1 - Seiko I Infotech Inc.

▼Troubleshooting for ethernet
Cause
Protocol (xpt, ftp, lpr)
is not specified
The printer name of
lpr is not correct.
(When lpr protocol is
used)
The user name of ftp
is not correct. (When
ftp protocol is used)
The password of ftp is
not correct. (When ftp
protocol is used)
xpt TCP port setting is
not correct
Network setting (such
as TCP protocol) at
the host side is not
correct
Checking method
- Check if the protocol (xpt, ftp,
lpr) setting is made active at the
device side.
- Check if the printer name
matches between host side and
device side.
- Check if the user name designate d
by the host matches the user name
designated by the device.
- Check if the password designated
by the host matches the user
name designated by the device
(user name = password on device
side).
- Check if the TCP port address
matches between host side and
device side.
- Ask the system administrator for
confirmation.
Corrective measure
- Make the protocol setting
active.
- Specity correct printer name.
(Ask the system administrator
for confirmation, because a
setting method is different
between UNIX and Windows.)
- Use the correct user name, or
change the user name at the
device side.
- Use the correct password, or
change the user name at the
device side.
- Specify correct xpt port address.
- Make correct network setting at
the host side. (Because a setting
method is different depending
on the host unit, ask the system
administrator for confirmation.)
Chapter 14 Troubleshooting
■When output results are faulty
Cause
Binary designation is not
made (in case of ftp
connection)
Checking method
- Check if the data is transmitted
after the ftp command (bin) was
issued.
Corrective measure
- Issue the bin command and then
transmit the data to the device.
(However, bin may not be issued
even if the bin is designated
depending on the host unit. In
such a case, fix the setting to bin
at the device side.)
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