User Guide Product(range) - Neopost
User Guide Product(range) - Neopost
User Guide Product(range) - Neopost
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6 Printer menu (firmware V4.8).................................................. 38<br />
7 How to connect the printer to the PC ....................................... 79<br />
7.1 How to install the printer driver ................................................ 79<br />
7.2 Windows XP and Windows Vista................................................ 79<br />
7.2.1 Windows 7........................................................................ 80<br />
7.3 How to use the USB interface................................................... 83<br />
7.4 How to use the Ethernet interface............................................. 83<br />
7.4.1 Adding a TCP/IP port to a printer driver ................................ 84<br />
7.4.2 Connecting the printer to a local area network ....................... 86<br />
7.4.3 Using a fixed IP address ..................................................... 87<br />
7.4.4 Direct Ethernet connection between the printer and the PC ...... 89<br />
8 Service ..................................................................................... 92<br />
8.1 Maintenance and support......................................................... 92<br />
8.1.1 How to clean an ink cartridge .............................................. 92<br />
8.1.2 How to clean the pen board contacts .................................... 94<br />
8.1.3 How to reset the printer...................................................... 95<br />
8.2 Troubleshooting ..................................................................... 95<br />
8.3 The device cannot be turned on................................................ 96<br />
8.3.1 No or only very weak printout with new ink cartridges............. 97<br />
8.3.2 Printed elements positioned incorrectly ................................. 97<br />
8.3.3 White streaks in printed text or graphic ................................ 98<br />
8.3.4 White streak in printed text or graphics (in between cartridges)99<br />
8.3.5 The printed ink doesn’t dry on the substrate ........................ 100<br />
8.4 Error Messages .................................................................... 101<br />
8.4.1 How to read an error message entry................................... 101<br />
8.5 Warning Messages................................................................ 115<br />
8.5.1 How to read a warning message entry ................................ 115<br />
8.5.2 Additional Error Messages ................................................. 121<br />
8.6 Technical Support................................................................. 125<br />
9 Consumables and Accessories ................................................ 126<br />
9.1 Consumables ....................................................................... 126<br />
9.1.1 Standard inks for <strong>Neopost</strong> address printers.......................... 126<br />
9.1.2 Cleaning Towels............................................................... 127<br />
9.2 Accessory devices................................................................. 128<br />
9.2.1 <strong>Neopost</strong> CS-800 conveyor ................................................. 128<br />
10 Technical Specifications ......................................................... 129<br />
11 Appendix ................................................................................ 131<br />
<strong>User</strong> Manual Version 3.1 5