13.01.2015 Views

Track Record 42, January to March 2010 - Public Transport Victoria

Track Record 42, January to March 2010 - Public Transport Victoria

Track Record 42, January to March 2010 - Public Transport Victoria

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

Contents<br />

SECTION 1<br />

Introduction and Summary 3<br />

SECTION 2<br />

Punctuality and Reliability 5<br />

SECTION 3<br />

Payments 9<br />

SECTION 4<br />

Cus<strong>to</strong>mer Satisfaction 11<br />

SECTION 5<br />

Performance of<br />

Au<strong>to</strong>matic Ticketing System<br />

(ATS) Equipment 17<br />

SECTION 6<br />

Glossary of Terminology 19

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!