1 - Seiko I Infotech Inc.

Troubleshooting
■Items to be checked
Before calling your dealer or our service center, check the following
items and take corrective measures.
Symptom Items to be checked Corrective measure
No power
Failure to start or
operate correctly
Power cable connection
Power supply to the outlet
ERROR lights and LCD
message display
Interface cable connection
Plug the power cable into the outlet correctly.
Supply power to the outlet.
Take appropriate measures according to the
error message. ⇒Page 14-3
Connect the interface cable correctly.
Failure to plot
Failure to plot
transmitted data
immediately
Frequent paper
jam
ERROR lights and LCD
message display (See
"Note" below)
DATA light (on or
flashing)
Paper type
Take appropriate measures according to the
error message. ⇒Page 14-3
Review the time-out setting.
Check whether the paper type setting matches
the type of the loaded paper. ⇒Page 7-2
Use our recommended paper. ⇒Page 1-7
Paper roll Load the paper correctly. ⇒Page 2-16
Check whether there is
any foreign material in
the paper path
Remove any foreign material.
( "Paper Jam" ⇒Page 14-3)
Note
◆ In case of a communication warning or data error, the
ERROR lamp does not light. Also, an error message,
even if displayed, will disappear when the next operation
is performed.
If a problem occurs between the computer and the device
immediately after the line connection, check the LCD for
presence of a communication warning (⇒ page 14-23) at
the time of transmission of data to the device.
For a data error, an error message can be printed on the
drawing (⇒ page 14-28).
14-2