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Customer Satisfaction Survey

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<strong>Customer</strong> <strong>Satisfaction</strong> <strong>Survey</strong><br />

Compressed Air Equipment/Systems<br />

What is your satisfaction level with our products and system solutions<br />

Excellent Good Poor<br />

N/A<br />

How well does the equipment meet your expectations<br />

Additional comments<br />

Salesperson<br />

How well does our salesperson help you operate a compressed air system with maximum efficiency and<br />

minimum hassle<br />

Has their technical recommendations and input been valuable to you<br />

Excellent Good Poor<br />

N/A<br />

Additional comments<br />

Service Provided<br />

<strong>Satisfaction</strong> with the work performed<br />

Excellent Good Poor<br />

N/A<br />

Responsiveness of service<br />

Additional comments<br />

Parts<br />

Timely response to your inquiry<br />

Excellent Good Poor<br />

N/A<br />

Timeliness of parts delivered to you<br />

Did the quality of the parts and the parts packaging meet your expectations<br />

Additional comments<br />

What Are Your Future Needs (next 12 months)<br />

Yes<br />

No


New Compressed Air Equipment/Systems:<br />

Service:<br />

Parts:<br />

Air Audits:<br />

Energy Savings:<br />

Air System Piping:<br />

Additional comments<br />

Within your Company would you be a good reference for our Products, Services &<br />

Solutions<br />

Yes<br />

No<br />

What improvements can we make to increase your satisfaction:<br />

Do you have any other needs or issues that we should address immediately<br />

Who is currently your most helpful capital equipment supplier and why<br />

<strong>Survey</strong> Completed By:<br />

First Name:<br />

Last Name :<br />

Email:<br />

Title:<br />

* (Required)<br />

*<br />

*<br />

Company Name:<br />

Address:<br />

City:<br />

State:<br />

Zip:


Country:<br />

Phone:<br />

*<br />

Submit <strong>Survey</strong>

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