here - City of Reedley
here - City of Reedley
here - City of Reedley
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Department Goals<br />
The Department will continue to improve customer service and support services provided to<br />
other <strong>City</strong> Departments. As a result <strong>of</strong> the Department's recent strategic planning session, the<br />
top priority identified is to stabilize staffing so that appropriate cross-training, back-up and<br />
coverage <strong>of</strong> essential tasks can occur. Some specific goals for the upcoming year include:<br />
• Submit to and obtain approval from the State Department <strong>of</strong> Finance for the Long-<br />
Range Property Management Plan as required by AB 1484 for former properties held by<br />
the Redevelopment Agency.<br />
• Begin review <strong>of</strong> options available for future replacement <strong>of</strong> the <strong>City</strong>'s financial system.<br />
• Continue work on a Department Policies & Procedures Manual for all department<br />
functions, including financial, payroll, investments, contracts, utility billing, and business<br />
license functions.<br />
• Maintain part-time staff for a majority <strong>of</strong> the direct customer interaction at the utility<br />
billing counter and attainment <strong>of</strong> electronic filing goals for utility, accounts receivable<br />
and business license records.<br />
• Reassign accounts payable duties currently performed by the same employee that does<br />
<strong>City</strong>wide personnel, benefits, and payroll.<br />
• Review existing departmental purchasing polices and develop a <strong>City</strong>wide Purchasing<br />
policy.<br />
• Transition remaining employees that receive live payroll checks to direct deposit or pay<br />
cards.<br />
• With Council approval, successfully transition the <strong>City</strong> to a self-funded dental program.<br />
• Transition the <strong>City</strong>'s medical provider from CalPERS to the San Joaquin Valley Insurance<br />
Authority.<br />
• Work with Stakeholders to determine appropriate policy for retiree health coverage and<br />
implementation <strong>of</strong> policy prior to January 1, 2014.<br />
• Continue work on a central database <strong>of</strong> all <strong>City</strong> agreements and contracts; set up regular<br />
monitoring for insurance requirements, reporting, lease payments, etc.<br />
• Complete the transition <strong>of</strong> Business License records to an OCR document management<br />
system (DocStar); begin the transition for utility records.<br />
• Continue to refine and update the five-year capital improvement plan and incorporate<br />
working capital and capital set aside requirements into every area <strong>of</strong> the operation; i.e.<br />
CFDs, enterprises, General Fund assets, etc.<br />
• Purchase additional desktop scanners for staff to immediately electronically 'file' utility<br />
account documents, and have the ability to complete filing between customer<br />
interactions.<br />
• Update the <strong>City</strong> Injury and Illness Prevention Program to ensure continued Cal/OSHA<br />
compliance, and commitment to a safe workplace.<br />
• Continue to improve the <strong>City</strong> website, including the quality and quantity <strong>of</strong> content, to<br />
encourage more use by residents and other stakeholders.<br />
Page 52<br />
CITY OF REEDLEY<br />
ADOPTED BUDGET 2013-2014