ICT Development at the Ministry of Local Government in Trinidad ...
ICT Development at the Ministry of Local Government in Trinidad ...
ICT Development at the Ministry of Local Government in Trinidad ...
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<strong>ICT</strong> <strong>Development</strong> <strong>at</strong> <strong>the</strong><br />
<strong>M<strong>in</strong>istry</strong> <strong>of</strong> <strong>Local</strong><br />
<strong>Government</strong> <strong>in</strong> Tr<strong>in</strong>idad<br />
and Tobago<br />
Mov<strong>in</strong>g from Policy to Implement<strong>at</strong>ion: A<br />
People-Oriented Approach<br />
Mr. Junior McIntyre<br />
Manager, <strong>ICT</strong><br />
<strong>M<strong>in</strong>istry</strong> <strong>of</strong> <strong>Local</strong> <strong>Government</strong><br />
<strong>Government</strong> <strong>of</strong> <strong>the</strong> Republic Of Tr<strong>in</strong>idad & Tobago
Empower people <strong>in</strong> communities to<br />
manage governmental affairs <strong>in</strong><br />
accordance with accepted democr<strong>at</strong>ic<br />
pr<strong>in</strong>ciples.<br />
<strong>Local</strong> councils known as Municipal<br />
Corpor<strong>at</strong>ions provide direct services to<br />
<strong>the</strong> public and also facilit<strong>at</strong>e <strong>the</strong> provision<br />
<strong>of</strong> services by o<strong>the</strong>r st<strong>at</strong>e organis<strong>at</strong>ions.<br />
Ano<strong>the</strong>r key role <strong>of</strong> <strong>the</strong> local government<br />
bodies is th<strong>at</strong> <strong>the</strong>y provide an avenue<br />
through which <strong>the</strong> voices <strong>of</strong> citizens could<br />
be heard.<br />
<strong>Local</strong> <strong>Government</strong> Broad Mand<strong>at</strong>e
<strong>M<strong>in</strong>istry</strong> and Municipal Corpor<strong>at</strong>ions
<strong>Local</strong> <strong>Government</strong> Organiz<strong>at</strong>ion
MoLG <strong>ICT</strong> Policy objectives are to:<br />
◦ Provide a framework th<strong>at</strong> will enable <strong>ICT</strong> to<br />
contribute towards achiev<strong>in</strong>g <strong>Local</strong> <strong>Government</strong><br />
goals<br />
◦ Provide <strong>the</strong> requisite <strong>in</strong>frastructure to support<br />
local government bus<strong>in</strong>ess<br />
◦ Transform <strong>Local</strong> <strong>Government</strong> <strong>of</strong> Tr<strong>in</strong>idad and<br />
Tobago <strong>in</strong>to an e-government vessel provid<strong>in</strong>g<br />
e-citizens with <strong>the</strong> <strong>in</strong>frastructure to particip<strong>at</strong>e<br />
<strong>in</strong> community governance<br />
<strong>ICT</strong> Policy Broad Objectives
Service<br />
Delivery<br />
Service<br />
Delivery<br />
Enabl<strong>in</strong>g expeditious<br />
decision-mak<strong>in</strong>g among<br />
Municipal Corpor<strong>at</strong>ions by<br />
allow<strong>in</strong>g a substantial<br />
measure <strong>of</strong> autonomy;<br />
Enhanc<strong>in</strong>g <strong>the</strong> <strong>M<strong>in</strong>istry</strong> <strong>of</strong><br />
<strong>Local</strong> <strong>Government</strong> and<br />
Municipal Corpor<strong>at</strong>ions’<br />
ability to deliver quality<br />
services promptly and<br />
ensure easy community<br />
access and wider service<br />
delivery coverage;<br />
Facilit<strong>at</strong><strong>in</strong>g and ensur<strong>in</strong>g<br />
<strong>the</strong> timely delivery <strong>of</strong> high<br />
quality services to<br />
customers;<br />
Implement<strong>at</strong>ion and use <strong>of</strong><br />
e-governance which will<br />
provide both cost sav<strong>in</strong>g for<br />
Corpor<strong>at</strong>ions and improve<br />
service delivery for citizens<br />
<strong>Local</strong> <strong>Government</strong> Objectives <strong>in</strong> Context
Capacity<br />
Build<strong>in</strong>g<br />
Capacity<br />
Build<strong>in</strong>g<br />
Encourag<strong>in</strong>g more<br />
entrepreneurial,<br />
productive and<br />
responsive <strong>Local</strong><br />
<strong>Government</strong> Institutions;<br />
Increas<strong>in</strong>g <strong>in</strong>tellectual<br />
capacity through<br />
<strong>in</strong>stitutional<br />
streng<strong>the</strong>n<strong>in</strong>g and add<strong>in</strong>g<br />
value through proper<br />
exposure to appropri<strong>at</strong>e<br />
tra<strong>in</strong><strong>in</strong>g and technology;<br />
Improv<strong>in</strong>g<br />
management and<br />
oper<strong>at</strong>ional efficiency<br />
and effectiveness<br />
<strong>Local</strong> <strong>Government</strong> Objectives <strong>in</strong> Context
Communic<strong>at</strong>ion<br />
Delivery<br />
Channels<br />
Increas<strong>in</strong>g<br />
engagement and<br />
particip<strong>at</strong>ion <strong>of</strong><br />
citizens <strong>in</strong> <strong>the</strong><br />
democr<strong>at</strong>ic process<br />
through e-<br />
democracy<br />
Communic<strong>at</strong>ion<br />
Delivery<br />
Channels<br />
Broaden<strong>in</strong>g local<br />
government<br />
<strong>in</strong>stitutional<br />
<strong>in</strong>volvement <strong>in</strong><br />
development<br />
issues such as<br />
educ<strong>at</strong>ion, poverty<br />
eradic<strong>at</strong>ion, equal<br />
opportunity and<br />
justice for all.<br />
<strong>Local</strong> <strong>Government</strong> Objectives <strong>in</strong> Context
Bus<strong>in</strong>ess Process<br />
<strong>Development</strong><br />
Bus<strong>in</strong>ess Process<br />
<strong>Development</strong><br />
Ensur<strong>in</strong>g better<br />
accountability and<br />
transparency <strong>in</strong> <strong>Local</strong><br />
<strong>Government</strong> oper<strong>at</strong>ions;<br />
<strong>the</strong> moderniz<strong>at</strong>ion and<br />
upgrad<strong>in</strong>g <strong>of</strong> management<br />
systems, techniques and<br />
practices,<br />
Cont<strong>in</strong>uously improv<strong>in</strong>g<br />
organiz<strong>at</strong>ional<br />
performance by<br />
focus<strong>in</strong>g on<br />
develop<strong>in</strong>g a str<strong>at</strong>egic<br />
management culture and<br />
work environment conducive<br />
to self motiv<strong>at</strong>ion,<br />
competitiveness, high levels<br />
<strong>of</strong> output and<br />
receptiveness to change;<br />
<strong>Local</strong> <strong>Government</strong> Objectives <strong>in</strong> Context
<strong>ICT</strong> Service Delivery Architecture
Mr. Junior McIntyre<br />
Manager, <strong>ICT</strong><br />
<strong>M<strong>in</strong>istry</strong> <strong>of</strong> <strong>Local</strong> <strong>Government</strong><br />
<strong>Government</strong> <strong>of</strong> <strong>the</strong> Republic Of Tr<strong>in</strong>idad & Tobago<br />
Thank You
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