MILLEMIGLIA PROGRAM GUIDE - Alitalia

Buy & gift miles - terms & conditions
The MilleMiglia member acknowledges and accepts these terms and conditions (hereinafter
“Terms and Conditions”) by submitting his or her online request to purchase Alitalia miles
(referred to herein as “miles”). The sales of miles is a service provided to MilleMiglia members
by Points.com Inc., a corporation resident in the Province of Ontario, Canada (“Points.com”),
authorized by Alitalia on the basis of an agreement between them to sell Miles or transfer Miles
from the account of a Millemiglia member to another Millemiglia member.
1. The person who wants to buy or gift miles must be a member in good standing of
MilleMiglia. The same condition must be satisfied by person who will be given the gift.
2. The member’s purchase request shall not be effective until accepted by Points.com.
Acceptance by Points.com shall be evidenced only by the actual delivery of miles to the
account of the purchaser or the recipient of the gift.
3. The member purchasing or gifting miles has the right to cancel any purchase or gift, without
penalty and without specifying the reason, within ten (10) working days from the day the
transaction was confirmed by Points.via e.mail. Any request to cancel a purchase or gift
shall be communicated to Alitalia by e-mail at: buymiles.support@alitalia.it. If the right
to cancel is exercised according to the above mentioned procedures and deadlines the
purchaser will be reimbursed the sums already paid. Refunds will be made in the shortest
possible time and in any event within thirty (30) days from the date on which Alitalia has
received the notice of cancellation. If the member does not comply with the procedures and
terms for exercising the right to cancel as specified in this section, the purchaser shall not
be entitled to any refund.
4. Other than the provisions of section 3 above, the purchase and the gift of miles are nonrefundable.
5. Purchased or gifted miles will not count toward qualification for any increased or improved
status in the MilleMiglia Program.
6. Each MilleMiglia member may buy miles in increments of 1,000 miles. Millemiglia members
may purchase or receive up to 40,000 miles in each transaction and up to 40,000 miles in
each calendar year.
7. The purchaser agrees that Points.com may use his/her name, email address, Millemiglia
account information and credit card information for the purpose of processing his/her
requested transaction. Except as required to investigate or prosecute fraud or as permitted
or required by law, Points.com will not use or disclose the member’s personal information
for any purpose other than the foregoing unless with the member’s consent.
8. Furthermore the purchaser declares that he or she has previously obtained the authorization
from the recipient to transmit the recipient’s name, e-mail address and MilleMiglia number to
Points.com in order to complete a Gift Miles transaction.
9. Neither the purchaser nor the recipient may sell, barter or otherwise conduct any
unauthorized distribution of miles purchased or received hereunder. If any miles purchased
or received as a gift are resold, distributed or used for improper purposes as determined by
Points.com.com in its sole and absolute discretion, or obtained through credit card abuse or
fraud or other illegal means, Points.com may, cancel, void, refuse to honor and/or confiscate
such miles and pursue any and all other rights and remedies that may be available. .The
purchaser agrees to fulfill Points.com’s requests concerning any investigation or prosecution
of anyone engaging in or suspected of engaging in abuse or fraud with respect to the
purchase or gift of miles hereunder.
10. The purchase of miles is not a guarantee of the availability of any MilleMiglia rewards.
Therefore Points.com shall have no liability or responsibility where the member is unable to
use or redeem purchased or received miles.
11. The purchaser agrees to pay Points.com in full by credit card prior to any miles being
posted to his or the recipient’s MilleMiglia account. By submitting a request to purchase or
gift miles the purchaser authorizes Points.com to charge his credit card number provided.
12. The purchaser agrees that the awarding and use of all miles, including those purchased
or gifted hereunder, are subject to the terms, conditions, exclusions and limitations of the
MilleMiglia program, and that Alitalia has the sole and exclusive authority and responsibility
for operating, modifying and establishing the terms and conditions applicable to the
MilleMiglia Program. Points.com shall have no liability or responsibility to the member for,
and has no obligation to notify the member of, any action, inaction or decision taken by
Alitalia in connection with the MilleMiglia Program. The purchaser hereby agrees not to
make any claim against Points.com for any action, inaction or decision taken by Alitalia in
connection with the MilleMiglia Program. Points.com shall not be treated as the agent of
Alitalia for any purpose.
13. The purchaser or the recipient, under the provisions of applicable law, in the moment of
the award request can use the miles purchased or gifted up to the maximum of 75% of the
award value in miles (25% of the miles required for an award must be earned miles with
Alitalia or Alitalia’s Partners).
14. EXCEPT IN CASE OF GROSS NEGLIGENCE AND WILLFULL MISCONDUCT POINTS.
COM’S LIABILITY, SHALL NOT EXCEED THE AMOUNT PAID BY THE MEMBER FOR
THE PURCHASE OR GIFT OF MILES. IN NO EVENT SHALL POINTS.COM BE LIABLE
FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES SUFFERED
ABOUT THE MILLEMIGLIA PROGRAM
MILLEMIGLIA KIDS
EXCLUSIVE CLUBS
EARNINGS MILES
ALITALIA
AIR ONE
SKYTEAM
OTHER PARTNER AIRLINES
COMMERCIAL PARTNER
GRIFFAIR
BUY, GIFT AND TRANSFER MILES
REDEEMING MILES
ALITALIA
SKYTEAM
OTHER PARTNER AIRLINES
MILLEMIGLIA CHARITY PROGRM
RULES AD REGULATIONS
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