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Suppliers<br />

BUSINESS<br />

The suppliers who accounted for 5% or more of our total purchases and the percentage contribution<br />

of such supplier towards our total purchases for each of the past three years are as follows:-<br />

Suppliers Type of Purchase FY1997 FY1998 FY1999<br />

Open Market, Inc Order management system<br />

to support our e-commerce<br />

platform — 13.6% 10.6%<br />

Oracle Systems SEA (S) IT solutions 9.0% — —<br />

Pte Ltd<br />

Tien Wah Press Pte Ltd Printing services — 5.6% —<br />

Open Market, Inc provides a complete, open and integrated set of e-business applications for managing<br />

online content, commerce and customer relationships for businesses worldwide built on open industrystandard<br />

platforms. We bought the Transact, Open Market’s order management system, for our ecommerce<br />

business. The Transact provides complete order management, online customer service,<br />

security, authentication, record-keeping, flexible purchasing and payment models and secured<br />

transaction processing.<br />

Oracle Systems SEA (S) Pte Ltd is part of Oracle Corp, one of the world’s leading supplier of<br />

software for information management. Oracle provided secured database solutions and professional<br />

services for software solutions and support to us.<br />

Tien Wah Press Pte Ltd printed the publication, “Singapore Career Guide”, for the past three years.<br />

We are dependent on our parent company, SPH, the publisher for all the national newspapers in<br />

Singapore, for news content. Prior to 1 March 2000, SPH did not charge us for the news content and<br />

neither did we charge SPH for hosting its online newspapers. However, with effect from 1 March<br />

2000, SPH charges us royalty and licensing fees for its English, Malay and Tamil news content while<br />

we charge SPH a hosting fee for hosting its online English, Malay and Tamil newspapers on our<br />

websites. Our wholly-owned subsidiary Zaobao.com, has a similar arrangement with SPH in respect<br />

of its Chinese content with effect from 1 May 2000. The nature of our dealings with SPH is described<br />

in greater detail in the “Interested Party Transactions” section of this Prospectus. The royalty and<br />

licensing fees payable to SPH may become a significant purchase cost to us in the future.<br />

COMPETITION<br />

The Internet market is evolving very rapidly and barriers to entry are low, enabling newcomers to<br />

launch new sites and products at relatively fast speeds using low cost commercially available software.<br />

Competition among Internet sites is very keen and the intensity is expected to increase significantly<br />

in the future. We expect our competitors to continuously improve the performance of their current<br />

products and services or to bring onto the market new products, services and technologies.<br />

74

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