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10<br />
Annual Report 2000<br />
This new millennium has been a fantastic year for the Group. We saw a huge surge in operations in all<br />
our markets and believe that the strong growth in demand for health care products will continue. Health<br />
care products are no longer deemed as luxury goods but a necessity, as society trends towards a more<br />
sophisticated and health conscious lifestyle.<br />
We have a first mover advantage and are already the established leader in this industry. Even so, we have<br />
only touched the rim of the health care business. Taking just Asia as an example: while there are more<br />
than 3 billion people and over 500 million households, we are selling only less than 30,000 chairs a year.<br />
Hence we believe there is huge potential growth for our business.<br />
CEO’SMESSAGE<br />
Our outlook for 2001 is therefore positive. With the expansion of the Group’s global network by 32 point-<br />
of-sale outlets to 241 over the last year, we are confident of further growth through franchising, acquisitions,<br />
and synergistic tie-ups. Currently, negotiations are underway to appoint franchisees in the Philippines,<br />
Australia, and United Kingdom. The Group will also be implementing a new Enterprise Resource Planning<br />
and Customer Relationship Management system that will lay the foundation for our eOSIM online business.
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