For Designer Style, It's All Outlet - Value Retail News

For Designer Style, It's All Outlet - Value Retail News For Designer Style, It's All Outlet - Value Retail News

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iCSC OuTlETS aSia (continued from page 27) going didn’t materialize. “Then comes the global financial crisis and the opportunity was lost,” Hamilton said. “I mention this because this was an extremely prime site. But the partnership was not able to work and the opportunity was lost – so no matter how good the site is, if you can’t make the partnership work, the real estate opportunity you think you have is really not there.” Choosing the right partner in China requires ensuring each side’s interests align in every way possible, Hamilton said. And where they don’t align, success requires a deep understanding of each partner’s differences, whether it’s the pace of each other’s decision-making, their different cost of capital, income streams, perspectives on risk, everything. 2 views of domestic brands: Keep them in? Or kick them out? EWB’s James Rickson said Chinese outlets centers should lose their domestic brands because they spoiled the fun and festive feel of the shopping experience. “In China, when I look at outlets, the mixing of local brands and international brands dilutes that experience,” he said. “Visitors see several stores that meet their expectations and then they see several stores they can drive to James Rickson down the street.” The point reminded him of a slide that Rockvale’s David Ober showed at an earlier conference session. Citing recent surveys, it showed that only 10 percent of outlet shoppers made repeat visits to the same center. “We need shoppers to come back time and time again. The industry can’t survive on a 10-percent return. We need 25, 40, 50, 100 percent, hopefully,” Rickson said. “In China, we still haven’t seen an outlet mall with 100-percent international brands to give the customer that same experience she gets in Europe or the United States.” The presence of so many domestic tenants in China’s outlet centers, Rickson suggested, means international brands would be reluctant to support center marketing campaigns to attract shoppers from outside the local area. 28 InternAtIOnAl Outlet JOurnAl Fall 2011 “In China, the mixing of local brands and international brands dilutes that outlet experience.” James rickson, eWB In the conference’s closing session, Chris Milliken, commercial director of UK-based Freeport, offered a lengthy rebuttal. “Look,” he said. “We have our own domestic brands in Europe and I’m happy to have them. Don’t forget, the uniqueness is in the price point – you’re getting 30 to 50 to 70 percent off. “We should pay more attention to domestic brands in this market,” he said. “They kind of got a bad name in China, partly because outlets tend to hide them around the back – they’re all put together Chris Milliken like a second division and they don’t get the footfall so they’re bound to spiral downward. If we took them “We should pay more attention to domestic brands in this market… If we took them more seriously, helped them with their merchandising, helped them fit out correctly and helped them with signage, you’ll fill your center and help it perform better.” Chris Milliken, Freeport more seriously, helped them with their merchandising, helped them fit out correctly and helped them with signage, you’ll fill your center and help it perform better.” The Freeport executive sees domestic and mass market brands as an important part of the overall outlet mix. “People will buy luxury but they accessorize with other things,” he said. “A lady may buy an Armani coat for $1,000 but then she might equally go to H&M to buy a shirt for $35,” he said. Consumers don’t buy only luxury, he said. They buy a mix of things, which means that domestic brands are becoming become more important. Milliken said he had recently surveyed the 10 billboards in the arrivals hall of Beijing Airport’s massive Terminal 3 and noticed that all but one advertised domestic brands. The lone exception was Gucci – which “doesn’t do outlets in China,” Milliken pointed out. Chinese millionaires At an earlier conference session, Shanghai-based KPMG partner Tracy Yang walked attendees through the latest luxury data. China’s luxury market grew to ¥80 billion (€8.6 billion) in 2010 from ¥55 billion (€3 billion) in 2008 and is projected to grow 18 percent annually to ¥180 billion (€19.4 billion) at current exchange rates by 2015. Yang also offered some demographic snapshots from KPMG: 960,000 Chinese have individual worth of Tracy yang more than ¥10 million (€1 million) and 60,000 Chinse have individual worth of ¥100 million (€150 million). China’s millionaires, she said, tend to be younger and more free-spending than their Western counterparts. They are found everywhere in China but remain heavily concentrated in wealthy coastal centers. The wealthy account for the vast bulk of luxury consumption, she said, but China’s emerging middle class is becoming aspirational, accounting for 13 percent of luxury sales in 2010, according to Yang. The data explains why more of the world’s top luxury brands are focusing on China. But Freeport’s Milliken of-

