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PARTNEREMPOWER AT-A-GLANCE - Motorola Solutions

PARTNEREMPOWER AT-A-GLANCE - Motorola Solutions

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PartnerEmpower Program<br />

<strong>AT</strong>-A-<strong>GLANCE</strong><br />

<strong>PARTNEREMPOWER</strong><br />

at-a-glance<br />

MOTOROLA SOLUTIONS<br />

<strong>PARTNEREMPOWER</strong> PROGRAM FOR<br />

RADIO CHANNEL PARTNERS


PartnerEmpower Program<br />

<strong>AT</strong>-A-<strong>GLANCE</strong><br />

<strong>PARTNEREMPOWER</strong><br />

<strong>AT</strong>-A-<strong>GLANCE</strong><br />

The <strong>Motorola</strong> <strong>Solutions</strong> PartnerEmpower Program (“PartnerEmpower”) provides<br />

a direct path to your business success. Get exclusive access to top-ranked mobility<br />

and communications products, resources and tools that help you drive sales<br />

in target industries. Enjoy the backing of a vendor that highly values channel<br />

partnership. Recognising the vital role our channel partners play in delivering our<br />

products to end user customers, we built PartnerEmpower to be value-based and<br />

results-focused.<br />

This At-A-Glance document provides a preliminary summary of PartnerEmpower participation criteria/<br />

requirements and benefits. The details on program structure, criteria/requirements, program benefits,<br />

product access, certification and more are available in the PartnerEmpower Program Guide.<br />

Please note that <strong>Motorola</strong> <strong>Solutions</strong> reserves the right to cancel or amend PartnerEmpower program<br />

benefits at any time without notice.<br />

If you have any questions regarding the program, please contact your Channel Account Manager, the<br />

regional Partner Interaction Center at pic.apac@motorolasolutions.com or visit<br />

http://www.motorolasolutions.com/ap/partnerempower to learn more.<br />

PAGE 2


PartnerEmpower Program<br />

<strong>AT</strong>-A-<strong>GLANCE</strong><br />

REQUIREMENTS<br />

& CRITERIA<br />

CORE REQUIREMENTS<br />

FOR ALL CHANNEL PARTNERS<br />

Participating channel partners must meet these program requirements on an ongoing basis.<br />

REQUIREMENTS<br />

ALL CHANNEL PARTNERS<br />

PartnerEmpower Program Application<br />

Acceptance of <strong>Motorola</strong> <strong>Solutions</strong> PartnerEmpower Program Terms<br />

and Conditions and Applicable Addenda<br />

Portfolio Sales Enablement Training<br />

Up-to-Date Channel Partner Profile<br />

Sales-Out Data Reporting (Monthly)<br />

Level I Help Desk Support (Pre/Post-Sales)<br />

PROGRAM LEVEL CRITERA<br />

RECOGNISING CHANNEL PARTNER ACHIEVEMENT ACROSS ALL<br />

<strong>PARTNEREMPOWER</strong> COMMUNITIES & TECHNOLOGIES<br />

Aligned with <strong>Motorola</strong> <strong>Solutions</strong> relationship across PartnerEmpower communities and technology areas,<br />

the Program Level Criteria determines a channel partner’s accreditation (Authorised, Silver, Gold or<br />

Platinum) within PartnerEmpower.<br />

CRITERIA<br />

AUTHORISED<br />

SILVER<br />

GOLD<br />

PL<strong>AT</strong>INUM<br />

COMMITMENT<br />

Channel Partner Competency<br />

1 Specialist 2 Specialists<br />

2 Elite<br />

Specialists<br />

CONTRIBUTION<br />

Annual Revenue/Threshold (USD)<br />

Min. $10K<br />

Contact your country Channels Sales Managers<br />

CUSTOMER S<strong>AT</strong>ISFACTION<br />

(Upcoming criteria)<br />

Customer Satisfaction Surveys<br />

# Survey<br />

Completed<br />

# Survey<br />

Completed<br />

# Survey<br />

Completed<br />

PAGE 3


PartnerEmpower Program<br />

<strong>AT</strong>-A-<strong>GLANCE</strong><br />

SPECIALIS<strong>AT</strong>ION CRITERIA<br />

PROFESSIONAL & COMMERCIAL RADIOS, MOTOTRBO SYSTEMS AND BUSINESS RADIOS<br />

Available to channel partners that resell <strong>Motorola</strong> <strong>Solutions</strong> products, Technology Specialisations<br />

recognise their expertise in a specific technology area. To achieve a technology specialisation, channel<br />

partners must meet criteria specific to that technology.<br />

CRITERIA<br />

SPECIALIST<br />

ELITE SPECIALIST<br />

SALES EXPECT<strong>AT</strong>IONS (%)<br />

SALES & TECHNICAL COMPETENCY<br />

GO-TO-MARKET ACTIVITIES<br />

1. Two Customer Success Stories<br />

2. Participation in min. three events<br />

(E.g. Workshop, Tradeshows, Seminars)<br />

3. One Business Plan Review every 6 months<br />

100% and above = 20 points<br />

Min. 85% to less than 100% = 10 points<br />

Min. 70% to less than 85% = 5 points<br />

2 Sales or Technical<br />

(both Professional or with min.1 Master) = 20 points<br />

2 Sales or Technical<br />

(with min. 1 Sales or Technical Professional) = 10 points<br />

1 Sales or Technical Associate = 5 points<br />

Complete ALL 3 Activities = 20 points<br />

Complete 2 out of 3 Activities = 10 points<br />

Complete only 1 Activity = 5 points<br />

SCORECARD<br />

FORECAST<br />

DESIGN<strong>AT</strong>ED MOTOROLA SOLUTIONS<br />

BUSINESS DEVELOPMENT CONTACT<br />

MOTOROLA SOLUTIONS VISIBILITY<br />

ON CORP WEBSITE<br />

Min. 25 points to 44 points<br />

Quarterly<br />

Min. 45 points to 60 points<br />

Monthly<br />

PAGE 4


PartnerEmpower Program<br />

<strong>AT</strong>-A-<strong>GLANCE</strong><br />

BENEFITS<br />

PartnerEmpower members have access to exceptional benefits designed to boost<br />

business, drive revenue growth, strengthen market presence, operate more<br />

effectively, and achieve significant return on investment on your relationship with<br />

