Hilton HHonors Standard Hotel Reward Chart Update Quick ...

Q: Why did the hotel categories change?
A: Each year we complete an analysis to decide categories based on reward redemption volume from the previous year,
brand, location and other factors.
Q: How many hotels changed categories?
A: Of our more than 3,800 hotels, a total of 447 changed category levels. Of those 447 properties, 330 have gone up one
category, while 117 have gone down one category.
Q: Are you introducing new reward categories?
A: No. Additional hotel reward categories are not being added; rather a few hotels are moving up or down one category
within the chart.
Q: Will the points required for each category change?
No. The points required for each hotel reward category are not changing.
Q: Do these changes affect my existing reservations?
A: All reservations for a Standard Room Reward or a Points & Money Reward made prior to April 30, 2012, will be
honored at their original hotel category from the time of booking; however, reward reservations made after April 30,
2012, will be based on the new hotel category levels.
Q: If a hotel has changed its category, will this impact the amount of money I pay for a regular, non-reward stay?
A: No. This will not impact the amount of money charged for a paid stay. Hotel category changes only affect Standard
Room Reward and Points & Money Reward stays.
Q: Do the category changes affect Points & Money Reward stays?
A: Yes. The number of points needed for a Points & Money Reward stay will be affected if it is one of the hotels that is
changing categories. If it is at one of the 117 hotels moving down a category it will require less points to redeem for a
free nights.
Q: If I book a paid stay at a hotel which has changed categories, does this affect how many Hilton HHonors points I
earn during my stay?
A: No. Hilton HHonors points are earned based on the room rate and eligible charges to your hotel invoice, not the
hotel’s category level.