fered a caution on going overboard on upscale tenants. “Don’t get too hung up on uberultra-luxury brands,” he said, mentioning Hermes and Chanel, among others. “Half of them don’t do outlets.” Besides, he added, most sales come not from the super-luxe segment, but from good, upper-level mass brands. “Tommy Hilfiger, Burberry, Polo Ralph Lauren is where the volume is.” Build it, and then what? Several speakers at Outlets Asia zeroed in on that favorite maxim of wishful thinkers, “Build it and they will come.” But Allan Tang, managing director of Beijing-headquartered T&C Asset Management Consulting, stepped back to fine-tune the question: Build what exactly? As he pointed out, only Allan Tang 23 of China’s 40 malls labeled as outlet centers really qualified as such. Essentially, local governments aiming for fast-track economic growth opened up development zones, discounting land for preferred investors, including outlet players. These offers attracted not just retail developers and store groups, but developers primarily interested in building residential and commercial towers and hotels – basically, projects promising fast payback. To qualify for land discounts, the developer would throw an outlet center into the package, even if he didn’t know malls from snowballs. When these afterthought outlets open, without the benefit of proper research or commitment, “Most will fail,” Tang says bluntly. On the issue of overbuilding, Rickson expressed concern about a recent visit to 14 outlet sites. “It is incumbent on us as an industry to tell people when their projects are not going to work, or at least tell them that their timeframe is unrealistic. If we are to have confidence in this model and grow it in China, we have to talk realistically about what will and won’t happen.” Richard Hamilton, of Taubman Asia said, “Our product is very simple. We create meeting places where our customers can engage with retailers. This raises two obvious questions. Do retailers need this place? Do customers want it? “If the driver of the decision is someone other than the retailer and the customer – if the development is being pushed by a local government keen to see outlets in their jurisdictions,” he said. “There’s a very great risk the decision is being made incorrectly.” David Ober agreed and pointed out that outlet locations in China were often settled by local governments who hand over designated land at a discount, along with project financing, all pre-arranged at the local bank. “There isn’t any of that background research,” Ober said, recalling the early days when more than a few U.S. outlet projects opened on a hunch instead of research. Ober urged government officials in the room to do their research before bringing an outlet project to market. “You will save yourself a lot of longterm political pain,” he said. “The sad part is there will be consultants and developers who will take advantage of projects that will not bring any longterm gain for your community.” Then he added: “Is this something that happens only in China? Look, we have many centers in the United States that opened with outlets but couldn’t maintain outlet tenancy because they should never have been built in the first place.” Brad Stipe said he understands the excitement the Chinese feel about outlets. But, he said, government-backed projects may fail to meet the essential criteria for successful outlets and will be overshadowed when a properly researched and planned project opens in the market. c ASIA BRIEFS EWB, APOC form outlet JV for China u.S.-BASED EWB has joined with multinational APOC to lease outlet centers throughout China. EWB’s team of outlet experts have leased and marketed more than 40 outlet projects in the past 15 years, including centers in the U.S., Europe and the Middle East. The mission is to develop a portfolio of outlet centers in China that would be tenanted exclusively by international luxury and fashion brands. APOC is a group of U.S. and U.S.educated Chinese developers who are leveraging their Chinese governmental contacts to secure development rights across a number of provinces. The developer plans high-quality, Western-style management that will differentiate APOC projects. EWB said in a press release that it has been pushed by its U.S. tenants to enter the Chinese outlet market. However, the developer initially resisted working in China due to the current frenzied state of retail development there. APOC, through its Chinese connections, will ensure locations that meet brand expectations. In turn, the architectural detailing, focus on quality construction and day-to-day management will help bridge the gap between Western brands’ expectations and the desire for foreign brands by Chinese consumers. APOC and EWB say their outlet projects will be smaller than have been typically built in China. The JV will focus on 30,000-m2 projects built in two or three phases to limit vacancies and to maximize the return on investment. The JV will also introduce high-quality food and beverage operations, along with a small number of lifestyle and entertainment venues to heighten the shopping experience, build repeat business and position the centers as central to the local community. Principals in the joint venture are Garth Everhart, APOC; and Peter Edelmann, Lisa Wagner and James Rickson, all of EWB. c Fall 2011 InternAtIOnAl Outlet JOurnAl 29

