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For The Defense, November 2012 - DRI Today

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Product Liability<br />

nating a former employee to testify—compensation,<br />

costs, expenses, the relationship<br />

with the former employer, and “pride in<br />

the product,” are just some. <strong>The</strong>se issues<br />

must be addressed before a corporation can<br />

select a former employee to testify.<br />

Other Factors<br />

Consider several factors before deciding<br />

<strong>The</strong> last thing that you<br />

want is for a witness to<br />

lose his or her cool and<br />

to come across poorly<br />

during a deposition.<br />

which witness to select. <strong>Today</strong>, deposition<br />

preparation legal fees and expenses are significant<br />

concerns for in-house counsel. Selecting<br />

a witness with the “most knowledge”<br />

typically results in less preparation time,<br />

and therefore, less cost because the witness<br />

does not need educating about the product.<br />

On the other hand, selecting a witness who<br />

will testify based on “prepared knowledge”<br />

will require more deposition preparation<br />

sessions and result in more legal fees. Time,<br />

or a witness’ schedule, is another factor, as<br />

well as other resources that affect deposition<br />

preparation sessions—location of the<br />

witness, location of the product, and the location<br />

of the accident scene. <strong>For</strong> example,<br />

you may need to decide if you want to prepare<br />

a witness at an accident scene so that<br />

the witness can inspect it. All of these factors<br />

have to be balanced, however, against<br />

the most important factor of all: whether a<br />

witness will be an effective witness.<br />

Preparation<br />

“Before anything else, preparation is<br />

key.” —Alexander Graham Bell<br />

Preparing for a 30(b)(6) deposition is key.<br />

You must prepare two people: yourself and<br />

the witness.<br />

Educating Yourself<br />

Before counsel can adequately defend a<br />

witness—indeed, before counsel can<br />

38 ■ <strong>For</strong> <strong>The</strong> <strong>Defense</strong> ■ <strong>November</strong> <strong>2012</strong><br />

competently and diligently represent a<br />

client abiding by Model Rules of Professional<br />

Conduct 1.1 and 1.3—counsel must<br />

understand how the product works, was<br />

manufactured, was designed, and allegedly<br />

caused a plaintiff’s injury, as well<br />

as the warnings accompanying the product.<br />

Without this knowledge base, a lawyer<br />

defending a company witness will not<br />

be able to communicate with the witness<br />

effectively during the deposition preparation<br />

session or properly prepare the witness<br />

for the deposition.<br />

It is critical that counsel understand the<br />

product. Visiting a manufacturing facility<br />

offers an excellent opportunity for counsel<br />

to learn how a product was designed and<br />

manufactured. But when making a visit is<br />

not feasible, counsel needs to discuss the<br />

manufacturing, design, and warning processes,<br />

applicable regulatory framework,<br />

and distributor relationships with “business<br />

people” before beginning to prepare a<br />

witness for a deposition, before answering<br />

a complaint, and certainly before serving<br />

a discovery request. Counsel also needs to<br />

become educated on a product’s accident,<br />

recall, and litigation history to prepare a<br />

witness for questions on these topics. In<br />

essence, counsel has to “talk the talk” with<br />

a corporate designee witness.<br />

Educating a Witness<br />

A corporation has an obligation to educate<br />

a corporate witness so that the witness<br />

becomes knowledgeable about the topics in<br />

a deposition notice. King, 161 F.R.D. at 476.<br />

A corporation has an obligation to produce<br />

a knowledgeable witness because it controls<br />

who it designates. Id. This obligation<br />

stems from one of the purposes of the rule:<br />

to assist parties uncertain about whom has<br />

the relevant knowledge in the organization.<br />

Fed. R. Civ. P. 30(b)(6) advisory committee’s<br />

notes to 1970 amend. This obligation<br />

extends to all the topics contained in<br />

a deposition notice. Poole ex rel. Elliot v.<br />

Textron, Inc., 192 F.R.D. 494, 504 (D. Md.<br />

2000) (“Upon notification of a deposition,<br />

the corporation has an obligation to investigate<br />

and identify and if necessary prepare<br />

a designee for each listed subject area<br />

and produce that designee as noticed.”).<br />

<strong>The</strong> witness must be prepared to testify<br />

not only on subjects about which he or she<br />

has personal knowledge, but also on subjects<br />

about which he or she may not have<br />

personal knowledge. This is the essence<br />

of a 30(b)(6) deposition. Buycks- Roberson<br />

v. Citibank Fed. Savings Bank, 162 F.R.D.<br />

338, 343 (N.D. Ill. 1995). In products cases,<br />

many 30(b)(6) witnesses must be taught or<br />

educated about the manufacture, design,<br />

and warning selection of a product because<br />

companies generally divide manufacturing<br />

and design responsibilities for products<br />

among various employees.<br />

Start with the Relevant Facts<br />

<strong>The</strong> next question is, “What do I have to<br />

educate the witness about” Start with the<br />

most relevant facts in a case—facts about<br />

the accident or the injury. Make sure that<br />

a witness understands how the accident<br />

occurred, even if the witness will not be<br />

questioned about the accident or the injury.<br />

Context for a witness is important. He or<br />

she must understand how his or her testimony<br />

fits in the case. Next, discuss details<br />

about a company’s investigation of the accident<br />

with a witness, when the product was<br />

sold, and how distributors and contracts<br />

with distributors were involved. From<br />

there, probe the facts associated with how<br />

a product was manufactured and designed<br />

and how a company selected warnings. <strong>For</strong><br />

certain types of product cases, other facts<br />

are highly relevant. <strong>For</strong> example, in workplace<br />

injury cases, a company’s knowledge<br />

of a product’s resale and retrofitting are<br />

important. In others, especially in pharmaceutical<br />

and medical device cases, a witness<br />

might need to understand a company’s<br />

relationship with overseas subsidiaries or<br />

affiliates, new drug applications, and warning<br />

labels contained in the Physician Desk<br />

Reference. While you can start with a deposition<br />

notice when educating a witness, do<br />

not stop there.<br />

<strong>The</strong> Witness with Knowledge<br />

One trap to avoid is thinking that you do<br />

not need to educate and to prepare a witness<br />

who has personal knowledge about a<br />

product’s manufacture and design as much<br />

as a witness who does not. While the former<br />

may not require as much preparation as a<br />

witness who lacks personal knowledge, you<br />

must still prepare and caution an already<br />

informed witness about the importance of<br />

a deposition. Commonly these “informed”<br />

witnesses will discount the need for time-

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