Budget Message / Highlights - Metropolitan Water Reclamation ...

METROPOLITAN WATER RECLAMATION DISTRICT OF GREATER CHICAGO
2009 BUDGET
INFORMATION TECHNOLOGY
2009 BUDGET NARRATIVE
The mission of the Information Technology Department (ITD) is to align information technology with the stated goals and
objectives of the District and to maintain the technology infrastructures and architectures at levels that promote efficacy,
efficiency, and sustainable practices throughout the District.
In pursuit of this mission, ITD coordinates the planning, updating, and implementation of information technology throughout
the District to incorporate new technological advances and to ensure that the District’s use of technology remains focused on
providing quality services, while promoting sustainable practices. In addition, this Department establishes district-wide
computer standards, monitors and oversees computer security, and provides support for numerous district-wide applications.
ITD is responsible for:
• Refining and maintaining a district-wide Information Technology Strategic Plan (ITSP);
• Planning and program management services;
• Design, develop and implementation services for enterprise architecture;
• Applications development and support services for various business process of the District;
• Provide enterprise infrastructure operations and maintenance services;
• User support services, including Help Desk services;
• Maintaining and operating the district-wide wide-area and local-area computer networks;
• Provide, audit, and monitor (with appropriate tools) Security and Disaster Recovery Services;
• Promoting sustainable development and performance management by enhancing access and integration of information,
communication, networking, and awareness among key decision makers at the District;
• Facilitating, through up-to-date technology, the coordination and monitoring of efforts of the various departments to
accomplish the holistic and integrated approach required for sustainable development;
• Provide technical training and other information technology support to District employees to improve their abilities to use,
manage and coordinate resources for sustainable management.
The ITSP developed in 2007 outlines initiatives that will drive enhancements to the District’s information management
capabilities in support of District efforts to improve stakeholder value, core business effectiveness, operational efficiency,
enterprise asset management, life-cycle cost management, performance management, and sustainability.
The ITSP provides the foundation for:
• Identifying the key business
performance metrics that District
managers need for accurate and timely
decision making;
• Aligning information technologies
and information technology services
with the District’s vision, mission,
goals and objectives;
• Enabling business process
improvements for customer problem
resolution, facilities engineering and
construction, integrated budgeting and
planning, performance management,
and sustainable practices;
• Facilitating continuous improvement
including improvements to the
District’s asset management,
regulatory management, and financial
management programs;
INFORMATION TECHNOLOGY TRANSACTION SUPPORT
2008
BPT - Budget
3,848,000
Preparation Tool
3,316,401
3,138,139
SAP - System and
Application
Program
MMS -
Maintenance
Management
System
LIMS - Laboratory
Information
Management
10,000 40,000
System
BPT SAP MMS LIMS Outlook
These transactions represent the productivity
resulting from the systems presented, and
these systems are maintained by ITD.
• Defining a strategic direction and plans for information technology projects;
• Instilling best practices for managing IT investments;
• Delineating the key strategies for organizational and staffing structures to support information technology;
• Integrating information technology and business processes throughout the District.
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