Track Record 41, October to December 2009 - Public Transport ...
Track Record 41, October to December 2009 - Public Transport ...
Track Record 41, October to December 2009 - Public Transport ...
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Section 3<br />
Payments<br />
See the Glossary on page 20 for an explanation relating <strong>to</strong> the payment details in this section.<br />
3.1 Metropolitan trains and trams<br />
The payment information provided in Tables 3 and 4 relates <strong>to</strong> the current metropolitan franchise contracts<br />
that commenced on 30 November <strong>2009</strong>. The payment schedule in these contracts includes several<br />
adjustments in the types of payments provided.<br />
The new franchise contracts have introduced several new payments and/or payment arrangements,<br />
including:<br />
• The establishment of a monthly cap (of $1 million for train and $500,000 for tram) for penalty and<br />
incentive payments.<br />
• The replacement of farebox and farebox-related payments with a new ticketing revenue guarantee payment<br />
for the transition period (ie. until 18 months after the Metcard ticketing system is turned off).*<br />
• The introduction of a new Business Systems Upgrade payment <strong>to</strong> encourage incremental upgrades <strong>to</strong><br />
information, telecommunications and technology systems.<br />
• The introduction of the Cus<strong>to</strong>mer Service Standards and Cus<strong>to</strong>mer Experience Performance Regime<br />
(aimed at improving cus<strong>to</strong>mer satisfaction with public transport services) with capped payments/penalties<br />
(of $1 million per annum for train and $500,000 per annum for tram).<br />
* More information on the new ticketing revenue guarantee payment is available from the Glossary. The <strong>to</strong>tal metropolitan farebox<br />
for the period from 27 November <strong>to</strong> 31 <strong>December</strong> <strong>2009</strong> was $44,328,398. This farebox was not distributed <strong>to</strong> the opera<strong>to</strong>rs.<br />
All opera<strong>to</strong>rs, except KDR, incurred Operational Performance Regime penalty payments as service disruption<br />
levels exceeded the agreed target levels in the <strong>December</strong> quarter <strong>2009</strong>:<br />
• Metro -$<strong>41</strong>3 thousand<br />
• Yarra Trams (operated by KDR) $450 thousand<br />
• Connex -$4.237 million<br />
• Yarra Trams (operated by Metrolink) -$213 thousand<br />
Table 3 Metro payments ($ ,000)<br />
Table 4 Yarra Trams (KDR) payments ($ ,000)<br />
Payment type 30 Nov – 31 Dec <strong>2009</strong><br />
Base contract 23,900<br />
Ticketing revenue<br />
guarantee<br />
21,866<br />
Maintenance 0<br />
Business Systems<br />
Upgrade<br />
0<br />
Payment type 30 Nov – 31 Dec <strong>2009</strong><br />
Base contract 4,246<br />
Ticketing revenue<br />
guarantee<br />
14,648<br />
Maintenance 0<br />
Business Systems<br />
Upgrade<br />
0<br />
Rolling s<strong>to</strong>ck<br />
adjustment<br />
7,233<br />
Rolling s<strong>to</strong>ck<br />
adjustment<br />
2,922<br />
Incentive and penalty -<strong>41</strong>3<br />
Capital projects 0<br />
Other 0<br />
TOTAL 52,586<br />
Incentive and penalty 450<br />
Capital projects 0<br />
Other 1,788<br />
TOTAL 24,054<br />
9<br />
<strong>Track</strong> <strong>Record</strong> ISSuE <strong>41</strong>