SOL MELIA ANNUAL REPORT 00 COMP
SOL MELIA ANNUAL REPORT 00 COMP
SOL MELIA ANNUAL REPORT 00 COMP
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MILESTONES 2<strong>00</strong>0 · RESEARCH & DEVELOPMENT<br />
2. Inside.<br />
The company is working on optimising the<br />
functionality of its Intranet to improve internal<br />
company management at all levels. The<br />
incorporation of the SAP platform (System<br />
Application Programmes) will allow the storage<br />
of an immense amount of data, required<br />
to accelerate and improve processes using<br />
Internet channels. The new applications cover<br />
5 main areas: Sales Force Automation (SFA),<br />
hotel receptions (RA 2<strong>00</strong>0), financial control<br />
tools (FICO), Human Resources (PA and<br />
PP) and purchasing (MM). The integration<br />
and use of these valuable applications are<br />
expected to generate significant savings in<br />
time and money.<br />
3. Business to Business (B2B).<br />
Buyside.<br />
The incorporation of new technologies will<br />
also bring the centralisation of purchasing processes<br />
and allow them to be carried out online,<br />
leading to improved efficiency, more competitive<br />
pricing and reductions in operating costs.<br />
Sol Meliá is a co-founder together with<br />
Telefónica, Barceló, Iberostar and the BBVA of the<br />
Hotelnetb2B.com portal. A further 18 hotel<br />
companies have taken a stake in the venture<br />
which aims to provide the finest possible service<br />
to all hotel managers and their suppliers to allow<br />
them to optimise the purchasing process for<br />
goods and services using new technologies.<br />
The portal aims to operate throughout Spain,<br />
the Mediterranean and Latin America and already<br />
has a portfolio of more than 9<strong>00</strong> hotels in 21<br />
countries. The expected investment for its first<br />
two years of operations is 5,<strong>00</strong>0 million pesetas<br />
(€30 Mn.).<br />
This firm commitment to e-transformation has<br />
already begun to bear fruit, with awards received<br />
during the year 2<strong>00</strong>0 including the following:<br />
AWARD FROM TO<br />
Estrategas.com Dinero Magazine Sebastián Escarrer<br />
(Vice Chairman Sol Meliá)<br />
Best Website CETT (Hospitality & Sol Meliá<br />
Tourism Research Centre)<br />
Hermes Award HTR Magazine (France) Sol Meliá<br />
for Best Website<br />
S OL<br />
M ELIÁ<br />
A NNUAL R EPORT 2<strong>00</strong>0<br />
36