Surveyors & Adjusters Brochure - Inchcape Shipping Services

Surveyors & Adjusters Division
A4 Lanscape Brochure V2.indd 2 12/08/2010 13:31

Office Locations Worldwide
Yuzhno
Gibraltar
Umm Qasr
Kuwait
Bahrain
Doha
Abu Dhabi
Tokyo
Taipei
Salalah
Djibouti
Mombasa
Zanzibar
Dar es Salaam
Port Moresby
Muscat
Hong Kong
Dubai
2
A4 Lanscape Brochure V2.indd 3 12/08/2010 13:31

Specialist projects
All projects, whether involving heavy lifts or towage, or both, have one thing in common.
That is the need for qualified, competent and experienced surveyors.
This is a prerequisite and if not present in the survey equation it is possible that unwanted
situations may arise.
This is the reason Inchcape Shipping Services [ISS] employ as their staff surveyors:
• Master Mariners
• Marine Engineers
• Naval Architects
who have years of experience in the inspection of ships, their machinery and their cargoes.
No matter what the inspection requirements are ISS always have the right surveyor to do
the job at hand with confidence, and with success.
The photos on the right are from a recent project involving the transfer of two (2) container
gantry cranes from Port Rashid to Jebel Ali Port.
ISS acted as consultants, supervising the shifting of the cranes onto barges, overseeing the
ballasting and deballasting of the barges, carrying out stability calculations, as well as strength
calculations of the cranes’ securing stays. Finally, ISS carried out tug and towage approvals.
21
A4 Lanscape Brochure V2.indd 4 12/08/2010 13:32

Project cargo inspections
One of the most substantial projects of the past ten years has been the
Dubai Metro.
With almost twelve million passengers having travelled on the Dubai
Metro in the first six months of its operation, the world’s largest driverless
rail network is performing on target.
Inchcape Shipping Services have played a leading role in getting the
project on the right track having been actively involved in the
inspection of each and every car and engine that arrived in Dubai to
be part of the Metro services.
Our surveyors inspected the stock as it was unloaded from the overseas
vessels, with subsequent surveys of all cars and engines when they were
positioned in the open zones of Jebel Ali Port, for detailed assessment of
their structural condition.
Excellent surveying capabilities, coupled with very competitive
charge rates made Inchcape Shipping Services the surveyors of choice.
2
A4 Lanscape Brochure V2.indd 5 12/08/2010 13:32

Pleasure craft & superyachts
The surveyors of Inchcape Shipping Services apply strict rules and
procedures to each inspection they handle.
Our surveyors make themselves thoroughly familiar with the
scope of work of each particular assignment, well before they start
their attendance.
Once inspections have commenced our clients are kept fully informed
on the work progress.
On completion of attendance our surveyors issue a comprehensive and
concise formal report, providing a complete and detailed record of all the
appropriate findings and recommendations.
Our expertise in matters concerning machinery, hull and other mechanical
and electrical components associated with present day superyachts,
ensures that successful final results are achieved in respect of every case
that we attend.
3
A4 Lanscape Brochure V2.indd 6 12/08/2010 13:32

Cargo - Hull - Machinery
Some casualties can be of such complicated nature that they may call for the engagement of
surveyors who are well versed in the inspection of Cargo, Hull and Machinery.
It is important for an attending surveyor to be able to establish the nature, cause and extent
of damage and on the basis of his findings to make recommendations with regard to all the
necessary repairs.
However, there is another important contribution a good surveyor can make towards a casualty,
and that is with regard to putting forward recommendations to help prevent the damage
inspected from ever happening again.
Shipowners invest substantial amounts of money in new buildings and therefore once a ship is
commissioned she should stay operational for as long as possible, without interruptions caused
by accidents.
Similarly, cargo shippers, receivers and underwriters stand to be faced with financial losses when
cargoes suffer damage.
At Inchcape Shipping Services we employ surveyors who possess multifaceted capabilities that
can bring even the most complicated inspections to a satisfactory end for our clients.
4
A4 Lanscape Brochure V2.indd 7 12/08/2010 13:33

