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ntambanana local municipality (kz 283) - KZN Development Planning

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3. GOVERNANCE KPA<br />

Key Objectives Key Performance<br />

Indicator<br />

1. To improve public No of IDP Road shows<br />

participation in 06/07 budget<br />

Municipal<br />

Processes<br />

Performance Target<br />

for 2005/2006<br />

4 x road shows per<br />

tribal authority<br />

Responsibility<br />

Corporate<br />

Services<br />

Manager<br />

2. To establish the<br />

Batho Pele<br />

Customer service<br />

principles<br />

3. To ensure<br />

corporate<br />

governance of the<br />

<strong>municipality</strong><br />

4. To improve<br />

function of ALL<br />

committees<br />

<strong>Development</strong><br />

of<br />

Customer Service Index<br />

Workshop on Batho Pele<br />

Develop Questionnaire<br />

Level of function of the<br />

audit committee<br />

Number of meeting<br />

Attendance at meetings<br />

–minimum to form a<br />

quorum<br />

Exco<br />

Manco<br />

Portfolio Committees<br />

CSI questionnaire<br />

March 2006<br />

100% functionality by<br />

the end of June 2006.<br />

Achieve minimum in<br />

80% of the meetings<br />

Minimum of 5 attending<br />

80% of the meetings<br />

Page 101 of 114

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