JOHN WAYNE AIRPORT MEDIA GUIDE

MEDIA GUIDE
www.ocair.com/newsroom
September 2013

MEDIA GUIDE
Welcome to John Wayne Airport 1
Public Information Office
Contact Information
Routine Parking Guidelines
Media Procedures 2
Routine Media Procedures
Routine Media Checklist
Emergency Media Procedures
Emergency Media Checklist
Events Concerning Airlines
Commercial Filming Other Than News
Contact Information Guide 4
Orange County Agencies
John Wayne Airport Fixed Based Operators
Federal Government
Airlines Serving John Wayne Airport
Commercial Carrier
Commuter Carrier
Cargo Carrier
Airfield Map 6
John Wayne Airport Thomas F. Riley Terminal Map 7

Welcome to John Wayne Airport
John Wayne Airport (JWA) is owned by the County of Orange and is operated as a selfsupporting
enterprise that receives no general fund tax revenue. Located approximately 35
miles south of Los Angeles, between the cities of Costa Mesa, Irvine and Newport Beach on
unincorporated county land, JWA is the only commercial service Airport in the County.
The service area includes over three million people within the 34 cities and unincorporated
areas of Orange County. The Airport serves approximately nine million passengers annually and
reaches nonstop destinations in the United States, Canada and Mexico. John Wayne Airport’s
Federal Aviation Administration designated call sign is SNA.
More information can be found at www.ocair.com. Follow us on Twitter @johnwayneair and on
Facebook.com/johnwayneairport.
Public Information Office
The JWA Public Information Office operates as part of the Airport’s Public Affairs Division. The
Public Information Officer (PIO), or his/her designee, is designated by the Airport Director as
the person responsible for responding to and coordinating media inquiries.
Contact Information
Jenny Wedge, Public Information Officer
Office: 949.252.5182
E-Mail: jwedge@ocair.com
Office Hours: Monday - Friday 8:00 AM - 6:00 PM
Routine Parking Guidelines
With advance notification and coordination by the Airport PIO or a member of the Public Affairs
staff, the media may be provided with complimentary, short-term parking on the Departure
(upper) Level roadway on the east (left) side of the roadway, across from the flag poles/Valet
Parking drop-off area(s). All vehicles must be inspected by Airport Operations or Airport Police
Services personnel prior to the vehicle being left unattended. Unmarked media vehicles may be
provided with a temporary parking hang tag to be displayed from the rearview mirror of the
vehicle. Marked media vehicles do not require a temporary parking hang tag. Vehicles parked in
this area, or in any unauthorized area without prior JWA approval may pose traffic/safety issues
and are subject to towing. Two-hour parking spaces are available in Parking Structures A1, B2
and C.
1

Media Procedures
Routine Media Procedures
Media inquiries and all media access to JWA property, whether of a routine or emergency
nature, should be made through, and coordinated with, the Airport PIO. To the extent possible,
all requests to film and/or interview on Airport property should be made in advance. Any
unauthorized access to secure areas of the Airport will result in the notification of Airport Police
Services with a request that they take appropriate action.
Routine Media Checklist
• With advance approval from the Airport PIO and a temporary parking permit, media
vehicles may be parked on the Departure (upper) Level roadway on the east (left) side
of the roadway, across from the flag poles/Valet Parking drop-off area(s).
• Media are required to display media credentials at all times.
• Media are requested to check in with the Airport PIO, or an Airport representative
designated by the PIO, via cell phone upon arrival at the Airport, unless a meeting
location has been previously established.
• When on Airport property, media should be accompanied by a JWA representative,
unless otherwise directed.
Emergency Media Procedures
In the event of an emergency at the Airport, JWA will make every effort to provide the media
with accurate and timely information. For information, briefings and escorts to an incident site,
media should report to the John Wayne statue located inside the Thomas F. Riley Terminal
between Terminals A and B on the Arrival (lower) Level. Unauthorized access to an incident
site, or any unauthorized location at the Airport, will result in the notification of Airport Police
Services with a request that they take appropriate action. Should access to the Riley Terminal
be restricted due to the nature of the emergency, media should report to the John Wayne
Airport Eddie Martin Administration Building located at 3160 Airway Avenue in Costa Mesa for
information.
Emergency Media Checklist
• Emergency media inquiries should be directed to the Airport PIO or designated Airport
representative.
• Parking at the Airport may or may not be available in an emergency. If access to the
Airport is available, follow routine parking guidelines.
• Media are required to display media credentials at all times – both with the vehicle and
on the person.
• Check in with Airport PIO/designated Airport representative at the John Wayne statue
located inside the Riley Terminal.
2

