2012 Annual Report - Ixe

Informe Anual 2010
Annual Report 2012
At the end of 2012, payroll accountholders
for all 3 segments (Federal, State and Municipality)
totaled 1.86 million employees, growing
by 200,000 employees for the year.
Business and Corporate Banking
At the end of the year the loan portfolio of the Business and Corporate segments rose 10% vs.
2011. Core deposits converted to non interest bearing deposits were up 18% compared to the
previous year.
During the year the new business model aimed at customer-centered development was launched,
which establishes the Figure of Relationship Executive as the central axis for attending all of the
customers financial needs with support of a single national level management tool.
Transactional Banking
In 2012, Banorte-Ixe Transactional Banking successfully consolidated itself as a benchmark for
financial services quality for customers in the wholesale segment. Leveraging the capabilities of
both institutions, we managed to increase cross selling and improve the product range model
achieving an increase of 36% in total income compared to 2011.
In 2012 and as part of GFNorte’s priority initiatives, the construction and development of Cash
Management products in Transactional Banking were defined as well as operating parameters
and the business model that will sustain them.
OUR 2013 COMMITMENT: Provide our clients (Corporate, Business and Government) with a
comprehensive service model that will yield results and benefits in the following areas:
• Range of comprehensive solutions that go far beyond placement and guarantee compliance
with customer expectations.
• Implementation of market best practices in the use of transactional services.
• Encourage and maintain long-term relationships with our stakeholders.
• Maximize our financial results and leadership in practices that foster sustainable economic
growth in Mexico.
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