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Budget Message / Highlights - Metropolitan Water Reclamation ...

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METROPOLITAN WATER RECLAMATION DISTRICT OF GREATER CHICAGO<br />

2009 BUDGET<br />

INFORMATION TECHNOLOGY<br />

2009 BUDGET NARRATIVE (continued)<br />

The 2009 appropriation request for ITD is $20,987,200, a decrease of $895,600, or 4.1 percent, compared to the 2008 budget.<br />

Staffing will remain unchanged for a total of 72 positions in 2009.<br />

The following activities represent the major areas of focus of ITD for 2009:<br />

• Acquire and implement cost-justified technologies that support business functions to effectively manage the District<br />

growth and sustainable development.<br />

• Implement SAP Document Management system for data retention, retrieval, and recovery compliance with statutory,<br />

regulatory, and industry standard auditing requirements;<br />

• Implement SAP Records Management system and establish effective electronic record management policies and<br />

procedures consistent with the District’s record retention program and statutory and regulatory requirements;<br />

• Initiate GIS (Geospatial Information System) integration with SAP system to facilitate departments to share and view<br />

geographic information, as well as field-related information for tracking industrial use, stormwater facility<br />

maintenance, buried asset maintenance, etc;<br />

• Implement SAP xRPM (Resource and Portfolio Management system) as a tool for project management.<br />

• Maximize customer service and satisfaction among all departments by providing high quality, responsive service.<br />

• Incorporate strategies of the Information Technology Strategic Plan (ITSP) through 2011 and provide feedback to<br />

customers on project status throughout development, implementation, and maintenance;<br />

• Improve the District’s e-mail services and spam filtering;<br />

• Eliminate unnecessary tasks, workflows and reducing paper documents are aspects of identified projects that are<br />

focused on satisfying the customer and providing the tools to maximize efficiency.<br />

• Ensure availability and security of information systems.<br />

• Continue to consolidate North Side Data Center utilization to provide auxiliary power, air conditioning, and space for<br />

IT systems;<br />

• Continue to develop and document security program;<br />

• Proactively manage security at Web level, Network level and Application level;<br />

• Continued planning for the construction of the new West-Southwest Data Center.<br />

• Proactively evaluate and recommend available/emerging technologies for applicability to the District operations,<br />

performance management, and sustainability plan.<br />

• Implement eProcurement for improved supplier relationship management;<br />

• Implement SAP Strategy Management for district-wide key performance indicators to support Performance<br />

Management System and Sustainability Action Plan;<br />

• Continue Business Warehouse efforts started in 2008, and Implement SAP Business Planning and <strong>Budget</strong>ing;<br />

• Implement operations optimization data-ware.<br />

• Promote increased use of technology to improve efficiency of business processes and sustainable practices.<br />

• Implement SAP workflow, Guided Procedures for business processes;<br />

• Work with District staff to develop a business continuity plan, emergency response plan, and provide awareness and<br />

training programs for staff;<br />

• Continue improving and testing the plan;<br />

• Review the strategic plan for updates or revisions.<br />

• Provide for the development and professional enrichment of ITD staff.<br />

• Provide ongoing application and technical training for ITD professionals.<br />

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