<strong>Motorola</strong> <strong>Solutions</strong>.<br />

PartnerEmpower benefits are tiered. Some benefits are accessible only to<br />

members that have achieved a Silver, Gold or Platinum level in PartnerEmpower.<br />

There is also an incremental set of tiered benefits which is available exclusively to<br />

Specialists or Elite Specialists participating in a particular technology area.<br />

benefits<br />

VALUED-ADDED RESELLERS PARTICIP<strong>AT</strong>ING IN THE PROFESSIONAL & COMMERCIAL<br />

RADIOS, MOTOTRBO SYSTEMS AND BUSINESS RADIOS TECHNOLOGY AREAS<br />

Explanatory Notes:<br />

• Eligible means all partners at this level have access to the benefit IF they meet additional criteria<br />

specific to the benefit.<br />

• means all partners at this level have access to this benefit.<br />

Contact your Channel Account Manager or the Partner Interaction Center for details on eligibility criteria for<br />

specific benefits.<br />

benefits<br />

AUTHORISED<br />

SILVER<br />

GOLD<br />

PL<strong>AT</strong>INUM<br />

SPECIALIST<br />

ELITE<br />

SPECIALIST<br />

PRODUCT ACCESS BENEFITS<br />

PRODUCT ACCESS<br />

Product access based on specific requirements for each product class<br />

COMPENS<strong>AT</strong>ION BENEFITS<br />

MOTOROLA CONTACT<br />

REWARDS (MCR)<br />

Eligible Eligible Eligible Eligible<br />

DEMO EQUIPMENT<br />

DISCOUNTS (VIA<br />

DISTRIBUTOR, EXCEPT ANZ)<br />

Additional<br />

units<br />

Greater<br />

additional<br />

units<br />

Maximum<br />

number of<br />

additional<br />

units<br />

PAGE 5


PartnerEmpower Program<br />

<strong>AT</strong>-A-<strong>GLANCE</strong><br />

BENEFITS (continued)<br />

benefits AUTHORISED SILVER GOLD PL<strong>AT</strong>INUM SPECIALIST<br />

ELITE<br />

SPECIALIST<br />

REL<strong>AT</strong>IONSHIP BENEFITS<br />

DISTRIBUTOR BUSINESS<br />

DEVELOPMENT SUPPORT<br />

ACCESS TO CHANNEL<br />

PARTNER PORTAL<br />

CHANNEL PARTNER<br />

COMMUNIC<strong>AT</strong>IONS<br />

& WEBINARS<br />

EMPOWER CIRCLE<br />

Eligible<br />

Eligible<br />

CHANNEL PARTNER EVENTS<br />

Eligible<br />

Eligible<br />

Eligible<br />

Eligible<br />

PROGRAM SUPPORT<br />

(PARTNER INTERACTION<br />

CENTER)<br />

MOTOROLA CHANNEL<br />

ACCOUNT MANAGER<br />

(CAM) SUPPORT<br />

PRODUCT/TECHNOLOGY<br />

ROADMAPS<br />

MARKETING BENEFITS<br />

Eligible<br />

Eligible<br />

Eligible<br />

Eligible<br />

CO-OPER<strong>AT</strong>IVE FUNDS<br />

Eligible upon<br />

approval<br />

Eligible upon<br />

approval<br />

Eligible upon<br />

approval<br />

Eligible upon<br />

approval<br />

PARTNER LOC<strong>AT</strong>OR<br />

Priority<br />

placement<br />

Priority<br />

placement<br />

Top<br />

placement<br />

<strong>PARTNEREMPOWER</strong><br />

CHANNEL IDENTIFIER<br />

JOINT CASE STUDY<br />

DEVELOPMENT<br />

Eligible<br />

Eligible<br />

Eligible<br />

Eligible<br />

FIELD MARKETING<br />

SUPPORT<br />

Eligible<br />

Eligible<br />

Eligible<br />

SALES BENEFITS<br />

SALES TRAINING<br />

SALES/PERFORMANCE<br />

INCENTIVE PROGRAMS<br />

SALES TOOLS<br />

SALES/BUSINESS<br />

DEVELOPMENT SUPPORT<br />

TECHNICAL BENEFITS<br />

Eligible<br />

Eligible<br />

PRE-SALE/POST-SALE<br />

TECHNICAL ENABLEMENT<br />

SUPPORT<br />

Eligible<br />

Eligible<br />

Eligible<br />

Eligible<br />

MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered<br />

trademarks of <strong>Motorola</strong> Trademark Holdings, LLC and are used under license. All other trademarks are<br />

the property of their respective owners. ©2012 <strong>Motorola</strong> <strong>Solutions</strong>. All rights reserved.<br />

PAGE 6

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