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For Designer Style, It's All Outlet - Value Retail News

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iCSC OuTlETS aSia<br />

(continued from page 27)<br />

going didn’t materialize. “Then comes<br />

the global financial crisis and the opportunity<br />

was lost,” Hamilton said.<br />

“I mention this because this was an<br />

extremely prime site. But the partnership<br />

was not able to work and the opportunity<br />

was lost – so no matter how good the<br />

site is, if you can’t make the partnership<br />

work, the real estate opportunity you<br />

think you have is really not there.”<br />

Choosing the right partner in China<br />

requires ensuring each side’s interests<br />

align in every way possible, Hamilton<br />

said. And where they don’t align, success<br />

requires a deep understanding of each<br />

partner’s differences, whether it’s the<br />

pace of each other’s decision-making,<br />

their different cost of capital, income<br />

streams, perspectives on risk, everything.<br />

2 views of domestic brands:<br />

Keep them in?<br />

Or kick them out?<br />

EWB’s James Rickson said Chinese<br />

outlets centers should lose their domestic<br />

brands because they spoiled the fun and<br />

festive feel of the shopping experience.<br />

“In China, when I look at outlets, the<br />

mixing of local brands and international<br />

brands dilutes that<br />

experience,” he<br />

said. “Visitors see<br />

several stores that<br />

meet their expectations<br />

and then they<br />

see several stores<br />

they can drive to<br />

James Rickson<br />

down the street.”<br />

The point<br />

reminded him of a slide that Rockvale’s<br />

David Ober showed at an earlier<br />

conference session. Citing recent surveys,<br />

it showed that only 10 percent of<br />

outlet shoppers made repeat visits to<br />

the same center.<br />

“We need shoppers to come back time<br />

and time again. The industry can’t survive<br />

on a 10-percent return. We need 25, 40,<br />

50, 100 percent, hopefully,” Rickson said.<br />

“In China, we still haven’t seen an outlet<br />

mall with 100-percent international brands<br />

to give the customer that same experience<br />

she gets in Europe or the United States.”<br />

The presence of so many domestic<br />

tenants in China’s outlet centers,<br />

Rickson suggested, means international<br />

brands would be reluctant to support<br />

center marketing campaigns to attract<br />

shoppers from outside the local area.<br />

28 InternAtIOnAl <strong>Outlet</strong> JOurnAl Fall 2011<br />

“In China, the mixing<br />

of local brands<br />

and international<br />

brands dilutes that<br />

outlet experience.”<br />

James rickson, eWB<br />

In the conference’s closing session,<br />

Chris Milliken, commercial director of<br />

UK-based Freeport, offered a lengthy<br />

rebuttal.<br />

“Look,” he said. “We have our own<br />

domestic brands in Europe and I’m<br />

happy to have them. Don’t forget, the<br />

uniqueness is in the price point – you’re<br />

getting 30 to 50 to 70 percent off.<br />

“We should pay more attention to<br />

domestic brands<br />

in this market,”<br />

he said. “They<br />

kind of got a bad<br />

name in China,<br />

partly because<br />

outlets tend to<br />

hide them around<br />

the back – they’re<br />

all put together<br />

Chris Milliken<br />

like a second division and they don’t<br />

get the footfall so they’re bound to<br />

spiral downward. If we took them<br />

“We should pay more<br />

attention to domestic<br />

brands in this<br />

market… If we took<br />

them more seriously,<br />

helped them with<br />

their merchandising,<br />

helped them fit out<br />

correctly and helped<br />

them with signage,<br />

you’ll fill your center<br />

and help it perform<br />

better.”<br />

Chris Milliken, Freeport<br />

more seriously, helped them with<br />

their merchandising, helped them fit<br />

out correctly and helped them with<br />

signage, you’ll fill your center and help<br />

it perform better.”<br />

The Freeport executive sees domestic<br />

and mass market brands as an<br />

important part of the overall outlet<br />

mix. “People will buy luxury but they<br />

accessorize with other things,” he said.<br />

“A lady may buy an Armani coat for<br />

$1,000 but then she might equally go<br />

to H&M to buy a shirt for $35,” he<br />

said. Consumers don’t buy only luxury,<br />

he said. They buy a mix of things,<br />

which means that domestic brands are<br />

becoming become more important.<br />

Milliken said he had recently surveyed<br />

the 10 billboards in the arrivals hall of<br />

Beijing Airport’s massive Terminal 3<br />

and noticed that all but one advertised<br />

domestic brands. The lone exception<br />

was Gucci – which “doesn’t do outlets<br />

in China,” Milliken pointed out.<br />

Chinese millionaires<br />

At an earlier conference session,<br />

Shanghai-based KPMG partner Tracy<br />

Yang walked attendees through the latest<br />

luxury data. China’s luxury market grew<br />

to ¥80 billion (€8.6 billion) in 2010 from<br />

¥55 billion (€3 billion) in 2008 and is<br />

projected to grow 18 percent annually to<br />

¥180 billion (€19.4<br />

billion) at current<br />

exchange rates by<br />

2015.<br />

Yang also offered<br />

some demographic<br />

snapshots from<br />

KPMG: 960,000<br />

Chinese have<br />

individual worth of<br />

Tracy yang<br />

more than ¥10 million (€1 million) and<br />

60,000 Chinse have individual worth of<br />

¥100 million (€150 million).<br />

China’s millionaires, she said, tend<br />

to be younger and more free-spending<br />

than their Western counterparts. They<br />

are found everywhere in China but<br />

remain heavily concentrated in wealthy<br />

coastal centers.<br />

The wealthy account for the vast bulk<br />

of luxury consumption, she said, but<br />

China’s emerging middle class is becoming<br />

aspirational, accounting for 13 percent of<br />

luxury sales in 2010, according to Yang.<br />

The data explains why more of the<br />

world’s top luxury brands are focusing<br />

on China. But Freeport’s Milliken of-

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