2012 Annual Report - Ixe
2012 Annual Report - Ixe
2012 Annual Report - Ixe
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Index<br />
In memoriam of Roberto González Barrera<br />
1. Our Message 5<br />
Message from the Chairman of the Board of Directors 6<br />
Message from the CEO of Grupo Financiero Banorte 8<br />
Relevant Figures and Material Events 12<br />
2. Who We Are 15<br />
Organizational Profile 16<br />
Corporate Governance Structure 18<br />
Dialogue with Stakeholders 22<br />
Awards and Recognitions 25<br />
3. What We Do 27<br />
Our Corporate Responsibility Strategy 28<br />
Economic Performance 29<br />
Social Performance 45<br />
Environmental Performance 52<br />
4. Indicators and Verifications 57