Track Record 42, January to March 2010 - Public Transport Victoria
Track Record 42, January to March 2010 - Public Transport Victoria
Track Record 42, January to March 2010 - Public Transport Victoria
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1.2 Summary<br />
Punctuality<br />
Metropolitan trains<br />
Punctual <strong>to</strong> 4 minutes, 59 seconds: 83.6 %<br />
Punctual <strong>to</strong> 5 minutes, 59 seconds: 87.8 %<br />
Metropolitan trams<br />
Punctual <strong>to</strong> 4 minutes, 59 seconds: 81.8 %<br />
Punctual <strong>to</strong> 5 minutes, 59 seconds: 84.9%<br />
V/Line Passenger 81.5 %<br />
Reliability<br />
Metropolitan trains<br />
Percentage of timetable not delivered: 1.5%<br />
Percentage of network cancellations: 1.2%<br />
Metropolitan trams<br />
Percentage of timetable not delivered: 0.9%<br />
Percentage of network cancellations: 0.3%<br />
V/Line Passenger Percentage of services cancelled: 2.0%<br />
Payments<br />
All train and tram opera<strong>to</strong>rs incurred penalty payments in the <strong>March</strong> quarter <strong>2010</strong> for not meeting agreed<br />
performance standards.<br />
Metropolitan trains - Metro<br />
Metropolitan trams - KDR<br />
V/Line Passenger<br />
Cus<strong>to</strong>mer satisfaction<br />
Metropolitan modes (trains, trams and buses)<br />
Metropolitan taxis<br />
V/Line Passenger trains<br />
V/Line Passenger coaches<br />
Availability of ticketing equipment<br />
Railway vending machines<br />
Railway valida<strong>to</strong>rs<br />
Tram vending machines<br />
Tram valida<strong>to</strong>rs<br />
Bus ticket issuing machines<br />
Bus valida<strong>to</strong>rs<br />
-$3.0 million<br />
-$95 thousand<br />
-$4<strong>42</strong> thousand<br />
58.2 index points<br />
56.0 index points<br />
75.1 index points<br />
78.4 index points<br />
98.46 per cent<br />
99.51 per cent<br />
96.7 per cent<br />
97.5 per cent<br />
99.3 per cent<br />
99.3 per cent<br />
4