Error Code Reference

Error Code Reference
-1711 Occurs when there is a bad batch write. The batch was processed, but the batch file
could not be updated and may be corrupted.
-1712 Occurs when there is a bad read from the settlement batch file. Typically, this indicates
that the settlement data expected by the credit card processor does not match the
data sent with the batch settlement
-1713 Occurs when the ETX was not received
-1714 Occurs when modem processing has failed. This error may have occurred after part or
all of the batch was settled by the credit card processor, but before Payment Gateway
received a response from the settlement.
-1715 Occurs when the modem is unavailable
-1716 Occurs when a bad LRC accuracy check was received. Each request and response
includes a single character that verifies whether the response corresponds to the
request. This error indicates that the request and response characters did not match.
This error may have occurred after part or all of the batch was settled by the credit card
processor, but before Payment Gateway received a response from the settlement.
-1717 Occurs when the modem dial failed; either no dial tone was found, or another modem,
phone line, or other connection error has prevented the connection to the credit card
processor. The error may also indicate incorrect modem configuration.
-1718 Occurs when a modem write failed.
-1719 Occurs when a modem read failed.
-1720 Occurs when an invalid response is received. This may be caused by a modem,
phone line, or other connectivity problem occurring while receiving a response. Other
conditions that cause this error are incorrect merchant or modem configuration or
unexpected data received from the credit card processor.
-1721 Occurs when the batch settlement failed because a record was flagged as invalid by
the credit card processor.
-1722 Occurs when a duplicate batch was received
-1723 Occurs when an error occurred in receiving the batch. The error may indicate that the
host was busy. It may also indicate incorrect merchant configuration or credit card
processor phone number information.
-1724 Occurs when address verification failed. No correction is required.*
-1725 Occurs when the card is expired. No correction is required.*
-1726 Occurs when the batch was out of balance. This means that the payment amounts
expected by the credit card processor did not match the amount total of the batch.
-1727 Occurs when an invalid amount was specified. This error may indicate that you
attempted to reverse or credit an invalid amount, or attempted an authorization for
zero or fewer dollars.*
-1728 Occurs when reversals are not allowed for this transaction. The error occurs when you
try to process a credit on a payment that has not yet been settled, with a credit card
processor that does not allow reversals. If needed, you may remove the transaction
from the pending batch, then process a single authorization for the correct amount.*
-1729 Occurs when the operation has been attempted on a previously voided transaction.
This error indicates that no further activity is permitted for the transaction you selected
in the Operations Center.*
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