fered a caution on going overboard on<br />

upscale tenants.<br />

“Don’t get too hung up on uberultra-luxury<br />

brands,” he said, mentioning<br />

Hermes and Chanel, among others.<br />

“Half of them don’t do outlets.”<br />

Besides, he added, most sales come<br />

not from the super-luxe segment, but<br />

from good, upper-level mass brands.<br />

“Tommy Hilfiger, Burberry, Polo Ralph<br />

Lauren is where the volume is.”<br />

Build it, and then what?<br />

Several speakers at <strong>Outlet</strong>s Asia zeroed<br />

in on that favorite maxim of wishful<br />

thinkers, “Build it and they will come.”<br />

But <strong>All</strong>an Tang,<br />

managing director<br />

of Beijing-headquartered<br />

T&C<br />

Asset Management<br />

Consulting, stepped<br />

back to fine-tune<br />

the question: Build<br />

what exactly? As he<br />

pointed out, only<br />

<strong>All</strong>an Tang<br />

23 of China’s 40 malls labeled as outlet<br />

centers really qualified as such.<br />

Essentially, local governments aiming<br />

for fast-track economic growth opened<br />

up development zones, discounting land<br />

for preferred investors, including outlet<br />

players. These offers attracted not just<br />

retail developers and store groups, but<br />

developers primarily interested in building<br />

residential and commercial towers and<br />

hotels – basically, projects promising fast<br />

payback. To qualify for land discounts, the<br />

developer would throw an outlet center<br />

into the package, even if he didn’t know<br />

malls from snowballs. When these afterthought<br />

outlets open, without the benefit<br />

of proper research or commitment,<br />

“Most will fail,” Tang says bluntly.<br />

On the issue of overbuilding, Rickson<br />

expressed concern about a recent visit<br />

to 14 outlet sites. “It is incumbent on<br />

us as an industry to tell people when<br />

their projects are not going to work, or<br />

at least tell them that their timeframe is<br />

unrealistic. If we are to have confidence<br />

in this model and grow it in China, we<br />

have to talk realistically about what will<br />

and won’t happen.”<br />

Richard Hamilton, of Taubman<br />

Asia said, “Our product is very simple.<br />

We create meeting places where our<br />

customers can engage with retailers.<br />

This raises two obvious questions. Do<br />

retailers need this place? Do customers<br />

want it?<br />

“If the driver of the decision is<br />

someone other than the retailer and the<br />

customer – if the development is being<br />

pushed by a local government keen to<br />

see outlets in their jurisdictions,” he said.<br />

“There’s a very great risk the decision is<br />

being made incorrectly.”<br />

David Ober agreed and pointed out<br />

that outlet locations in China were often<br />

settled by local governments who hand<br />

over designated land at a discount, along<br />

with project financing, all pre-arranged<br />

at the local bank. “There isn’t any of<br />

that background research,” Ober said,<br />

recalling the early days when more than<br />

a few U.S. outlet projects opened on a<br />

hunch instead of research.<br />

Ober urged government officials in<br />

the room to do their research before<br />

bringing an outlet project to market.<br />

“You will save yourself a lot of longterm<br />

political pain,” he said. “The sad<br />

part is there will be consultants and<br />

developers who will take advantage of<br />

projects that will not bring any longterm<br />

gain for your community.”<br />

Then he added: “Is this something that<br />

happens only in China? Look, we have<br />

many centers in the United States that<br />

opened with outlets but couldn’t maintain<br />

outlet tenancy because they should<br />

never have been built in the first place.”<br />

Brad Stipe said he understands the<br />

excitement the Chinese feel about outlets.<br />

But, he said, government-backed<br />

projects may fail to meet the essential<br />

criteria for successful outlets and will<br />

be overshadowed when a properly<br />

researched and planned project opens in<br />

the market. c<br />

ASIA BRIEFS<br />

EWB, APOC form outlet JV for China<br />

u.S.-BASED EWB has joined with<br />

multinational APOC to lease outlet<br />

centers throughout China.<br />

EWB’s team of outlet experts have<br />

leased and marketed more than 40<br />

outlet projects in the past 15 years,<br />

including centers in the U.S., Europe<br />

and the Middle East. The mission is<br />

to develop a portfolio of outlet centers<br />

in China that would be tenanted<br />

exclusively by international luxury<br />

and fashion brands.<br />

APOC is a group of U.S. and U.S.educated<br />

Chinese developers who are<br />

leveraging their Chinese governmental<br />

contacts to secure development<br />

rights across a number of provinces.<br />

The developer plans high-quality,<br />

Western-style management that will<br />

differentiate APOC projects.<br />

EWB said in a press release that it<br />

has been pushed by its U.S. tenants<br />

to enter the Chinese outlet market.<br />

However, the developer initially<br />

resisted working in China due to<br />

the current frenzied state of retail<br />

development there. APOC, through<br />

its Chinese connections, will ensure<br />

locations that meet brand expectations.<br />

In turn, the architectural<br />

detailing, focus on quality construction<br />

and day-to-day management<br />

will help bridge the gap between<br />

Western brands’ expectations and<br />

the desire for foreign brands by<br />

Chinese consumers.<br />

APOC and EWB say their outlet<br />

projects will be smaller than have<br />

been typically built in China. The<br />

JV will focus on 30,000-m2 projects<br />

built in two or three phases to<br />

limit vacancies and to maximize the<br />

return on investment. The JV will<br />

also introduce high-quality food and<br />

beverage operations, along with a<br />

small number of lifestyle and entertainment<br />

venues to heighten the<br />

shopping experience, build repeat<br />

business and position the centers<br />

as central to the local community.<br />

Principals in the joint venture are<br />

Garth Everhart, APOC; and Peter<br />

Edelmann, Lisa Wagner and James<br />

Rickson, all of EWB. c<br />

Fall 2011 InternAtIOnAl <strong>Outlet</strong> JOurnAl 29

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