June 2012.pdf - RCSA

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BUSINESS MANAGEMENT ISSUES Do you make important purchasing decisions This one could save you! Ever bought a house, or even a car for that matter Yes, well let’s think about how you went about that important, and costly, purchase. You no doubt started by thinking about your needs, two bedrooms or three, sedan or hatch This is a critical step in the buying process as it helps you identify what is important to you, the buyer. It also helps narrow down your search by removing any of the unsuitable options that only serve to distract you from your objective. Now you narrow it down further by thinking about the features and benefits. A pool Yes please! Or maybe that Bluetooth connection you just can’t do without. Thought about price yet Probably not, because you’re in that blissfully ignorant stage of the process that has you thinking more about what you want rather than what you can afford. Human nature shows us that while price is important, it’s not the be all and end all. Now you’re into the home stretch of the buying process and you’ve got a mental picture of what you want. If you’re like me, that’s a shiny new Range Rover with all the fixins’ probably retailing for $100,000 plus but I’m not in the real world yet, so that’s OK. Nuts and bolts time: while price is definitely a key stage in the buying process, its weight on your decision will very much depend on what you are buying. A litre of milk will see you purchase the cheapest option because all milk is the same right If you are buying a house or car, your buying price will be much more flexible: $20,000 more for the right choice is not a problem. If you are like me, you love watching those reality property shows, particularly the parts of the show when Mr Smith over there declared, “Not going to buy that for a dollar over $800,000”. Two minutes later, old mate Mr Smith is the proud new owner of a $987,000 four bedroom, two bathroom renovator in the not-so-nice part of town. Why did he do it when the same Mr Smith complained when the local Coles supermarket was out of the home brand margarine Not sure exactly, but I’m sure it has a lot to do with human nature. Why then do we make important buying decisions for our business by starting at the end, the price, and working from there Price seems to be the key factor when buying critical services for your business, even though this could see you buying something that does not fit your business needs and potentially be completely useless when needed most. Ever tried eating with a plastic knife and fork Cheap to buy, looks like a knife and fork, but completely useless. Moving on to the title of the article, this one could save you! I’m an insurance broker so I can’t show you my face, but I can try and save you from buying that plastic knife and fork. So here it is – five questions that could help save your business (in no particular order): • Identify your risks, ask yourself what it is you are trying to insure against. Insurance is there to help you in the worst case scenario so that should be your starting point. Do you have on-hired workers If so, you will need cover that extends to covering these workers at their host (vicarious liability) – most policies do not cover this as standard. • Can’t answer the above That’s OK, that’s what insurance brokers are there for. So question two is, do you have the right insurance partner for your needs There are many to choose from but you should be focusing on the ones who can serve your business needs the best. Do they understand your industry Do they have a track record in your industry Have they heard of the RCSA or have you seen them at RCSA events If any of the answers are “no”, then maybe you should look around. • My mother used to say “If it looks too good to be true it usually is”. Handy tip that one, Mum. Ask yourself, if I was paying X last year and now it’s Y this year and Y is far cheaper than X, you should be asking why. Now I was never a maths whizz but I know the answer is not stick-my-head-in-thesand. Unfortunately claims can’t be paid against policies written on the back of a beer coaster, those days have long gone. • What do I want to get out of my chosen insurance partner There are options out there for you to consider. Some will send you the bill when it falls due and chase you up when you don’t pay, but don’t offer much more. If that’s what you want, then fine, but remember there are others that can offer much more: personalised service, insurer contract reviews, and advice that goes beyond the traditional. The choice is yours, so choose wisely. 22 RCSA JOURNAL
BUSINESS MANAGEMENT ISSUES Technology trends at the speed of tomorrow • The most important question and the one question that can save your business is, Will my insurance cover be there for me when I need it If you don’t have the right cover in place from the start, then unfortunately your business could be at risk. While buying cheap insurance seems like a great idea to cut costs in today’s uncertain financial climate, the true cost to your business could be far worse than any saving made. To find out if you are truly covered, contact OAMPS recruitment insurance on 1800 552 551. We don’t sell plastic knives and forks, just recruitment insurance. Danial Mullin, Team Leader, Professional Schemes, OAMPS Insurance Brokers Ltd There are a number of technology trends that have been bubbling for some time, that are now beginning to converge. The adoption of mobile technology, the rise of personal search and the use of web services are likely to transform the recruiting landscape. Mobile is white hot. In Australia, SEEK are now seeing over twenty per cent of our visits coming from mobile devices, with annual growth in visits via mobiles up 169 per cent year on year. Many believed that the mobile user wouldn’t apply for jobs. We are now seeing real proof that they do. On our recently launched SEEK Jobs app for iPhone we’ve seen that jobseekers are starting the application process at almost the same rate as on the desktop site. We expect 30-40 per cent of our usage to come from mobile in the next 12 months. This will have a few impacts on recruiting: • Firstly, employers and recruiters who have job application processes that are not mobile-friendly are going to miss out on relevant candidates. SEEK recognised this issue and we‘ve optimised our application processes for mobile – even allowing candidates to apply with a resume stored on our desktop site. We’re also working hard to help jobseekers “pick up where they left off” across any device. • Secondly, it is likely that the quality of some job applications will reduce – so for hard to fill roles you might start to see some short cover letters and un-tailored CVs! The rise of personal search – enabling jobseekers to tailor their search experience to get exactly what they want – is going to make it easier to find their ideal job. When you look at brands like Amazon and Facebook, your profile, interests and behaviour define the experience. We are starting an exciting journey at SEEK working towards a more personalised experience. Jobseekers will be able to describe their ideal job, upload a profile and we will deliver them the right results, putting them in front of the right advertisers. This will no doubt open up a number of new targeted advertising options. Web services are being used in a number of industries to help companies collaborate across value chains and to integrate systems between organisations in real time. SEEK has already introduced a couple of web services. The first is SEEK Application Export that allows our advertisers to use the SEEK mobile application process and have these applications delivered straight into their systems. The other integrates Jobseeker Profiles into ATS and Ad loading tools. Over time, SEEK will roll out other real-time services within the recruiting ecosystem. This will make it easier for our clients to interact with and get the most from SEEK. So when you put it all together, SEEK is moving with the times and redefining the job board category – into a more mobile, personal, proactive and integrated service. Doug Blue – SEEK Product Director. JUNE 2012 23
Page 1 and 2: ecruitment and consulting services
Page 3 and 4: Please pass on to: ________________
Page 5 and 6: Protecting what matters most to you
Page 7 and 8: Here’s the story so far First, we
Page 9 and 10: 2012 RCSA GALA BALL & Awards Nick M
Page 11 and 12: 2012 RCSA GALA BALL & Awards Standi
Page 13 and 14: focus: RECRUITMENT AT THE SPEED OF
Page 15 and 16: 2012 RCSA INTERNATIONAL CONFERENCE
Page 17 and 18: international comment Ciett Report
Page 19 and 20: international comment My dad is big
Page 21: BUSINESS MANAGEMENT ISSUES retired
Page 25 and 26: 74 per cent of employers do not con
Page 27 and 28: BUSINESS MANAGEMENT ISSUES Key job
Page 29 and 30: BUSINESS MANAGEMENT ISSUES The more
Page 31 and 32: Integrity assured. We’re passiona
Page 33 and 34: Association news In the media In th
Page 35 and 36: Association news groups in the char
Page 37 and 38: Association news New Zealand Update
Page 39 and 40: Contact Elise Zervos directly on 04
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Page 43 and 44: For 1-10 Temps or Contractors Forev

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