Qatar Airways - Boeing 787 Dreamliner 1 Qatar Airways Defending ...
Qatar Airways - Boeing 787 Dreamliner 1 Qatar Airways Defending ...
Qatar Airways - Boeing 787 Dreamliner 1 Qatar Airways Defending ...
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<strong>Qatar</strong> <strong>Airways</strong> - <strong>Boeing</strong> <strong>787</strong> <strong>Dreamliner</strong> 7<br />
Evaluating Program<br />
<strong>Qatar</strong> <strong>Airways</strong> believes that combination of deep and thorough planning with creative<br />
and effective communication will have satisfying result. Customers of <strong>Qatar</strong> <strong>Airways</strong> will<br />
rebuild their trust and continue flying with the leading Middle-East airline company. An<br />
effective measurement of this defending process will be easily tracked on number of<br />
cancelations. When the number of cancelation will drop to the regular 10% from todays 25%<br />
it will be direct information that it was effective. It will be also important to track number of<br />
requests to change aircraft from <strong>Boeing</strong> <strong>787</strong> <strong>Dreamliner</strong> to any other. Another way of<br />
evaluation will be possible through the executive managers who will be in close contact with<br />
<strong>Qatar</strong> <strong>Airways</strong>’ customers. During their time on board they can collect very valuable<br />
feedback on the airline as well as on the <strong>Boeing</strong> <strong>787</strong> issue and <strong>Qatar</strong>’s PR reaction.
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