• Media should be accompanied by a JWA representative with appropriate security
badging at all times, unless otherwise directed.
• Media access to secure and/or restricted areas of the Airport will be considered on a
case-by-case basis. The Airport may request that a media pool be formed and used.
When access to secure and/or restricted areas of the Airport is authorized, media are
required to remain with their Airport escort(s).
Events Concerning Airlines
Inquiries involving a specific airline should be directed to the airline’s media contact found on
page 5. General contact information for airlines and other JWA business partners can be found
on our website at www.ocair.com.
Commercial Filming Other than News
Commercial filming requires advance approval and a permit, and includes, but is not limited to
feature films, documentaries, commercials, television, short films, independent ventures,
promotional videos, etc. Commercial filming and photography requests are reviewed on a caseby-case
basis.
For commercial filming information and requests, contact:
JWA Public Affairs
info@ocair.com
949.252.5168
Commercial filming permit request forms and additional information can be found under the
Business & Employment section of www.ocair.com.
3

Contact Information Guide
Orange County Agencies
John Wayne Airport
Orange County Fire Authority (OCFA)
Thomas F. Riley Terminal
1 Fire Authority Road
18601 Airport Way Irvine, CA 92602
Santa Ana, CA 92707
714.573.6200/6201 (Office)
949.252.5200 714.319.4657 (Cell)
www.ocair.com
www.ocfa.org
John Wayne Airport
Orange County Sheriff-Coroner Department (OCSD)
Eddie Martin Administration Building
550 North Flower Street
3160 Airway Avenue Santa Ana, CA 92703
Costa Mesa, CA 92626
714.647.7042 (Office)
949.252.5182 (Office) 714.904.7042 (PIO Cell)
www.ocair.com
www.ocsd.org
County of Orange
CEO Media Relations
333 W. Santa Ana Boulevard
Santa Ana, CA 92701
714.834.6203 (Office)
714.448.0750 (After Hours)
www.ocgov.com
John Wayne Airport Fixed Based Operators
Atlantic Aviation
Signature Flight Support
19711 Campus Drive, Suite 100 19301 Campus Drive
Santa Ana, CA 92707 Santa Ana, CA 92707
949.851.5061 949.263.5800
www.atlanticaviation.com
www.signatureflight.com
4

Federal Government
Federal Aviation Administration (FAA)
310.725.3580 (Regional Public Affairs Office)
310.725.3300 (24-Hour Regional Operations Center)
www.faa.gov
Transportation Security Administration (TSA)
310.387.8127 (West Coast Public Affairs Office)
877.632.7327 (24-Hour Pager)
www.tsa.gov
U.S. Customs & Border Protection (CBP)
562.980.3110 (Public Information Office)
cbpmediarelations@dhs.gov
www.cbp.gov
National Transportation Safety Board (NTSB)
202.314.6100 (Office of Public Affairs)
www.ntsb.gov
Department of Homeland Security (DHS)
202.282.8010 (Office of Public Affairs & After Hours)
www.dhs.gov
Airlines Serving John Wayne Airport
Commercial Carrier Office After Hours Terminal
AirTran Airways 214.792.7675 214.792.7675 C
Alaska Airlines 206.392.5101 206.304.0008 A
American Airlines 817.967.1577 817.931.1348 A
Delta Air Lines 404.715.2554 888.763.5304 A
Frontier Airlines 720.374.4560 720.374.4560 C
Interjet 017222765300 beatriz-munoz@interjet.com.mx B
Southwest Airlines 214.792.7675 214.792.7675 C
United Airlines 312.997.8640 281.354.0240 B
US Airways 480.693.5729 480.693.5909 B
WestJet 888.954.6397 media@westjet.com A
Commuter Carrier Office After Hours Terminal
United Express
A
(Operated by Skywest) 435.634.3548 435.705.2989
Cargo Carrier Office After Hours
FedEx 901.434.8100 901.434.6000
UPS 949.452.2082 310.418.3047
502.329.3060 502.442.9572
5

