Bachelor of Commerce (Digital Marketing) - Postsecondary ...

C. Progress Towards Achieving Board Ends and College Strategic Directions
C.1 Vision and Mission (Policy A-05) (cont’d)
Retail Services will review branding and growth opportunities for Food Services through an
independent evaluation of current locations in an effort to identify future enhancements as
the College continues to grow and diversify. A capital project has been established for
future food service facilities developments. The student satisfaction KPI for our Food
Services has been near the top for large colleges and the aim is to maintain and, if possible,
further improve student satisfaction.
C.1.2. Foster a workplace where employees are proud to contribute and grow
All three Schools within the Faculty of Arts, Media and Design (FAMD) have created and will
be introducing recurring, faculty-organized and faculty-led professional development
sessions. These will range from Lunch and Learns, Mystery Topic and presentations made
by faculty of the work they or their students are doing. The goal is to improve faculty
knowledge, practice, and skills. Other externally based Professional Development activities
will be held for faculty in FAMD to maintain and enhance their skills, currency and program
reputation. These include the NAB Broadcasting Conference, Siggraph, Flash in the Can,
Broadcast Educators Group, Radio-Television News Directors Association of Canada
conference, intensive invitational drawing workshop in New York City, visiting professor at
Nova Scotia College of Art and Design, Hot Docs, Women in Film and Television, Digital
Interactive Gaming, etc.
The Continuing Education team within the Centre for Community Education and Training
Services (CCETS) has implemented a new enrolment planning process and has begun the
process of establishing a new Customer Service Charter (CSC) aimed at improving the
service levels to our students, faculty and staff for a continuous quality improvement
process. The CSC committee is dedicated to improving the quality of service received by our
customers at large, whether face to face, on the phone, online or via e-mail.
The School of Building Technology will participate in a number of Habitat for Humanity
builds over the next year. The School has developed a strong relationship with the local
Habitat group that will continue to grow and involve greater numbers of students.
Faculty in the Lawrence Kinlin School of Business and the School of Information Technology
will continue to participate in courses offered by the Illinois Online Network (ION) through the
University of Illinois, the largest provider of outsourced online teacher training in North
America to acquire eLearning certification. To date, over fifty faculty have been engaged in
completing their Masters Certificate in Online Teaching through ION. Additional faculty will
be going through the ION program to receive their certification.
The Faculty of Technology will host its annual auto slalom event with a local sanctioned
racing body open to staff, students and the general public. All of the proceeds collected will
go to the Children's Hospital Foundation and programs, facilities and successes will be
showcased as well.
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