User Guide Product(range) - Neopost
User Guide Product(range) - Neopost
User Guide Product(range) - Neopost
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Pos: 78.41 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/62_FIRMW./CONFIG_PCB_DOES_NOT_MATCH @ 3\mod_1293006012340_912.doc @ 28972 @<br />
Pos: 78.42 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/63_ERROR:_Non_Existent_Macro_Selected @ 2\mod_1265620898465_912.doc @ 11441 @<br />
Pos: 78.43 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/64_ERROR:_PEN_power_supply_damaged! @ 3\mod_1297873414116_912.doc @ 30391 @<br />
Pos: 78.44 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/73c_PAP._WIDTH_TOO_LARGE @ 2\mod_1274867079355_912.doc @ 17623 @<br />
Protocol<br />
code<br />
Display message<br />
062 FIRMWARE/CONFIG PCB DOES<br />
NOT MATCH!<br />
CODE: 62<br />
Elimination • Load the correct firmware;<br />
make a default reset (press<br />
and hold the home key<br />
during power-on).<br />
Cause<br />
Firmware and PCB do not match<br />
• Call service<br />
Protocol<br />
code<br />
Display message<br />
063 ERROR: NON-EXISTENTMACRO<br />
SELECTED!<br />
CODE: 63<br />
Elimination • Do not repeat pages after a<br />
job has ended<br />
• Do not turn off the printer<br />
during job data transfer<br />
Cause<br />
A print job selects a macro<br />
which is not available (loaded)<br />
in the printer<br />
• Unlock the font in the printer<br />
menu<br />
• To interrupt a print job use<br />
the Cancel and the Ok<br />
keys on the printer<br />
Protocol<br />
code<br />
Display message<br />
064 ERROR: PEN POWER SUPPLY<br />
DAMAGED!<br />
CODE: 64<br />
Elimination • Update the printer to firmware<br />
version 4.8 or higher<br />
Cause<br />
Pen power supply damaged<br />
• Call service<br />
Protocol<br />
code<br />
Display message<br />
073 PAP. WIDTH TOO LARGE MAX.<br />
VALUE:<br />
CODE: 73<br />
Elimination • Check if the paper size is<br />
within the printer<br />
specifications<br />
Cause<br />
Wrong paper width during paper<br />
size measurement or at job<br />
start from PC<br />
• Check if the correct paper<br />
size is sent from the PC.<br />
<strong>User</strong> Manual Version 3.1 113
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