BUISNESS
CENTER DR.
Airfield Map
A
B
C
D
G
H
CHANNEL
SR-55
COSTA MESA FWY
SR-55
E
COSTA MESA FWY
I
FISCHER AVENUE
CONTROL
FLOOD
CLINTON ST.
AVENUE
LEAR
DRIVE
AVE.
KALMUS
BAKER STREET
PAULAR NO AVENUE
RED HI L AVENUE
AIRWAY AVENUE
McCORMICK AVENUE
F
BRISTOL STREET SOUTH
CORONA DEL MAR FREEWAY (SR 73)
BRISTOL STREET NORTH
AIRWAY
TW D
TW D
TW E
TW E
TAXIWAY B
TW F
Ike Jones Road
TW G
EXTENSION
I KE JONES ROAD
TW H
TW H
TW J
TW J
TAXIWAY B
COMMERCIAL RUNWAY 19R
GENERAL AVIATION RUNWY 19L
TW K
TW K
TW L
TW L
AIRPORT LOOP ROAD
SAN DIEGO FREEWAY
MAIN STREET
CIRCLE
QUAIL STREET
CAMPUS DRIVE
DOVE STREET
TAXIWAY AY A
C A M P U S
TW H
TW J
TAXIWAY C
TW K
TW L
TAXILANE A
GATE 22 THOMAS F. RILEY TERMINAL
GATE 1
PARKING C
TERMINAL C TERMINAL B TERMINAL A
PARKING A1
PARKING B2
PARKING A2
INTERSTATE 405
SKY PARK S
SKY K S
SKY Y PARK
K
D RI V E
NEW
P OR T
BIRCH STREET
AIRPORT WAY
MACARTHUR BOULEVARD
PLAZA
DR.
WESTERLY PL.
SCOTT DR.
CORINTHIAN WY
J
K
L
MIC H E LSON DR
DUPONT
M
N
A
B
Clinton Street/Photo Vantage Point
Lyon Air Museum
H
I
Main Street Lot (Public Parking)
T - Lot (Employee Parking)
C
Paularino Gate
J
Dove Street Gate
John Wayne Airport
18601 Airport Way
Santa Ana, CA 92707
949.252.5200
www.ocair.com
D Eddie Martin Administration Building
3160 Airway Avenue, Costa Mesa, CA
E FAA Control Tower
F Aircraft Rescue & Fire Fighting (ARFF) Station #33
G Airport Loop/Photo Vantage Point
K
L
M
N
Central Utility Plant
Thomas F. Riley Terminal
(Terminals A, B and C)
Flag Poles/Valet Parking (Departure Level)
John Wayne Statue (Arrival Level)

TERMINAL C
9 18 17 16
TERMINAL B
TERMINAL A
15 14 13 12 11 10 9 8 7 6 5 4 3
GATES
35
36
Departures
(Upper Level)
34
Parking C
33
19
2
29 28 27
21 20
32
18
12
31
17
14 13 7 6
5 4 3
11 10
Airline Ticketing 26 25 24 23 22
Airline Ticketing Airline Ticketing
SECURE AREA SECURE AREA SECURE AREA
Security Screening
Security Screening
Security Screening
30
16 15
9 8
Parking A1
1
Arrivals
(Lower Level)
U.S. Customs
and Border
Protection
7
Baggage Claim
Baggage Claim
Offices
Offices
4 3 2 1
6 5
John Wayne Statue
37
Baggage Claim
Offices
Airport Operations/Security Office
Parking B2
Ground Transportation Center
Parking A2
CONCESSIONS
A variety of food and specialty item concessions are located throughout Terminals A, B and C. While the majority of the concessions
are located in the secure area of the Terminals (only accessible to visitors with a boarding pass), snack shops and news stores are
also available for all visitors on the Departure (upper) Level near the ticket counter areas, and in Terminal A Baggage Claim.
Dining Shopping Symbols Legend
2
3
4
Starbucks
California Pizza Kitchen
McDonald’s/McCafé
21
22
23
Subway
Pei Wei
Jerry’s Wood-Fired Dogs
1
5
6
Hudson Newswall
Hudson News/DiscoverOC/
Tech on the Go
Sunglass Hut
29
Caterina’s
30 OC TravelMart
31
CNN Newsstand OC/
Tech on the Go
Information
Men’s Restrooms
Women’s Restrooms
Airline Ticketing/
Check-in
Airline Club Lounge
Skycaps
9
10
11
12
15
18
19
20
Zov’s Grab-and-Go
Ruby’s Diner/
Ruby’s Diner To Go
Farmer’s Market by
Laguna Culinary Arts
Vino Volo
La Tapenade
Mediterranean Café
McDonald’s/McCafé
Starbucks
Hobie Sand Bar
24
25
26
32
33
34
35
Pinkberry
Zov’s
Javi’s
Carl’s Jr./Green Burrito
Starbucks
Cíao Gourmet Market
Anaheim Ducks Breakaway
Bar & Grill
7
8
13
14
16
17
27
28
Rip Curl
CNN Newsstand OC
Brookstone
Open 2013
XpresSpa
Open 2013
CNBC News OC
South Coast News
InMotion Entertainment
Beachfront News
36 CNBC News Express
37
Hudson Newswall
Family Restroom
Elevator
Escalator
Art Exhibition
ATM
Pay Phones
Telecommunications
Devices for the Deaf
Baggage Carts
Baggage Claim
Parking
Valet Parking
Buses/Shuttles
Taxis
Rental Cars