Ship surveys
When we receive a request from shipowners, P&I Clubs or H&M
Underwriters to attend to the inspection of a ship we need to concentrate
on the pillars that support maritime safety.
These pillars are:
• Technical knowledge
• Practical experience
This is where Inchcape Shipping Services set the standards for service.
We do this without any compromises and we always make sure that we
appoint the right person for the matter at hand. This way we ensure that
the attending surveyor will produce the most satisfactory solution and
that he will bring the case to a successful end.
It is always the main endeavour of Inchcape Shipping Services to take
responsible actions so as to safeguard the environment, life and property.
We always maintain two surveyors, who are trained and certificated
by SDT SHERLOG, in readiness to undertake ultrasonic inspections of
ships’ hatch covers, by using our own equipment which is regularly
calibrated by its manufacturers.
5
A4 Lanscape Brochure V2.indd 8 12/08/2010 13:33

Tug & Barge
Oil continues to be the main export of countries in the Arabian Gulf,
from Iraq in the north to Oman in the south.
As a direct consequence of the above there is continuous development
of offshore and onshore facilities dedicated to the export of oil.
The building and the commissioning of such facilities entails the use
of specialized materials and equipment. Once fabrication of all the
necessary engineering materials has been completed these need to
be transported to the location where they are to be installed.
When such locations are offshore the transport of choice is tug
and barge.
It is in cases such as these that Inchcape Shipping Services surveyors
get involved and ensure that stowage, securing and lashing of the project
cargoes [including heavy lifts] are carried out correctly.
To complete their attendance our surveyors make assessment of the
barge stability and inspect the tug and tow in order to issue towage
approval certificates.
6
A4 Lanscape Brochure V2.indd 9 12/08/2010 13:34

Cargoes in reefer containers
It is often thought that cargo in reefer containers does not get damaged. This is
far from true. Let’s look at some of the factors influencing the condition of fruits,
vegetables and other produce that are carried under refrigerated conditions.
• Temperature: [Freezing, Chill injury]
• Relative Humidity: [Storage temperature]
• Controlled Atmosphere: [Physical deterioration]
• Physiological Deterioration
• Chemical Deterioration
• Pathological Deterioration
• Pre-Harvest Factors
• Post-Harvest handling techniques
• Packaging methods: [Preshipment systems]
• Stowage in Containers: [Carriage conditions]
• Stowage and air flow: [Fresh-air venting]
• Breakdowns or delays.
When any one of the above factors goes wrong it may, as a direct consequence,
cause serious damage to the cargo in a reefer container. The inevitable
consequence will be substantial insurance claims.
It’s nice to know that Inchcape Shipping Services have the knowledge and
the expertise to protect their clients’ interests under all possible scenarios.
7
A4 Lanscape Brochure V2.indd 10 12/08/2010 13:34

Cargo Insurers and P&I Clubs
Inchcape Shipping Services employ claims executives whose main target is to
review a claim file and make recommendations to our clients on how they and their
service providers can finalise a claim case in the shortest possible time and under
the most favourable terms.
We provide, among others, claims’ services for:
• Particular average,
• General average,
• Unrepaired damage,
• Liability claims under P&I cover and marine insurance policies.
Our claims executives offer a non-confrontational service. They are well experienced
to appoint an appropriate surveyor or to put together a team of surveyors, who are
both efficient and cost effective to deal with any assignment (be it a major casualty
or a minor event).
Our claims executives can identify the best service provider on a case by case basis
and in this manner of operating we can offer an unmatched response to any type of
claim, irrespective of whether it concerns Cargo Insurers, or P&I Clubs.
8
A4 Lanscape Brochure V2.indd 11 12/08/2010 13:34

