User Guide Product(range) - Neopost
User Guide Product(range) - Neopost
User Guide Product(range) - Neopost
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Pos: 78.4 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/04_ERROR_PAPER_SENSOR @ 2\mod_1265617418639_912.doc @ 11281 @<br />
Pos: 78.5 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/05_Increase_The_Gap! @ 2\mod_1265617469330_912.doc @ 11284 @<br />
Protocol<br />
code<br />
Display message<br />
Cause<br />
003 PAPER TOO SMALL OR WRONG<br />
PAPER WIDTH!<br />
CODE: 03<br />
Elimination • Measure actual paper size<br />
• Compare paper size in<br />
transport direction with size<br />
set in printer<br />
• Compare paper size in PC<br />
software with size set in<br />
printer<br />
• Check if a wrong paper size is<br />
locked<br />
• When using material with nonrectangular<br />
edges or with<br />
press cut sections turn off the<br />
PAPER SENSOR in the menu<br />
• Attach a holding-down device<br />
when using uneven materials<br />
(e.g. foil-wrapped magazines)<br />
• Adjust/teach-in paper sensor<br />
• Check paper sensor in<br />
HARDWARE TEST<br />
Expected paper size too small<br />
Fixed Head Printer with one<br />
print unit:<br />
• If your material is preprinted<br />
on the reverse side<br />
set the PAPER SENSOR to Off<br />
and blank colourpaper.<br />
Fixed Head Printer with more<br />
than one print unit:<br />
• Clean the reflector of the<br />
paper sensor<br />
• Check that the reflector is<br />
aligned parallel to the paper<br />
sensor<br />
• Check if the reflector is<br />
damaged<br />
Printer with separate feeder:<br />
• Check if paper gets stuck on<br />
any machine parts<br />
• Check if the paper enters the<br />
printer parallel aligned<br />
• Check paper sensor cable<br />
• Check if the belt(s) is running<br />
in the correct position<br />
Protocol<br />
code<br />
Display message<br />
Cause<br />
004 ERROR PAPER SENSOR CHECK<br />
THE SENSOR!<br />
Unexpected paper sensor signal<br />
CODE: 04<br />
Elimination • Clean the paper sensor<br />
• Clean the reflector<br />
• Adjust/teach-in paper sensor<br />
• Check paper sensor in<br />
HARDWARE TEST<br />
• Call service<br />
<strong>User</strong> Manual Version 3.1 103