result of this initial success is that users are starting to demand more freedom to choose when and where they access the key applications they need to do their jobs effectively. In effect, they want access to all the same critical business applications and information they get from their desks and IT can readily justify the cost involved based on the many business benefits afforded. Critical enterprise applications e.g. sales force automation, inventory tracking and patient records can be extended to remote and mobile workers, customers or business partners. Specialized or “vertical” applications in certain industries, such as health care, finance, real estate, insurance, shipping, utilities and others, can also be made available to the mobile workforce to allow quick decision making based on current information. Exceed onDemand provides and an access gateway between existing infrastructure and mobile users. The main advantage for the enterprise is better implementations which require absolutely no changes to existing applications, or network infrastructure. Hummingbird’s mobile solution is cost-effective based on its centralized deployment and management, requiring no special client for basic access. For mission-critical applications, Exceed onDemand was designed to support load-balancing across multiple servers eliminating a single point of failure. Robust scaling capabilities, enterprise class security and management features make Exceed onDemand an affordable solution for the mobile workforce. 8
Operating Systems Specifications > Exceed onDemand 5 — A Technical Whitepaper Exceed onDemand is comprised of three major component groups and each group has its own operating system requirements: Server Client Other Components (Including Deployment Tools and Server Manager) UNIX and Linux > AIX 5.x and up > HP UX 11 and up > Sun Solaris (SPARC) 2.6+ > SunSolaris (x86) 2.8+ > Intel ® Linux kernel 2.4+, including: Microsoft Windows, including: > 2000 Server > 2000 Advanced Server > XP Professional > Server 2003 Table 1 — Operating Systems specifications Microsoft Windows, including: > 2000 Professional or Server > XP Professional > Server 2003 In addition, Exceed onDemand Client can be launched from: > Internet Explorer 5.x, 6.x and above Microsoft Windows, including: > 2000 Professional or Server > XP Professional > Server 2003 9
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