Bachelor of Commerce (Digital Marketing) - Postsecondary ...

Bachelor of Commerce (Digital Marketing) - Postsecondary ... Bachelor of Commerce (Digital Marketing) - Postsecondary ...

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Activity Statements - Enabling Multi-Year Plan for Information Technology (cont’d) Objective Unit Activity 2011/12 2012/13 2013/14 2014/15+ Introduce electronic methods to convey current information in a compelling and understandable format Work collaboratively to support College outreach and partnership efforts Regularly and systematically review new and emerging technologies ISS/ PMO PMO TSS CIO TSS/ CIO CIO/ TSS NSCO LSS TSS/ NSCO Establish Business Intelligence framework and commence deployment of Dashboards for employees and students. Provide appropriate tools to analyze market opportunities and evaluate strategy effectiveness Review deployment experience with Smartboards and recommend future deployment phases and strategies Work with ICT suppliers and corporate leaders to pursue partnerships that complement the College's strategic priorities, involving for example co-op placements, applied research, curriculum development and training, and equipment placement. Work with Foundation staff to develop electronic outreach and engagement initiatives in support of the Foundation and its mission. Investigate and report on the College's ICT architecture with a view to identify when “cloud based” or offsite hosting is appropriate and measures that should be taken to ensure service continuity and privacy when using cloud based services. Conduct a review of the College's mobile access services and prepare recommendations to inform future investments in wireless and mobile services. Review and formally assess the College's experience with Elluminate software to determine whether it is an effective platform for synchronous learning college wide. Complete planning for the Information and Communications Technology infrastructures to support phase 1 of the School of Applied and Performance Arts (SAPA) in downtown London. Continued next page Information Technology Services Activity Statements 6 Appendix D

Activity Statements - Enabling Multi-Year Plan for Information Technology (cont’d) Objective Unit Activity 2011/12 2012/13 2013/14 2014/15+ Regularly and systematically review new and emerging technologies Introduce measures to sustain and enhance IT human capital. PMO ALL ALL CIO All LSS /ISS TSS Acquire and install Customer Relationship Management software to support Strategic Enrolment Management recommendations. This will serve numerous clients including Marketing & Communications, Office of the Registrar, Academic Schools and the Development Office. Complete annual performance appraisals for all staff with emphasis on professional development opportunities and priorities, and reflective practices. Support attendance and participation in conferences and symposia related to ICT developments and mastery. Support continuous skill development for Information Technology Services Managers and identify potential succession candidates for each management position. Review organization structure and personnel with a view to ensure that staffing and structure continue to meet the needs of the College. Prepare training materials and provide training opportunities to faculty and staff on emerging products such as Windows 8, MyFanshawe, Smartboards, Adobe Creative Suite, Datatel UI, etc. Staff Centre for Innovation & Learning CIO Office of the Chief Information Officer ISS Information Systems Services LEGEND LSS Learning Systems Services NSCO Network Services & Computer Operations PMO Project Management TSS Technical Support Services Information Technology Services Activity Statements 7 Appendix D

Activity Statements - Enabling Multi-Year Plan for Information Technology (cont’d)<br />

Objective Unit Activity 2011/12 2012/13 2013/14 2014/15+<br />

Introduce<br />

electronic<br />

methods to<br />

convey current<br />

information in a<br />

compelling and<br />

understandable<br />

format<br />

Work<br />

collaboratively<br />

to support<br />

College outreach<br />

and partnership<br />

efforts<br />

Regularly and<br />

systematically<br />

review new and<br />

emerging<br />

technologies<br />

ISS/<br />

PMO<br />

PMO<br />

TSS<br />

CIO<br />

TSS/<br />

CIO<br />

CIO/<br />

TSS<br />

NSCO<br />

LSS<br />

TSS/<br />

NSCO<br />

Establish Business Intelligence<br />

framework and commence deployment<br />

<strong>of</strong> Dashboards for employees and<br />

students.<br />

Provide appropriate tools to analyze<br />

market opportunities and evaluate<br />

strategy effectiveness<br />

Review deployment experience with<br />

Smartboards and recommend future<br />

deployment phases and strategies<br />

Work with ICT suppliers and corporate<br />

leaders to pursue partnerships that<br />

complement the College's strategic<br />

priorities, involving for example co-op<br />

placements, applied research,<br />

curriculum development and training,<br />

and equipment placement.<br />

Work with Foundation staff to develop<br />

electronic outreach and engagement<br />

initiatives in support <strong>of</strong> the Foundation<br />

and its mission.<br />

Investigate and report on the College's<br />

ICT architecture with a view to identify<br />

when “cloud based” or <strong>of</strong>fsite hosting is<br />

appropriate and measures that should<br />

be taken to ensure service continuity<br />

and privacy when using cloud based<br />

services.<br />

Conduct a review <strong>of</strong> the College's<br />

mobile access services and prepare<br />

recommendations to inform future<br />

investments in wireless and mobile<br />

services.<br />

Review and formally assess the<br />

College's experience with Elluminate<br />

s<strong>of</strong>tware to determine whether it is an<br />

effective platform for synchronous<br />

learning college wide.<br />

Complete planning for the Information<br />

and Communications Technology<br />

infrastructures to support phase 1 <strong>of</strong><br />

the School <strong>of</strong> Applied and Performance<br />

Arts (SAPA) in downtown London.<br />

Continued next page<br />

Information Technology Services Activity Statements<br />

6<br />

Appendix D

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