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Conversation Transcript - Ignite Realtime

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[11:28 AM] Guest255: Don't know yet... Just turned on debug logging<br />

[11:28 AM] akrherz: Guest255: do you use whitespace ping <br />

[11:28 AM] Guest193 (anonymous) has left the room<br />

[11:28 AM] Guest255: No<br />

[11:28 AM] Guest255: It didn't seem to be needed back around Openfire 3.2<br />

[11:29 AM] akrherz: Guest255: I had problems with 3.5.1 and Pidgin, but that system<br />

setting fixed it for me<br />

[11:29 AM] akrherz: you sure you have it typed correctly<br />

[11:29 AM] Guest255: Whitespace ping...<br />

[11:30 AM] Guest255: You mean in my settings pane We have it on 2 separate<br />

machines and I don't think we messed it up twice<br />

[11:30 AM] Guest255: Is whitespace ping basically a keep-alive packet setting<br />

[11:30 AM] akrherz: admin console on server-properties.jsp<br />

[11:30 AM] Guest255: Ok<br />

[11:31 AM] Guest255: I'm there<br />

[11:31 AM] Exxter (daniel@dlsz.org/abbeit) has left the room<br />

[11:31 AM] akrherz: is it set<br />

[11:31 AM] bruce (bruce@kingshomeworld.com/K.I.M CHAT) has joined the room<br />

[11:32 AM] Guest255: xmpp.client.idle is set -- currently to 360000000000000<br />

[11:32 AM] Guest255: Before we've had it set to -1<br />

[11:32 AM] Exxter (daniel@dlsz.org/abbeit) has joined the room<br />

[11:32 AM] akrherz: hmm, -1 should work.<br />

[11:32 AM] Guest255: Yeah<br />

[11:32 AM] akrherz: with the server in debug mode, it should tell you if/why users are<br />

getting kicked<br />

[11:32 AM] Guest255: What is this whitespace ping setting<br />

[11:32 AM] Guest255: Ok<br />

[11:33 AM] Guest255: I'll check that out<br />

[11:33 AM] Guest255: Thanks for your help<br />

[11:33 AM] akrherz: there is no setting, just wondered if your custom client<br />

implemented it<br />

[11:33 AM] Guest255: Yeah<br />

[11:33 AM] Guest255: We could<br />

[11:33 AM] akrherz: Pidgin's problem is that it does XEP-ping, which Openfire does<br />

not support<br />

[11:33 AM] Guest255: If it solves the problem we will add it to our client<br />

[11:34 AM] akrherz: I did a whitespace ping in my python client and that worked fine<br />

[11:35 AM] Guest149 (anonymous) has joined the room<br />

[11:37 AM] Guest149 (anonymous) has left the room<br />

[11:37 AM] Guest95 (anonymous) has joined the room

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