Annual Report 2012 - Knorr-Bremse AG.

Report
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to roll out its service concept in 2012. To ensure customer-friendly, value-for-money servicing for this
innovative product, the company developed a concept based on the various functional components
of the compressor. It involves service kits for the compressor, clutch, the casing with pump drive for the
power steering, solenoid valve and sensor.
One of the advantages of the new concept is the fact that when the compressor with clutch requires
servicing, the entire unit does not have to be replaced but rather individual components – reducing
the cost for the operator. In addition to this, the compressor with clutch has been designed to enable
a system check to be carried out if a defect occurs. This means the components requiring replacement
can be rapidly identified.
Brake Pad Finder for disc brake applications helps customers
Use of the new ProTecS pad holder spring system, which up till now was confined to the SN7, SM7 and
SL7 disc brakes, was extended in 2012 to include the SN6 and approved OE brake pads. Because this
automatically meant the introduction of new part numbers, Knorr-Bremse developed a so-called Brake
Pad Finder to simplify the task of identifying a suitable brake pad. It takes the form of a manually-operated
disc or a computer flash animation and quickly shows repair shops which OE brake pads should
be used for which vehicle applications. This saves time-consuming searches to find out which old part
number has been replaced with which new one.