Exceed onDemand A Technical Whitepaper

Exceed onDemand 5 — A Technical Whitepaper
Exceed onDemand ® Overview
Introduction to Exceed onDemand
The inevitability and subsequent popularity of mobile access stems from its many business advantages,
including better customer service, improved processes and measurable productivity gains — all made
possible with anywhere, anytime, any device access to information. The business benefits are so
compelling that the International Data Corporation (IDC) believes a full two-thirds of the U.S. workforce
will require mobile access by 2006. Nearly half of the workforce in Western Europe is already mobile
and Gartner has calculated that the number of visitors to public wireless LAN HotSpots more than
quadrupled in a single year from 2002 to 2003. IDC reported a corresponding increase of nearly fourfold
in the number of HotSpot users during the same period, and predicts that the user population
will increase at a healthy 105% compound annual growth rate (CAGR) through 2007.
The result of this initial success is that users are starting to demand more freedom to choose when
and where they access the key applications they need to do their jobs effectively. In effect, they want
access to all the same critical business applications and information they get from their desks and IT
can readily justify the cost involved based on the many business benefits afforded. Critical enterprise
applications e.g. sales force automation, inventory tracking and patient records can be extended to
remote and mobile workers, customers or business partners. Specialized or “vertical” applications in
certain industries, such as health care, finance, real estate, insurance, shipping, utilities and others,
can also be made available to the mobile workforce to allow quick decision making based on
current information.
Exceed onDemand provides and an access gateway between existing infrastructure and mobile users.
The main advantage for the enterprise is better implementations which require absolutely no changes
to existing applications, or network infrastructure. Hummingbird’s mobile solution is cost-effective
based on its centralized deployment and management, requiring no special client for basic access.
For mission-critical applications, Exceed onDemand was designed to support load-balancing across
multiple servers eliminating a single point of failure. Robust scaling capabilities, enterprise class
security and management features make Exceed onDemand an affordable solution for the
mobile workforce.
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