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Avira User Manual

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Introduction<br />

• Send the required file packed (WinZIP, PKZip, Arj etc.) as attachment of an email to the<br />

following address:<br />

virus@avira.com<br />

Note<br />

As some email gateways work with anti-virus software, you should also provide<br />

the file(s) with a password (please remember to tell us the password).<br />

• You may also send us the suspicious file via our website:<br />

http://www.avira.com/sample-upload<br />

Reporting False Positives<br />

If you believe that your <strong>Avira</strong> product is reporting a detection in a file that is most likely<br />

"clean", send the relevant file packed (WinZIP, PKZip, Arj etc.) as an email attachment to<br />

the following address:<br />

virus@avira.com<br />

Your Feedback<br />

At <strong>Avira</strong>, our customers' security is paramount. For this reason, we don't just have an inhouse<br />

expert team that tests the quality and security of every <strong>Avira</strong> solution before it is<br />

released. We also attach great importance to the indications regarding security relevant<br />

gaps that could develop and we treat those seriously. If you think you have detected a<br />

security gap in one of our products, please send us an email to the following address:<br />

vulnerabilities@avira.com<br />

1.5 Menu Bar Overview<br />

<strong>Avira</strong><br />

• About <strong>Avira</strong>: Opens a sheet with product and version information as well as the<br />

copyright notice.<br />

• Provide Feedback: Opens the <strong>Avira</strong> website where you may enter your feedback to<br />

help us make improvements.<br />

• Preferences: Opens the Preferences window where you may fine-tune some<br />

configuration settings of your <strong>Avira</strong> product.<br />

• Services, No Services Apply, Services Preferences: Opens the Services submenu<br />

with the Keyboard Shortcut preferences.<br />

• Hide <strong>Avira</strong>: Hides all of the windows of the currently running <strong>Avira</strong> application and<br />

brings the most recently used application to the foreground.<br />

• Hide Others: Hides the windows of all the other applications currently running.<br />

<strong>Avira</strong> Mac Security - <strong>User</strong> <strong>Manual</strong> (Status: 29. 05. 2012) 7

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