2012 Annual Report - Ixe

Notas a los Estados Financieros
Grupo Financiero Banorte
Furthermore, in 2012 we began to develop an Environmental Management System (EMS) which
will enable us to identify, capture, measure and monitor key environmental indicators at the
GFNorte level and which will be implemented in 2013.
Por otra parte, durante 2012 se llevó a cabo el desarrollo de un Sistema de Gestión Ambiental
(EMS por sus siglas en inglés) que nos permitirá identificar, capturar, medir y monitorear indicadores
ambientales clave a nivel GFNorte y cuya implementación se realizará en 2013.
Paperless Program
Paperless Champions are the green team that promotes and manages internal projects to
reduce the use of paper and toner at offices and branches. It constitutes an essential first step
towards meeting recycling objectives and lower paper consumption.
Savings on the use of paper for the first phase in
2012 were 37% compared to 19% in 2011.
In order to closely follow up each stage of the program the team was divided into 2, one
comprising the representatives of Staff areas (phase 1) and the other representatives of the
bank (branch) corresponding to phase 2. These teams met periodically to foster better practices
that in 2012 enabled them to make 37% progress with the goal of reducing paper consumption
by 50% vs. 2010 in phase 1.
In order to facilitate follow-up, the new figure of Champion Jr. was introduced at branches, its
profile being that of an executive involved in internal processes as well as members of areas
located in different buildings and/or cities.
As a result of the recent implementation of software that monitors employee printouts, in 2013
each Champion will be able to identify processes that consume relatively more paper allowing
Champions to bring focus to new paper reduction initiatives. Likewise, a communication tool
will be released (business social network) that is exclusive to the program so Champions can
interact and share ideas and good practices and work as a team.
Furthermore, the recycling program will be extended to more corporate buildings, which already
began in February 2013 with the incorporation of the Banorte Contact Center.
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