ST RAT H MOR E

FAQ
Frequently Asked Questions
How Orders Are Filled
Get your order in by July 6, 2007 for best
seats! Orders with the most concerts will
be filled and seated first. Renewing
subscribers and members get priority; we
will attempt but cannot guarantee that
returning subscribers get the same seats.
Seats may vary from one concert to another.
Subscription tickets will be mailed beginning
in mid-August, no later than two weeks prior
to the date of the your first performance.
Subscriber Returns and
Exchanges
Subscribers retain certain exchange privileges
that single ticket buyers to not enjoy.
Subscribers may exchange their subscription
tickets for another performance presented by
Strathmore with no exchange fee. When you
exchange into a higher-priced performance,
you will be charged the difference between
the new ticket and your exchanged ticket; if
you exchange into a lower-priced performance,
we will place the difference on your
account to use by June 30, 2008. To
exchange, return your tickets by mail or in
person by 5 p.m. the day of the performance
for evening performances and by 5 p.m. the
previous business day for matinee performances.
Please call the ticket office at
301-581-5100 or visit www.strathmore.org
for detailed instructions on how to exchange
tickets.
Children
Strathmore welcomes children and families.
For ticketed events, all patrons regardless of
age are required to have a ticket. Patrons
are urged to use their best judgment when
bringing children to a concert that is intended
for adults. Some performances are more
appropriate for children than others.
Parking
For ticketed events in the Music Center’s
Concert Hall, complimentary parking is
located in the Grosvenor-Strathmore Metro
garage off of Tuckerman Lane. At the end of
each ticketed event in the Concert Hall, the
exit gates of the garage will be open for
30 minutes. If you leave before, or up to 90
minutes after this 30-minute period, you
must show your ticket stub to the Metro
attendant to exit. Valet Parking is available
for a fee at the drop-off circle along
Tuckerman Lane. Parking for events in the
Mansion at Strathmore is complimentary in
the Mansion lot. Enter at 10701 Rockville
Pike. Please visit www.strathmore.org for
detailed directions and parking information.
P.A.S.S.: Patron Access and
Support at Strathmore
Strathmore welcomes patrons with disabilities.
Please call the Ticket Office at least two
weeks in advance to request accommodations
for performances. Accessible options
include, but are not limited to:
Every seating section includes
wheelchair accessible seating
Special seating accommodations for
mobility, vision, and hearing impaired
patrons
Assistive-listening devices
available in the Concert Hall
Large print programs
Sign-interpreted performances
available on request (Subject to
availability); please make requests
by calling 14 days in advance of
performance. Voice by phone at
301-581-5100 or TTY via Maryland
Relay for MD residents at 711 or outof-state
at 800-735-2258.
Be A Strathmore VIP—
Become a Member Today
Please consider including a Membership contribution with your subscription order. Your gift
supports great performances and education programs. Membership gives you special
access to events, discounts, and more. Membership means value, invitations, and priority—
you’re a VIP!
Membership Levels and Benefits
First In Line $75
• Membership for Two
• Invitations to the New Member Reception
and all Fine Art Opening Receptions in
the Mansion
• Advance notice of Strathmore
performances and special programs
• Summer Parking Pass in the Mansion lot
for Strathmore Free Outdoor Concerts
• Advance copy of quarterly Strathmore
News and the Calendar of Events
• 10% savings on Tea Room Reservations
• 10% discount on Gift Shop merchandise at
both the Mansion and Music Center
$75 of this gift is tax deductible
By Special Invitation $150
All preceding benefits, plus:
• A Strathmore Passport containing opportunities
and invitations to attend special
events presented by Strathmore, BSO at
Strathmore, National Philharmonic,
Washington Performing Arts Society,
Levine School of Music, and CityDance
$150 of this gift is tax deductible
Let the Music Play $300
All preceding benefits, plus:
• Seating Priority in the Concert Hall
• Listing in Applause at Strathmore program
magazines, the winter issue of Strathmore
News, and the Strathmore Annual Report
$300 of this gift is tax deductible
Bring a Friend $500
All preceding benefits, plus:
• Gift membership for a relative or friend at
the $75 “First in Line” level
• Invitation to cocktail reception with the
Strathmore Board and Chair prior to the
annual donor Thank You Concert
• Listing on the Donor Wall in the Music
Center
$450 of this gift is tax deductible
Strathmore’s Vanguard Society $1,000
All preceding benefits, plus:
• Notice of last minute tickets to select
performances
• Invitation to annual President’s Luncheon
$900 of this gift is tax deductible
MEMBERSHIP
Directions
Strathmore is conveniently located on
Rockville Pike, just off the Capital Beltway or
I-270 and immediately adjacent to the
Grosvenor-Strathmore Station on Metro’s
Red Line.
Complete information on accessibility and
support services may be found online at
www.strathmore.org or by requesting the
P.A.S.S. brochure.
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