ntambanana local municipality (kz 283) - KZN Development Planning
ntambanana local municipality (kz 283) - KZN Development Planning
ntambanana local municipality (kz 283) - KZN Development Planning
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6. BEHAVIOURAL KPA<br />
Key Performance<br />
Key Objectives<br />
Indicator<br />
To ensure effective<br />
and acceptable<br />
behaviour within<br />
the organization.<br />
1. To develop<br />
municipal<br />
competencies<br />
underpinning<br />
service delivery.<br />
2. Customer service<br />
questionnaires.<br />
3. 360 Assessment:<br />
Internal<br />
• Teamwork<br />
• Decisiveness<br />
• Focus<br />
• Understanding<br />
customers<br />
• Time management<br />
• Etc<br />
Performance<br />
Target for<br />
2005/2006<br />
June 2006<br />
June 2006<br />
June 2006<br />
Responsibility<br />
Corporate<br />
Services<br />
Manager<br />
Page 105 of 114
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