User Guide Product(range) - Neopost
User Guide Product(range) - Neopost
User Guide Product(range) - Neopost
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Pos: 78.3 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/03a_PAPER_TOO_SMALL_OR_WRONG_PAPER_WIDTH @ 2\mod_1265617369854_912.doc @ 11278 @<br />
Protocol<br />
code<br />
Display message<br />
Cause<br />
002 PAPER JAM OR WRONG PAPER<br />
WIDTH!<br />
Expected paper size exceeded<br />
CODE: 02<br />
Elimination • Check for paper jam<br />
• Check for double feed papers<br />
• Measure actual paper size<br />
• Compare paper size in<br />
transport direction with size<br />
set in printer<br />
• Compare paper size in PC<br />
software with size set in<br />
printer<br />
• Check if a wrong paper size is<br />
locked<br />
• Check if paper gets stuck on<br />
any machine parts<br />
• Check if the belt(s) is running<br />
in the correct position<br />
• Check paper position on<br />
vacuum belt (see chapter X)<br />
• Check for varying paper sizes<br />
(e.g. inserts in a magazine)<br />
Printer with separate feeder:<br />
• Check that the paper size in<br />
transport direction is larger<br />
than the distance paper<br />
sensor to feeding system<br />
Printer with integrated feeder:<br />
• Check if the feeding<br />
components are worn<br />
• Increase the value in the SET<br />
PAP.TOLERANCE menu<br />
102 <strong>User</strong> Manual Version 3.1