Cargo surveys
CARGO SURVEYS
Break Bulk Cargo
Bulk Cargo
Refrigerated Break Bulk Cargo
Reefer Container Cargo
Dry Container Cargo
Petroleum Products
Preshipment
QUANTITY SURVEYS
Draught / Deadweight
Bunker
Tallying / Outturn
Project Cargo Measurement
SPECIALIST SURVEYS
Heavy Lifts
Hull & Machinery [Afloat/ in Drydock]
Tug & Tow Approval
Bollard Pull Assessment
Grounding, Salvage, Wreck Removal
Cargo Stowing, Lashing, Securing
On-Hire / Off-Hire
Collision – Angle of Blow
Ship Pre-purchase
Oil Pollution / Clean-up Operations
Pre-Demolition
Ultrasonic testing of Hatch Covers,
by using our own staff trained and
equipped by “SDT SHERLOG”
Office Location Office email Office Phone number Mobile number
Lloyd’s Agency P&I Correspondents General & Surveys
DUBAI, UAE lloydsagency.dubai@iss-shipping.com pandi.dubai@iss-shipping.com survey.dubai@iss-shipping.com +971 4 303 8593
+971 4 303 8585
+971 50 645 3894
+971 50 451 8537
ABU DHABI, UAE lloydsagency.abudhabi@iss-shipping.com pandi.abudhabi@iss-shipping.com survey.auh@iss-shipping.com +971 2 446 2424 +971 50 441 4058
DOHA, QATAR lloydsagency.doha@iss-shipping.com pandi.doha@iss-shipping.com survey.doha@iss-shipping.com +974 432 9810 +974 582 1802
BAHRAIN lloydsagency.bahrain@iss-shipping.com pandi.bahrain@iss-shipping.com leon.maben@iss-shipping.com +973 1782 1161 +973 3940 8599
KUWAIT lloydsagency.kuwait@iss-shipping.com pandi.kuwait@iss-shipping.com Binod.kumar@iss-shipping.com +965 2 243 4752 +965 9 906 9319
UMM QASR, IRAQ lloydsagency.ummqasr@iss-shipping.com pandi.ummqasr@iss-shipping.com syed.ali@iss-shipping.com +964 4076 1517 +964 78 0020 5254
MUSCAT, OMAN lloydsagency.muscat@iss-shipping.com pandi.muscat@iss-shipping.com Soloman.lewis@iss-shipping.com +968 2479 3395 +968 9931 5968
SALALAH, OMAN lloydsagency.salalah@iss-shipping.com pandi.salalah@iss-shipping Rajeev.erath@iss-shipping.com +968 2321 9033
+968 2321 9013
+968 9280 1901
DJIBOUTI gts.djibouti@iss-shipping.com gts.djibouti@iss-shipping.com gts.djibouti@iss-shipping.com +253 34 3835 +253 81 0787
MOMBASA, KENYA pandi.mombasa@iss-shipping.com wilson.nyangala@iss-shipping.com +254 4 1222 0364 +254 7 2240 1035
DAR ES SALAAM,
TANZANIA
pandi.daressalaam@iss-shipping.com john.massawe@iss-shipping.com +255 2 2215 2317 +255 7 8432 3020
ZANZIBAR cyrus.gachagua@iss-shipping.com cyrus.gachagua@iss-shipping.com +255 7 8376 1972 +254 7 2263 0423
GIBRALTAR iss.gibraltar@iss-shipping.com iss.gibraltar@iss-shipping.com +350 2007 9294 +350 5862 6000
+350 5822 3000
TAIPEI, TAIWAN Richard.yu@iss-shipping.com +8862 2773 2508 +886 9 3708 1416
HONG KONG, CHINA k.c.cheung@iss-shipping.com k.c.cheung@iss-shipping.com +852 2746 7322 +852 9306 2301
PORT MORESBY,
PAPUA NEW GUINEA
peter.hickey@iss-shipping.com peter.hickey@iss-shipping.com +675 321 2599 +675 7201 6500
TOKYO, JAPAN Tokyo.pandi@iss-shipping.com Tokyo.pandi@iss-shipping.com +813 5442 5001 +81 80 1136 1967
SAKHALIN ISLAND,
RUSSIAN
FEDERATION
evgeniy.varsegov@iss-prisco.ru agency.shl@iss-prisco.ru +7 4242 456508 +7 914 756 6201
www.iss-shipping.com
2
A4 Lanscape Brochure V2.indd 12 12/08/2010 13:35

A4 Lanscape Brochure V2.indd 1 12/08/2010 13:31