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Release Notes April 30, 2009 - Passkey

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<strong>Release</strong> <strong>Notes</strong> <strong>April</strong> <strong>30</strong>, <strong>2009</strong><br />

Key Features<br />

Wait List V2<br />

The new Wait List allows attendees to reserve available nights while requesting to<br />

be placed on the wait list for unavailable nights.<br />

The Wait List screen still displays each wait list request but introduces new list<br />

management features. As inventory becomes available, each wait list request can<br />

now be processed individually or the entire list at once with one click.<br />

The Manage Inventory screen also displays the total wait list requests by night. Add<br />

inventory and process requests instantly by clicking the new Book button.<br />

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Events using the current Wait List functionality will not change. To use the new<br />

features, clear the existing list, and then turn Wait List off and on from the Event<br />

Details page.<br />

A new Wait List User Guide is available on the <strong>Passkey</strong> Customer Care Center under<br />

" Documentation" at www.passkey.com/customercare.<br />

Updated Page Headers<br />

The top of each page has a new look to save space while still containing the same<br />

functionality.<br />

Additional Features and Fixes<br />

SmartAlerts<br />

• A new Block and Pickup Sub‐block Detail Alert has been added. The alert<br />

attaches the Sub‐Block Detail Excel report to the email.<br />

• Alerts now properly calculate Free‐Sell in the pickup amounts.<br />

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Event Dashboard<br />

• The Event Dashboard now calculates number of rooms instead of<br />

reservations. This only impacts multi‐room reservations made on the<br />

Reservation Agent Form.<br />

All “Block” fields now use Original Contract instead of Current Block.<br />

The Pickup graph uses Original Contract instead of Current Block.<br />

•<br />

•<br />

• Available rooms are calculated as [(Original Contract) – (Sold)]. If Primary<br />

Inventory is being used, it will be deducted from the Block number so<br />

Available will be 0 after the Original Contract is sold, regardless of remaining<br />

availability in the event.<br />

Attendee Website<br />

• The two “Edit” modify buttons on the review page have been changed from<br />

“Edit” to “Change Room Type” and “Change Details”. The “Change Room<br />

Type” button links to the Hotel Details page instead of the Step 1 page for<br />

easier room changes.<br />

• A new “French (Canada)” locale is available in addition to the existing<br />

“French (France)” locale.<br />

EventExpress<br />

• The default settings for “Same number of rooms” and “Same rate for all<br />

nights” now default to “on” for new events.<br />

• The “Event Type” drop‐down list has been moved from the left‐sidebar to<br />

Section 1.<br />

• The Affiliates section is now collapsed by default.<br />

Group MasterLink<br />

• Organizer users with Multi‐Property functionality can create either HD or<br />

CW events when approving GML messages.<br />

• GML messages will always use the Room Type Library’s room name if the<br />

library room codes match with the message.<br />

• Incoming GML messages using non‐USD currency are now supported.<br />

Group Campaigns<br />

• A new Weather tag has been added to Group Campaigns. The tag will insert<br />

the current weather for the event city.<br />

• The limit for uploaded Excel files in Announce Event campaigns have been<br />

increased to a maximum of 2,000 emails in one list (up from 1,000).<br />

• Increased support for custom HTML has been added to reduce the chance of<br />

certain HTML tags being overridden by <strong>Passkey</strong>.<br />

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Hotel Dashboard<br />

• A new checkbox will exclude all third‐party events from the <strong>Passkey</strong> Channel<br />

Reservations and Reservation Method widgets. Third‐party events are<br />

defined as any event not created by the hotel (for example, local Convention<br />

and Visitor Bureau events). Uncheck the box to show only hotel‐created<br />

events. The checkbox does not affect the other dashboard widgets.<br />

A refresh button has been added to each widget to update the data.<br />

•<br />

• An isolated case where the Reservation Method widget may not display<br />

properly has been resolved.<br />

Login Page<br />

• Users who have forgotten their username can now have an email sent to<br />

them by entering the email address on their User Profile.<br />

QuickList<br />

• Reservations with stay dates greater than <strong>30</strong> days are now accepted in list<br />

uploads.<br />

• An issue where email text sent to planners sporadically did not display line<br />

breaks properly has been resolved.<br />

• “United States” is now listed first in the Country drop‐downs for the<br />

Reservation and Billing Address fields.<br />

Reports<br />

• Reports now have dedicated “Excel” and “PDF” buttons for easier exporting.<br />

• An issue where the Delegate report sorted on acknowledgement number<br />

instead of last name has been resolved.<br />

• The Event Activity report now shows the proper Gross Revenue total instead<br />

of Net Revenue.<br />

Reservations<br />

• Serbia and Montenegro are added to the country list.<br />

Res Q<br />

• ResQ displays up to 100 records on a screen (up from 20).<br />

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