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2012 Annual Report - Ixe

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Informe Anual 2010<br />

<strong>Annual</strong> <strong>Report</strong> <strong>2012</strong><br />

cost of funding stable. On the other hand there was a slight increase of 2.1% in past due loans,<br />

mainly due to the clean-up of some Fincasa Hipotecaria (housing) assets. As a result, Banorte<br />

consolidated its position as one of Mexico’s three largest financial institutions. We are already<br />

the second largest bank in terms of government and mortgage loans, the third largest in terms<br />

of retail and consumer loans, and the fourth largest in terms of credit cards, having overtaken<br />

HSBC in market share in this segment during <strong>2012</strong>.<br />

This enabled the Group to post a net profit of Ps. 10.9 billion for <strong>2012</strong>, 28% more than in 2011,<br />

driven by higher growth in revenues and slower growth in expenses. The Financial Group’s<br />

efficiency ratio improved due to positive operating leverage obtained during the year, thus<br />

enabling us to meet one of our main short-term strategic objectives, consisting of closing the<br />

gap with banks in the financial system that boast better efficiency indicators than ours.<br />

With respect to Corporate Governance, we continue to build a more independent and<br />

participative Board. During the year we held a strategic session with our Board members in<br />

which priorities for the next 5 years were defined. The results of this unprecedented effort on<br />

the part of the institution are materializing; for example, the recent alliance signed with IBM to<br />

make us a customer-centric institution.<br />

Another new initiative was the First Plenary Session of our Regional Boards in which 115 Board<br />

Members and 120 Customers participated along with special guests and speakers. The session<br />

was attended by the then President Elect Enrique Peña Nieto at the inaugural dinner and the<br />

then President of Mexico Felipe Calderón Hinojosa during the closing ceremony. Distinguished<br />

speakers included the Former Chairman of the US Federal Reserve, Alan Greenspan, former<br />

Spanish Prime Minister Felipe González and Presidents Ricardo Lagos and Ernesto Zedillo, as<br />

well as the former Managing Director of the International Monetary Fund Michel Camdessus,<br />

among other special guests. The session addressed topics of international, regional and national<br />

interest providing our Board members with unique perspectives and dialogues on the most<br />

relevant current issues.<br />

The Plenary Session brought the Regional Boards’ first year to a successful close. We now have<br />

174 Board Members sitting on our 5 Regional Boards throughout Mexico, and in 2013 we plan<br />

to create a new Regional Board representing the States of Aguascalientes, Guanajuato, San<br />

Luis Potosí, Querétaro and Zacatecas with 45 new Board Members, which will take the total<br />

number to 219.<br />

Finally, as in previous years, I would like to take this opportunity to reiterate my gratitude to<br />

our shareholders, board members, employees and customers for their ongoing commitment<br />

to Banorte. <strong>2012</strong> was undoubtedly a good year for the institution, largely due to the teamwork<br />

of all of the Financial Group’s stakeholders. I would ask you to keep up this work in 2013 so we<br />

can achieve the ambitious goals we have set for ourselves.<br />

Guillermo Ortiz<br />

Chairman of the Board of Directors of<br />

Grupo Financiero Banorte<br />

7

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