Lost-In-Wonderland-Brochure

Lost in Wonderland 2014 Booking Form
FAQ - important information
What is the minimum number required for a booking We don’t have a required minimum number to
book; however bookings of less than eight guests will be seated together on a shared table.
Can we add people to our booking Yes, unless we are fully booked, even then we will always try our
best to fit them in!
Can I pre-order drinks To save hassle on the night, you can pre-order drinks by filling out the enclosed
form. These will be waiting for you (chilled if suitable) on your table as you are seated. By pre-ordering
your drinks, you will receive a reduced price compared to buying on the night.
Will there be a cash bar All our bars accept cash and card; however our pre-ordered drinks packages
are a great way to save money – these cannot be purchased on the night.
What if I have any special dietary requirements If you have any specific dietary requirements, please let
us know and we’ll try to cater as best we can.
Will there be a cloakroom facility available We have a cloakroom facility onsite each night, with a
charge of £1 per item for this facility.
Is there a cash machine onsite We have a free to use cash point onsite located in our main atrium.
What shall I wear The dress code for the night is smart party wear. Strictly no ripped jeans, sportswear
or trainers will be allowed.
To confirm your booking please complete and return this booking form, along with a non-refundable
deposit of £10.00 per person. Without a signed booking form your party booking cannot be guaranteed.
If you would like an electronic copy of this form, please email christmas@ricoharena.com
Please keep a copy of your booking form for your own records.
Date of Party
Booking Code
Address
Postcode
Contact Telephone
Name of Party Organiser
Total Number of Guests
Contact E-mail
- For Office Use Only
Total No. of Guests: x £10 deposit per person = £ enclosed
Your final payment will be due four weeks before your party date
Please note the final payment is based on the number of places booked on this form, this does not
include any additional places which you may want to add at a future date, as this will require a separate
booking form and payment accordingly.
I have read the terms and conditions of booking and agree that I, and all my participants, shall abide
by them.
Signed
Date
Strictly over-18s only. Places subject to availability.
Please note your booking is not confirmed until a signed booking form along with deposit payment has
been received, final payment will be due four weeks before the party date.
Dress code: Smart party wear. No ripped/dirty/bleached jeans or trainers.
Guests will be turned away if their attire is deemed inappropriate.
When will I receive my tickets Upon receiving your final payment balance, your tickets will be sent out
no later than two weeks prior to the event.
Where can I park Please note there is a £1 charge for non-hotel guests leaving their vehicle overnight.
Can I leave my car overnight Certainly and it is free for hotel guests. If you aren’t staying in our hotel
there is a £1 fee.
Can I go to the casino Yes, guests are welcome to visit the onsite G Casino after your party. Please note
G Casino operate their own entry policy and ID will be required.
Payment Method (please tick your chosen method)
Debit or Credit Card
Name
(As it appears
on the card)
Card Number
Security Code
There is no surcharge for debit or credit card payments
Card Type
Expiry Date
Postcode
Is there an age limit Our Christmas parties are open to anyone over the age of 18.
Is there a hotel near How do I book We have a 121 bedroom De Vere hotel onsite, just steps away from
the Jaguar Indoor Arena. To book, call 0844 873 6500 or email hotel.reception@ricoharena.com
Cheque
Please make cheques payable to “IEC Experience Ltd” and please write your booking name and booking
code on the reverse of the cheque.
Please send completed forms to The Christmas Team, Ricoh Arena, Phoenix Way, Coventry, CV6 6GE
16
ricoharena.com
Call 0844 873 6490 email Christmas@ricoharena.com 17