C eremonies at Sea - P&O Cruises

Booking your special day
How do I book my ceremony
The best way to get started is to review the Ceremonies
at Sea and P&O Cruises brochure, and decide on your
cruise itinerary and sailing date. Next, contact your travel
agent or our Telephone Sales and Service team to check
cruise and celebration availability, together with prices
for the chosen sailing date. Once you are happy with
your selection and the celebration date is available, we
will reserve both your ceremony date and cruise holiday.
Next, visit pocruises.com.au (AU) or pocruises.co.nz (NZ)
and complete our Ceremonies at Sea application form.
When do I pay for the ceremony
Once the application form is received by us, our
Ceremonies at Sea team will be in contact to confirm
the ceremony and cruise details with you and take full
payment of the Ceremonies at Sea package. It is essential
that the application form and full payment of your
Ceremonies at Sea package is received by us within three
days from the booking date. If the application form and
payment are not received within this time, our system
will automatically cancel your booking and the date will
be available for others to book.
How do I pay for my ceremony
Please refer to the Booking your celebration section for
details on how to pay.
When is the ceremony officially booked
Your ceremony will be reserved as soon as you have
completed the Ceremonies at Sea application form and
full payment for your chosen package is received.
How do I book my family and friends
After your ceremony and cruise has been confirmed, a
group code number and confirmation will be sent to you
via email. Please use this code when speaking to our
Telephone Sales and Service team or your travel agent to
book cabins for your family and friends.
When should we arrive at the departure port
The bridal party should arrive at Brisbane wharf at
9.30am and 10.45am for Sydney, Newcastle, Fremantle
or Auckland wharves. For those needing to travel by
air, arrive the day prior to the cruise departure to allow
for a stress-free morning of preparation on the day. Our
Ceremonies at Sea team will confirm timings with you
30 days prior to sailing.
How do I plan for my ceremony
To assist you through the planning stages of your
ceremony, our Ceremonies at Sea brochure includes a
Countdown checklist that will guide you through the
important information and reminders.
What happens if I need to reschedule my ceremony
We understand that sometimes plans can change. Should
you need to alter the cruise on which you plan to have
your ceremony, please refer to the Terms and conditions
included in this brochure.
What happens if I have to cancel my ceremony
If you decide to cancel your ceremony 181 days or more
prior to the departure date, we can offer you a 50%
refund of your Ceremonies at Sea package, or a free
transfer to an alternative ceremony date (subject to
ceremony and cruise availability). We cannot offer any
refunds or transfers if you decide to cancel less than
180 days prior to the departure date. Please refer to the
Terms and conditions section for more details.
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